| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Additional Phone | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Date of Installation | Service Charge | Final Service Charge After Discount | Invoice Total | Last Assign to technician | Customer TAT | Service Base TAT | Technician TAT | Docket Disposition Remarks | Current Sub Stage |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260817000160 | Babita Electrical Service | Shyam Lal Mahato | Jharkhand | Tundi | 8864081374 | IND - MAGNETO - SMALLAPP | Induction Cooker | FGSAICBU0015 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | Babita Electrical Service | 2026-08-17 | 8 Chitahi Dham Tundoo, Near Barmasiya Bajrangbali Mandir, Tundoo, Dhanbad, Jharkhand 828128 | 828128 | 8434152645 | 20260817000160 - Induction Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , | Sayani Banerjee | 10:12:57 | 2026-08-17 | 10:12:57 | 6C04SA000007 | Docket | 2026-08-17 | 10:12:57 | General | End Customer | 2026-08-17 | 2026-08-20 | 10:12:57 | No | No | 2024-10-27 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260817000160 | TEMPO 2000 | CIRCUIT | SPSAEEIW0472 | 2026-08-20 | DTDC-D1021352150 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 525 | 60110 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260817000219 | ELECTRONICS CARE CENTRE | Laxmi Store - Dealer Point | Tripura | Hezamara | 7005517096 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 260584500384 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | ELECTRONICS CARE CENTRE | 2026-08-17 | Sidai Mohanpur, South Tara Nagar, New Highway Road, West Tripura, Tripura, Pincode - 799211 | 799211 | 7005668335 | 20260817000219 - Induction Cooker | 365 | Complain | Machine Dead | Deale Stock || Not working | Sharmistha Banerjee | 10:32:25 | 2026-08-17 | 10:32:25 | 6C04SA000030 | Docket | 2026-08-17 | 10:32:25 | General | Dealer | 2026-08-17 | 2026-08-20 | 10:32:25 | No | No | 2026-08-17 | Dealer | Small Appliances | ELECTRONICES CARE CENTRE | NORTH EAST | 20260817000219 | TEMPO 2000 | CIRCUIT | SPSAEEIW0472 | 2026-08-19 | DTDC-K1001272557 | TOTAL DISPATCH DEC-2025 | 46252 | 46253 | AUG | 1 | 1 | 525 | 60143 | 46253 | DISPATCH FROM CWH | 2026-08-17 | |||||||||||
| 20260817000362 | RA Sons | Girdhari Yadav | Jharkhand | Tandwa | 8328663879 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062908618 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | RA Sons | 2026-08-17 | Vill- Nawada, PO- Dahu Nawada, Tandwa, Chatra, Jharkhand- 825321 | 825321 | 7463065005 | 20260817000362 - Infrared Cooker | 365 | Complain | Machine Dead | IW / Complaint / Repeated Issue | Guddi Bhagat | 11:29:14 | 2026-08-17 | 11:29:14 | 6C04SA000291 | Docket | 2026-08-17 | 11:29:14 | General | End Customer | 2026-08-17 | 2026-08-20 | 11:29:14 | No | No | 2024-12-13 | test | Small Appliances | RA Sons | JHarkhand | 20260817000362 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-21 | DTDC-D1021352161 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 540 | 60101 | 46252 | DISPATCH FROM CWH | 2024-12-13 | 350 | 350 | 350 | ||||||||
| 20260817000607 | Digital service | Vikas Vishwakarma | Jharkhand | Hussainabad | 9801005646 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | Digital service | 2026-08-17 | Dangwa Panchayat, Hussainabad, Palamau, Jharkhand 822116 | 822116 | 20260817000607 - Infrared Cooker | 730 | Complain | Glass Broken | IW// | Ballal Krishna Rao | 13:08:03 | 2026-08-17 | 13:08:03 | 6C04SA000037 | Docket | 2026-08-17 | 13:08:03 | General | Dealer | 2026-08-17 | 2026-08-20 | 13:08:03 | No | No | 2026-05-25 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260817000607 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-20 | DTDC-D1021352153 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 750 | 60098 | 46252 | DISPATCH FROM CWH | ||||||||||||||
| 20260817000726 | Babita Electrical Service | Akhilesh Kumar Singh | Jharkhand | Jaridih | 7992264727 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | Babita Electrical Service | 2026-08-17 | Quarter No-323, Street No-2, Sector 9A, Bokaro, Jharkhand 827009 | 827009 | 20260817000726 - Cooktop | 730 | Complain | flame issue | IW// booking by Tushar Kumar dealer, Burman Steel & Crockeries | Ballal Krishna Rao | 14:13:08 | 2026-08-17 | 14:13:08 | 6C04SA000007 | Docket | 2026-08-17 | 14:13:08 | General | Dealer | 2026-08-17 | 2026-08-20 | 14:13:08 | No | No | 2025-09-02 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260817000726 | SLEEK/VETRO/PLUTO/FABIO ECO / BENITO XL / NEEDLE | BURNER 79MM | SPCTMEOW0111 | 2026-08-22 | DTDC-D3504909395 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 165 | 60300 | 46255 | DISPATCH FROM CWH | 2025-09-02 | |||||||||||||
| 20260817000931 | Babita Electrical Service | Kapil Dev Goup | Jharkhand | Chas | 7079357403 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462948153 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | Babita Electrical Service | 2026-08-17 | Bijulia Tola, Bijulia High School, Near-Kali Mandir, Bokaro, Jharkhand 827013 | 827013 | 20260817000931 - Infrared Cooker | 730 | Complain | Machine Dead | IW / Complaint / Touch Issue / Durga Charan Mahto From Pari Electronic (7061829845) | Guddi Bhagat | 16:14:08 | 2026-08-17 | 16:14:08 | 6C04SA000007 | Docket | 2026-08-17 | 16:14:08 | General | End Customer | 2026-08-17 | 2026-08-20 | 16:14:08 | No | No | 2025-02-20 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260817000931 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-22 | DTDC-D3504909395 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 98 | 60300 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260817000997 | EUROTECH | Ashis Majee | West Bengal | Kolkata | 9769584711 | IND - ROGER - SMALLAPP | Induction Cooker | 199769584711 | FGSAICBU0016 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | EUROTECH | 2026-08-17 | 198, Upendra Biswas Sarani, Ghosh Para, Jadavpur , Kolkata, West Bengal, Pin -700032 | 700032 | 20260817000997 - Induction Cooker | 730 | Complain | Others | OW _ Complaint _ Power Lights Are Blinking Only | Priyanka Dey | 16:51:06 | 2026-08-17 | 16:51:06 | 6C04SA000016 | Docket | 2026-08-17 | 16:51:06 | General | End Customer | 2026-08-17 | 2026-08-20 | 16:51:06 | No | No | 2023-05-02 | test | Small Appliances | EUROTECH | WEST BENGAL | 20260817000997 | ROGER | MAIN CIRCUIT BOARD | SPSAPCIW0056 | 2026-08-29 | DTDC-K1001423351 | TOTAL DISPATCH DEC-2025 | 46253 | 46263 | AUG | 1 | 1 | 446 | 60548 | 46263 | DISPATCH FROM CWH | 2023-05-02 | 350 | 350 | 350 | |||||||||
| 20260817000516 | KIRRTY | Jhunu Roy | West Bengal | Rajganj | 7076656180 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701853 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 15 | KIRRTY | 2026-08-17 | Fatapukur, Rajganj, Jalpaiguri, West Bengal, Pin-735134 | 735134 | 20260817000516 - Induction Cooker | 365 | Complain | Others | IW - Complain // Auto Off Issue // Machine Not Working proparly // | Laxmi Baidya | 12:35:16 | 2026-08-17 | 12:35:16 | 6C04SA000006 | Docket | 2026-08-17 | 12:35:16 | General | End Customer | 2026-08-17 | 2026-08-20 | 12:35:16 | No | No | 2026-07-27 | Dealer | Small Appliances | KIRRTY | WEST BENGAL | 20260817000516 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-22 | DTDC-K1001423253 | TOTAL DISPATCH DEC-2025 | 46254 | 46254 | AUG | 1 | 1 | 450 | 60226 | 46254 | DISPATCH FROM CWH | |||||||||||||
| 20260818000007 | Bharat Enterprises | Promod Kumar | Madhya Pradesh | Gird | 7351908947 | CTP- Vetro Eco 3B - Small App | Cooktop | 199315574095 | FGCT01RT0011 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Bharat Enterprises_Fr_Small | 2026-08-18 | Paniyar Road CRPF Camp, Gwalior , Madhya Pradesh 475330 | 475330 | 9315574095 | 20260818000007 - Cooktop | 730 | Complain | flame issue | OW// | Ballal Krishna Rao | 09:11:01 | 2026-08-18 | 09:11:01 | 6C04SA000340 | Docket | 2026-08-31 | 12:51:38 | General | End Customer | 2026-08-18 | 2026-08-21 | 09:11:01 | No | No | 2023-04-12 | test | Small Appliances | 2026-08-31 12:51:38 | |||||||||||||||||||||||||||||
| 20260818000169 | Sukriti Enterprises | Krishana Kumar | Bihar | Tajpur | 7004352872 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Sukriti Enterprises | 2026-08-18 | Tajpur Dargah Road, Near Jama Masjid, Near Neemchak, Samastipur, Bihar 848130 | 848130 | 20260818000169 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken Issue , Docket Booked By , Relife Enterprises Samastipur - Md Imran (9263001778) | Sayani Banerjee | 10:10:43 | 2026-08-18 | 10:10:43 | 6C04SA000080 | Docket | 2026-08-18 | 10:10:43 | General | End Customer | 2026-08-18 | 2026-08-21 | 10:10:43 | No | No | 2026-01-25 | Dealer | Small Appliances | Sukriti Enterprises | Bihar | 20260818000169 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-20 | DTDC-K1001272579 | TOTAL DISPATCH DEC-2025 | 46252 | 46253 | AUG | 1 | 1 | 750 | 60161 | 46253 | DISPATCH FROM CWH | ||||||||||||||
| 20260818000265 | Sujit Dey | Pramila Tripathi | Maharashtra | Mumbai | 6386767905 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 250684500471 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | HO Small Appliances Service Center | 2026-08-18 | Mass Group Building, Wing -A, 4th Floor, Room No - 403, Kurla East, Near Bilali Masjid, Mumbai, Maharashtra, Pin - 400024 | 400024 | 20260818000265 - Induction Cooker | 365 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ Need Urgent Service _ | Priyanka Dey | 10:41:32 | 2026-08-18 | 10:41:32 | 11116425 | Docket | 2026-08-18 | 10:41:32 | General | End Customer | 2026-08-18 | 2026-08-21 | 10:41:32 | No | No | 2026-03-03 | Dealer | Small Appliances | SUNIL NARAYAN SHIGVAN | MAHARASTHA | 20260818000265 | TEMPO 2000 | SPSAEEIW0474 | COIL | 2026-08-22 | DTDC-D1021647691 | TOTAL DISPATCH DEC-2025 | 46254 | 46254 | AUG | 1 | 1 | #N/A | 60241 | 46254 | DISPATCH FROM CWH | |||||||||||||
| 20260818000337 | Universal Enterprises | Kali Prasad Marandi | Jharkhand | Gola | 8210326442 | INF - SONIC - SMALLAPP | Infrared Cooker | 230885800396 | FGSAICBU0020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Universal Enterprises | 2026-08-18 | Vill - Piprajhara, Post + PS - Gola, Dis- Ramgarh, State- Jharkhand, Pin - 829110 | 829110 | 9572666558 | 20260818000337 - Infrared Cooker | 730 | Complain | Heating Issue | IW- Heating Issue. Call Before Visit. | Sathi Das | 11:23:10 | 2026-08-18 | 11:23:10 | 6C04SA000175 | Docket | 2026-08-18 | 11:23:10 | General | End Customer | 2026-08-18 | 2026-08-21 | 11:23:10 | No | No | 2026-01-07 | Dealer | Small Appliances | UNIVERSAL ENTERPRISE | JHarkhand | 20260818000337 | SONIC | CIRCUIT | SPSAEEIW0508 | 2026-08-22 | DTDC-D1021647694 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | #N/A | 60307 | 46255 | DISPATCH FROM CWH | ||||||||||||
| 20260818000531 | M.s. Enterprises | Saddam Khan | Chattisgarh | Dhamdha | 9589192613 | OTG-ZEPHIRE - 30L-SMALLAPP | Oven Toaster Grill | FGSAOT300002 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | M.S. ENTERPRISES | 2026-08-18 | Po+Ps-Dhamdha, Near-Market, Durg, Chattisgarh 491331 | 491331 | 20260818000531 - Oven Toaster Grill | 730 | Complain | Timer Problem | IW / Compliant / Booked by Kusheshwar Sir (9993258016) | Guddi Bhagat | 13:08:42 | 2026-08-18 | 13:08:42 | 6C04SA000321 | Docket | 2026-08-18 | 13:08:42 | General | End Customer | 2026-08-18 | 2026-08-21 | 13:08:42 | No | No | 2020-08-18 | Dealer | Small Appliances | M.S ENTERPRISE | CHATISGARH | 20260818000531 | ZAPPHIRE 18/24/30/9/20/38/48L | TIMER (NEW) | SPSAEEIW0285 | 2026-08-26 | DTDC-D1021647717 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 79 | 60428 | 46260 | DISPATCH FROM CWH | 350 | 350 | 350 | |||||||||||
| 20260818000611 | Digital service | Patel Electric | Jharkhand | Hussainabad | 9905896597 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794452503 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Digital service | 2026-08-18 | Dinesh chowk Japla Palamu Jharkhand 822116 | 822116 | 20260818000611 - Infrared Cooker | 730 | Complain | Machine Dead | Stock set Not working E2 show ---Sai Electric | Asha Kandi | 13:59:51 | 2026-08-18 | 13:59:51 | 6C04SA000037 | Docket | 2026-08-18 | 13:59:51 | General | End Customer | 2026-08-18 | 2026-08-21 | 13:59:51 | No | No | 2026-08-18 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260818000611 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-22 | DTDC-D3504909396 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 350 | 60301 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260818000637 | Dutta Electric Service | Amit Dutta | West Bengal | Ranaghat - Ii | 9679083653 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 230854172499 | FGSAMG500006 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 14 | Dutta Electric Service | 2026-08-18 | Aronghata, In Front Of SBI Bank, Nadia, West Bengal, Pincode - 741501 | 741501 | 6295738280 | 20260818000637 - Mixer Grinder | 730 | Complain | Machine Dead, Others | IN Warranty | Complaint | Sparking Issue | Request Booked By Pritam Sukul From Upohar - 7797794023 | Rohit Shaw | 14:17:22 | 2026-08-18 | 14:17:22 | 6C04SA000335 | Docket | 2026-08-18 | 19:23:53 | General | End Customer | 2026-08-18 | 2026-08-21 | 14:17:22 | No | No | 2026-01-02 | Dealer | Small Appliances | DUTTA ELECTRIC SERVICE | WEST BENGAL | 20260818000637 | VICTOR 500 | MOTOR (PUSH TYPE) | SPSAMOIW0028 | 2026-08-20 | DTDC-D1021352159 | TOTAL DISPATCH DEC-2025 | 46253 | 46253 | AUG | 1 | 1 | 723 | 60193 | 46253 | DISPATCH FROM CWH | 2026-08-18 19:23:53 | |||||||||||
| 20260818000681 | Himanshu Air Conditioner | Rabi Kumar | Bihar | Rohtas | 7991131750 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162921590 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Himanshu Air Conditioner | 2026-08-18 | Vill- Mala Bigha, Po- Hurka, Ps- Tilouthu, Rohtas, Bihar, 821312 | 821312 | 20260818000681 - Infrared Cooker | 365 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Need Urgent Service | Sayani Banerjee | 14:36:43 | 2026-08-18 | 14:36:43 | 6C04SA000005 | Docket | 2026-08-18 | 14:36:43 | General | End Customer | 2026-08-18 | 2026-08-21 | 14:36:43 | No | No | 2025-01-19 | test | Small Appliances | Himanshu Airconditioner | Bihar | 20260818000681 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504909402 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 540 | 60254 | 46255 | DISPATCH FROM CWH | 350 | 350 | 350 | ||||||||||
| 20260818000724 | Digital service | Sumit Kumar Yadav | Jharkhand | Dhurki | 8210192120 | IND-EMBER-W66-SMALLAPP | Induction Cooker | 181231903371 | FGSAICBU0009 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Digital service | 2026-08-18 | Bilaspur , Nagar Untari ,Garhwa,Jharkhand,822121 | 822121 | 20260818000724 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Booked By Satyendra Prasad (9031309060) Form Kamlapuri Electronics | Laxmi Baidya | 14:54:23 | 2026-08-18 | 14:54:23 | 6C04SA000037 | Docket | 2026-08-18 | 14:54:23 | General | End Customer | 2026-08-18 | 2026-08-21 | 14:54:23 | No | No | 2026-05-10 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260818000724 | EMBER (NEW) | SWITCH | SPSAEEIW0278 | DTDC-K1001423294 | TOTAL DISPATCH DEC-2025 | 46255 | 46259 | AUG | 1 | 1 | 225 | 60405 | 46259 | DISPATCH FROM CWH | ||||||||||||||
| 20260818000726 | Urban Air Conditioner | Manish Kumar | Bihar | Kahara | 9304914404 | CTP- Scarlet Deluxe Auto 4B-SMALLAPP | Cooktop | FGCT4BBL0029 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Urban Air Conditioner | 2026-08-18 | Ward No. 17, Koshi Chowk, Saharsa, Bihar, Pin - 852201 | 852201 | 20260818000726 - Cooktop | 730 | Complain | Others | OW- Glass Broken. Call Before Visit. | Sathi Das | 14:55:34 | 2026-08-18 | 14:55:34 | 6C04SA000150 | Docket | 2026-08-18 | 14:55:34 | General | End Customer | 2026-08-18 | 2026-08-21 | 14:55:34 | No | No | 2019-12-12 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260818000729 | M/S R F ENTERPRISES | Manoj Kumar | Uttar Pradesh | Bareilly | 8273796691 | IND - BOLT - SMALLAPP | Induction Cooker | 240184400475 | FGSAICBU0013 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 14 | M/S R F ENTERPRISES | 2026-08-18 | Vill- Keswarpur, New Jail Road, Bareilly, Uttar Pradesh,243123 | 243123 | 20260818000729 - Induction Cooker | 365 | Complain | Machine Dead | IW- complaint/ call booked by- Yogendar patel/ Santosh Electronics & Application/ 8958989662 | Soma Tapader | 14:56:30 | 2026-08-18 | 14:56:30 | 6C2045BA0022 | Docket | 2026-08-24 | 14:42:32 | General | End Customer | 2026-08-18 | 2026-08-21 | 14:56:30 | No | No | 2026-07-07 | Dealer | Small Appliances | 143.77000000000001 | 143.77000000000001 | |||||||||||||||||||||||||||||
| 20260818000932 | Biswajit Ghosh | Shambhu Rawani | West Bengal | Kolkata | 8210879614 | CTP-FABIO 3B-Retail | Cooktop | 240157100167 | FGCT01RT0013 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | Biswajit Ghosh | 2026-08-18 | 229/3_ Saila Villa, 6_ Vivekananda Pally, Durganagar, Dumdum, Kolkata, West Bengal, Pin - 700065 | 700065 | 20260818000932 - Cooktop | 730 | Complain | Body Damage | OW- Body damage || chargeable | Sharmistha Banerjee | 17:20:09 | 2026-08-18 | 17:20:09 | 6C04SA000326 | Docket | 2026-08-18 | 17:20:09 | General | End Customer | 2026-08-18 | 2026-08-21 | 17:20:09 | No | No | 2024-06-01 | Dealer | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260818000932 | VETRO/FABIO ECO 3B | LOWER BODY | SPCTMEOW0277 | 2026-08-20 | DTDC-D1021352151 | TOTAL DISPATCH DEC-2025 | 46252 | 46253 | AUG | 1 | 1 | 317 | 60142 | 46253 | DISPATCH FROM CWH | |||||||||||||
| 20260818000943 | Babita Service Center Small App | Jitu Das | Arunachal Pradesh | Chowkham Circle | 8730964002 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250294407542 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 14 | Babita Service Center Small App | 2026-08-18 | Tezu, Near Indra Gandi College, Lohit, Arunachal Pradesh,792001 | 792102 | 20260818000943 - Infrared Cooker | 730 | Complain | Glass Broken | IW- complaint/ call booked by- Ashok Jaiswal/ Jaiswal Electronics ( 8794730310) / calling no - 7630983288 | Sharmistha Banerjee | 17:22:37 | 2026-08-18 | 17:22:37 | 6C04SA000318 | Docket | 2026-08-18 | 17:25:57 | General | End Customer | 2026-08-18 | 2026-08-21 | 17:22:37 | No | No | 2026-06-27 | Dealer | Small Appliances | BABITA SERVICE CENTRE | NORTH EAST | 20260818000943 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-19 | DTDC-D1021352135 | TOTAL DISPATCH DEC-2025 | 46252 | 46253 | AUG | 1 | 1 | 750 | 60141 | 46253 | DISPATCH FROM CWH | 2026-08-18 17:25:57 | ||||||||||||
| 20260818001038 | Rajkumar Service And Repair Delhi | Chandra Chand | Uttarakhand | Champawat | 7351606047 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162920124 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 14 | Rajkumar Service And Repair (Delhi) | 2026-08-18 | Chandewal Gnd, Lohaghat,Champawat,Uttarakhand,262524 | 262524 | 20260818001038 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Booked By Kedar Tiwari (7500070134) form Tiwari Electricals | Laxmi Baidya | 18:02:54 | 2026-08-18 | 18:02:54 | 6C2045BA0008 | Docket | 2026-08-25 | 08:58:00 | General | End Customer | 2026-08-18 | 2026-08-21 | 18:02:54 | No | No | 2025-11-10 | Dealer | Small Appliances | 2026-08-25 08:58:00 | 27.85 | 27.85 | 21.2 | |||||||||||||||||||||||||||
| 20260818000782 | KIRRTY | North Bengal Metal Stores | West Bengal | Mal | 9434606785 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702682 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | KIRRTY | 2026-08-18 | Ward no 1 Ram Krishna Colony Opp:- Reliance Trends Beside:- HDFC and SBI Bank Mal Branch Malbazar, Jalpaiguri Pincode:-735221 | 735221 | 6297777504 | 20260818000782 - Induction Cooker | 365 | Complain | Machine Dead | Dealer Stock || Not working || Docket as per approval | Sharmistha Banerjee | 15:31:56 | 2026-08-18 | 15:31:56 | 6C04SA000006 | Docket | 2026-08-18 | 15:31:56 | General | End Customer | 2026-08-18 | 2026-08-21 | 15:31:56 | No | No | 2026-08-18 | Branch | Small Appliances | KIRRTY | WEST BENGAL | 20260818000782 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-26 | DTDC-K1001423295 | TOTAL DISPATCH DEC-2025 | 46253 | 46258 | AUG | 1 | 1 | 450 | 60363 | 46258 | DISPATCH FROM CWH | 2026-08-18 | |||||||||||
| 20260818000785 | KIRRTY | North Bengal Metal Stores | West Bengal | Mal | 9434606785 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702231 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 14 | KIRRTY | 2026-08-18 | Ward no 1 Ram Krishna Colony Opp:- Reliance Trends Beside:- HDFC and SBI Bank Mal Branch Malbazar, Jalpaiguri Pincode:-735221 | 735221 | 6297777504 | 20260818000785 - Induction Cooker | 365 | Complain | Machine Dead | Dealer Stock || not working || Docket as per approval | Sharmistha Banerjee | 15:35:03 | 2026-08-18 | 15:35:03 | 6C04SA000006 | Docket | 2026-08-18 | 15:35:03 | General | End Customer | 2026-08-18 | 2026-08-21 | 15:35:03 | No | No | 2026-08-18 | Branch | Small Appliances | KIRRTY | WEST BENGAL | 20260818000785 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-26 | DTDC-K1001423295 | TOTAL DISPATCH DEC-2025 | 46253 | 46258 | AUG | 1 | 1 | 450 | 60363 | 46258 | DISPATCH FROM CWH | 2026-08-18 | |||||||||||
| 20260818000794 | Himanshu Air Conditioner | Sunil Sharma | Bihar | Kudra | 9576291614 | MXG-INNOVA 500 - SMALLAPP | Mixer Grinder | 211061800170 | FGSAMG500010 | OUT_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 14 | Himanshu Air Conditioner | 2026-08-18 | Vill - Beruar, P.o - Bhau Pokhar, Kudra, Kaimur, Bihar, 821108 | 821108 | 20260818000794 - Mixer Grinder | 730 | Complain | Machine Dead | OW , Complaint , Machine Dead Issue , Need Urgent Service . ( Please be care full Previous 2 docket Closed without Visit 20260807000007 and 20260727000520 ) | Sayani Banerjee | 15:42:10 | 2026-08-18 | 15:42:10 | 6C04SA000005 | Docket | 2026-08-31 | 17:15:10 | General | End Customer | 2026-08-18 | 2026-08-21 | 15:42:10 | No | No | 2022-01-25 | Dealer | Small Appliances | 250 | 250 | 250 | No Responce On Call | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | ||||||||||||||||||||||||||
| 20260819000078 | Himanshu Air Conditioner | Bikarma Singh | Bihar | Sheosagar | 7545964890 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462953868 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Himanshu Air Conditioner | 2026-08-19 | Vill - Akashi, Po - Mokar, Ps - Agrer, Rohtas, Bihar, Pin - 821113 | 821113 | 8507492332 | 20260819000078 - Infrared Cooker | 730 | Complain | Machine Dead | iw- complaint | Soma Tapader | 09:32:26 | 2026-08-19 | 09:32:26 | 6C04SA000005 | Docket | 2026-08-19 | 09:32:26 | General | End Customer | 2026-08-19 | 2026-08-22 | 09:32:26 | No | No | 2025-01-09 | Ashoka Electric | Small Appliances | Himanshu Airconditioner | Bihar | 20260819000078 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504909402 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 540 | 60254 | 46255 | DISPATCH FROM CWH | ||||||||||||
| 20260819000114 | Oberai Enterprises Small | Mr Nishara | Uttar Pradesh | Behat | 8272814109 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250994400507 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 13 | Oberai Enterprises (Small) | 2026-08-19 | Harijan Colony, Chhutmalpur, Saharanpur, Uttar Pradesh 247662 | 247662 | 20260819000114 - Infrared Cooker | 730 | Complain | Glass Broken | IW// | Ballal Krishna Rao | 09:42:32 | 2026-08-19 | 09:42:32 | 6CAC00003968 | Docket | 2026-08-23 | 13:28:14 | General | End Customer | 2026-08-19 | 2026-08-22 | 09:42:32 | No | No | 2025-11-11 | Dealer | Small Appliances | OBERAI ENTERPRISE | UTTAR PRADESH | 20260819000114 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647733 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 750 | 60400 | 46259 | DISPATCH FROM CWH | 99.76 | 99.76 | |||||||||||
| 20260819000115 | Pawan Electronics Sales & service | Ganesh Yadav | Uttar Pradesh | Muhammadabad Gohna | 9793626451 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794452384 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Pawan Electronics Sales & service | 2026-08-19 | Vill + PO- Daulatabad, Block Jahanaganj,Tehsil Sadar, Azamgarh, Uttar Pradesh, Pincode -276129 | 276129 | 8382932755 | 20260819000115 - Infrared Cooker | 730 | Complain | Others | IN Warranty | Complaint | Automatic Shut Down Issue | Need Urgent Visit | | Rohit Shaw | 09:43:09 | 2026-08-19 | 09:43:09 | 6C04SA000240 | Docket | 2026-08-19 | 09:43:09 | General | End Customer | 2026-08-19 | 2026-08-22 | 09:43:09 | No | No | 2026-08-01 | Dealer | Small Appliances | PAWAN ELECTRONICS SALES AND SERVICE | UTTAR PRADESH | 20260819000115 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-K1001423256 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 540 | 60261 | 46255 | DISPATCH FROM CWH | ||||||||||||
| 20260819000252 | Vss Electric | Bishwajit Gope | Jharkhand | Patamda | 7209266026 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250794412182 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Vss Electric | 2026-08-19 | Patamda Katin, Gopalpur, East Singhbhum, Jharkhand, 832105 | 832105 | 20260819000252 - Infrared Cooker | 730 | Complain | Display Problem | Iw- E3 Showing - Gadgets India Mob no:-7004665378 | Sanjoy Dolui | 10:37:51 | 2026-08-19 | 10:37:51 | 6C04SA000001 | Docket | 2026-08-19 | 10:37:51 | General | End Customer | 2026-08-19 | 2026-08-22 | 10:37:51 | No | No | 2026-03-16 | Dealer | Small Appliances | VSS ELECTRIC | JHarkhand | 20260819000252 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-22 | DTDC-K1001423280 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 98 | 60308 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260819000426 | PRAGATI ENTERPRISES | Vickey Balmiki | West Bengal | Jamuria | 8348207814 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 240388701193 | FGSAMG500020 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | PRAGATI ENTERPRISES | 2026-08-19 | Bograchati, Po- Devchand Nagar, Paschim, Bardhaman, West Bengal, Pin - 713332 | 713332 | 20260819000426 - Induction Cooker | 365 | Complain | Heating Issue | IW __ Complaint _ Heating Issue & Showing Some Error Code _ Docket Booked By 8906322392 | Priyanka Dey | 11:32:00 | 2026-08-19 | 11:32:00 | 6C04SA000306 | Docket | 2026-08-19 | 11:32:01 | General | End Customer | 2026-08-19 | 2026-08-22 | 11:32:00 | No | No | 2025-08-21 | Dealer | Small Appliances | PRAGATI ENTERPRISE | WEST BENGAL | 20260819000426 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-26 | DTDC-D1021647728 | TOTAL DISPATCH DEC-2025 | 46254 | 46258 | AUG | 1 | 1 | 450 | 60364 | 46258 | DISPATCH FROM CWH | |||||||||||||
| 20260819000448 | M/S R F ENTERPRISES | Swati Mallik | Uttar Pradesh | Baheri | 8826349664 | INF - PLATINO - SMALLAPP | Infrared Cooker | 230684900912 | FGSAICBU0017 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 13 | M/S R F ENTERPRISES | 2026-08-19 | House/Plot No. 241, Dhakia Mandanpur (Shumali), Baheri, Bareilly, Uttar Pradesh — 243201 | 243201 | 20260819000448 - Infrared Cooker | 365 | Complain | Machine Dead | IW - Complain - Machine Dead,(Urgent Visit) Kindly call and confirm all the details before visit. | Samirendra Narayan Dutta | 11:37:25 | 2026-08-19 | 11:37:25 | 6C2045BA0022 | Docket | 2026-08-24 | 14:42:05 | General | End Customer | 2026-08-19 | 2026-08-22 | 11:37:25 | No | No | 2026-03-19 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260819000448 | PLATINO | SWITCH | SPSAEEIW0503 | 2026-08-31 | DTDC-D1021647805 | TOTAL DISPATCH DEC-2025 | 46259 | 46265 | AUG | 1 | 1 | #N/A | 60626 | 46265 | DISPATCH FROM CWH | 123.08 | 123.08 | |||||||||||
| 20260819000524 | Biswajit Ghosh | Kartik Mondal | West Bengal | Barrackpur - I | 8961281914 | ACL-ALASKA 90L - SMALLAPP | Air Cooler | FGAC01SA0002 | OUT_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 13 | Biswajit Ghosh | 2026-08-19 | Manasatala, Ward No. 35, Jagatdal, Dist: North 24 Parganas, West Bengal, PIN: 743125 | 743125 | 20260819000524 - Air Cooler | 365 | Complain | Others | OW - complain // Machine Dead // Charges Conform // Booked By Sumon Ghose (9875581902) Form Seal Electronics | Laxmi Baidya | 12:06:55 | 2026-08-19 | 12:06:55 | 6C04SA000326 | Docket | 2026-08-29 | 11:40:05 | General | End Customer | 2026-08-19 | 2026-08-22 | 12:06:55 | No | No | 2025-03-19 | Dealer | Small Appliances | RELIABLE POWER SOLUTION | WEST BENGAL | 20260819000524 | ALASKA 90L | MAIN MOTOR | SPACMOIW0004 | TOTAL DISPATCH DEC-2025 | 46258 | 46258 | AUG | 1 | 0 | 1365 | NOT AVAILABLE | 350 | 350 | 350 | 2026-08-29 11:40:05 | ||||||||||||||
| 20260819000663 | M/S R F ENTERPRISES | Sumit Sharma | Uttar Pradesh | Aonla | 8077715590 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062903796 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 13 | M/S R F ENTERPRISES | 2026-08-19 | Bhamora , Aonla ,Near Old Post Office, Bareilly Uttar Pradesh 243401 | 243401 | 9760427338 | 20260819000663 - Infrared Cooker | 730 | Complain | Machine Dead | iw complain | Purbasha Das | 13:10:50 | 2026-08-19 | 13:10:50 | 6C2045BA0022 | Docket | 2026-08-24 | 14:41:21 | General | End Customer | 2026-08-19 | 2026-08-22 | 13:10:50 | No | No | 2026-05-25 | Dealer | Small Appliances | 121.51 | 121.51 | ||||||||||||||||||||||||||||
| 20260819000776 | Himanshu Air Conditioner | Ajit Kumar Singh | Bihar | Nauhatta | 9199278942 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462954946 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Himanshu Air Conditioner | 2026-08-19 | Village: Balbhadrapur, ,Nauhatta ,Rohtas, Bihar,821304 | 821304 | 20260819000776 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // | Laxmi Baidya | 14:02:29 | 2026-08-19 | 14:02:29 | 6C04SA000005 | Docket | 2026-08-19 | 14:02:29 | General | End Customer | 2026-08-19 | 2026-08-22 | 14:02:29 | No | No | 2024-12-25 | Dealer | Small Appliances | Himanshu Airconditioner | Bihar | 20260819000776 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504909402 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 540 | 60254 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260819000991 | Mamta enterprises | Rupesh Yadav | Bihar | Amarpur | 9875619693 | INF - SONIC - SMALLAPP | Infrared Cooker | 230885800141 | FGSAICBU0020 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 13 | Mamta enterprises | 2026-08-19 | Vill -Paharpur, Po- Gorgama, Ps- Amarpur, Banka, Bihar, Pin - 813101 | 813101 | 6206608647 | 20260819000991 - Infrared Cooker | 730 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ Docket Booked By Mohit Enterprises _Banka_ Mohit Kumar ( 9155904966) | Priyanka Dey | 15:27:03 | 2026-08-19 | 15:27:03 | 6C04SA000139 | Docket | 2026-08-31 | 20:03:49 | General | End Customer | 2026-08-19 | 2026-08-22 | 15:27:03 | No | No | 2025-08-31 | Dealer | Small Appliances | MAMTA ENTERPRISE | Bihar | 20260819000991 | SONIC | CIRCUIT | SPSAEEIW0508 | 2026-08-22 | DTDC-D3504909400 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | #N/A | 60259 | 46255 | DISPATCH FROM CWH | Not Resonding | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | ||||||||||
| 20260819000993 | Himanshu Air Conditioner | Dasarath Shyam | Bihar | Rohtas | 9934238571 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194452400 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Himanshu Air Conditioner | 2026-08-19 | Telcup More,Near Sbi Bank , Rohtas Bihar 821303 | 821303 | 20260819000993 - Infrared Cooker | 730 | Complain | Glass Broken | IW _ Complaint _ Glass Broken Issue | Priyanka Dey | 15:28:30 | 2026-08-19 | 15:28:30 | 6C04SA000005 | Docket | 2026-08-19 | 15:28:30 | General | End Customer | 2026-08-19 | 2026-08-22 | 15:28:30 | No | No | 2025-12-30 | Dealer | Small Appliances | Himanshu Airconditioner | Bihar | 20260819000993 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-22 | DTDC-D3504909402 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 750 | 60254 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260819000994 | HALDER COOLING | Srabani Manna | West Bengal | Magrahat - I | 9832204727 | IND - BOLT - SMALLAPP | Induction Cooker | FGSAICBU0013 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | HALDER COOLING | 2026-08-19 | Deula Po- Nazra Ps- Uschi Near Tal Pukur Primary School, South 24 Parganas, West Bengal, Pin-743375 | 743375 | 9933543758 | 20260819000994 - Induction Cooker | 365 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , | Sayani Banerjee | 15:28:51 | 2026-08-19 | 15:28:51 | 6C04SA000165 | Docket | 2026-08-19 | 15:32:05 | General | End Customer | 2026-08-19 | 2026-08-22 | 15:28:51 | No | No | 2026-06-12 | Dealer | Small Appliances | HALDER COOLING | WEST BENGAL | 20260819000994 | BOLT | CIRCUIT | SPSAPCIW0051 | 2026-08-29 | DTDC-K1001423350 | TOTAL DISPATCH DEC-2025 | 46260 | 46263 | AUG | 1 | 1 | 580 | 60555 | 46263 | DISPATCH FROM CWH | |||||||||||||
| 20260819001117 | Tarini Enterprises | Abinash Jena | Odisha | Joda | 9853951400 | INF - SONIC - SMALLAPP | Infrared Cooker | 230885800034 | FGSAICBU0020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Tarini Enterprises | 2026-08-19 | Basudebpur, Kanupur Iregration Colony, Quater no D12, Kendujhar, Odisha, Pin-758038 | 758038 | 20260819001117 - Infrared Cooker | 730 | Complain | Machine Dead | iw- complaint | Soma Tapader | 16:49:03 | 2026-08-19 | 16:49:03 | 6C04SA000279 | Docket | 2026-08-19 | 16:49:03 | General | End Customer | 2026-08-19 | 2026-08-22 | 16:49:03 | No | No | 2026-05-23 | Online (Flipkart) | Small Appliances | TARINI ENTERPRISE | ODISSA | 20260819001117 | SONIC | CIRCUIT | SPSAEEIW0508 | 2026-08-26 | DTDC-K1001423310 | TOTAL DISPATCH DEC-2025 | 46260 | 46260 | AUG | 1 | 1 | #N/A | 60458 | 46260 | DISPATCH FROM CWH | |||||||||||||
| 20260819001121 | Manish enterprises | Pankaj Mahto | Bihar | Chakai | 7542954856 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194451637 | FGIFC449SA0022 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 13 | Manish enterprises | 2026-08-19 | Vill-Koriyadih, Po- Basubati, Ps-Chakai, Near-Masjid, Jamui, Bihar 811303 | 811303 | 20260819001121 - Infrared Cooker | 730 | Complain | Glass Broken | iw- complaint | Soma Tapader | 16:50:00 | 2026-08-19 | 16:50:00 | 6C04SA000121 | Docket | 2026-08-31 | 17:15:36 | General | End Customer | 2026-08-19 | 2026-08-22 | 16:50:00 | No | No | 2026-06-02 | Dealer | Small Appliances | Customer Mobile Is Switch OFF | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | |||||||||||||||||||||||||||||
| 20260819001137 | Babita Electrical Service | Sandeep Kumar | Jharkhand | Baghmara-Cum-Katras | 9204936285 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062907137 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Babita Electrical Service | 2026-08-19 | Krishnapuri, Dukhet DRoad, Po- Bhelatand, Dhanbad, Jharkhand, 828103 | 828103 | 20260819001137 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken issue | Sayani Banerjee | 16:55:00 | 2026-08-19 | 16:55:00 | 6C04SA000007 | Docket | 2026-08-19 | 16:55:00 | General | End Customer | 2026-08-19 | 2026-08-22 | 16:55:00 | No | No | 2024-08-29 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260819001137 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-22 | DTDC-D3504909395 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 750 | 60300 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260819001147 | PRAGATI ENTERPRISES | Sheikh Seraj | West Bengal | Salanpur | 7864962049 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | PRAGATI ENTERPRISES | 2026-08-19 | Babuundayaa, Madarsa para Sundar Chowk, Bardhaman, West bengal. 713359 | 713359 | 20260819001147 - Induction Cooker | 365 | Complain | Machine Dead | IW// booking by Suraj dealer, Tarun electronics | Ballal Krishna Rao | 16:58:31 | 2026-08-19 | 16:58:31 | 6C04SA000306 | Docket | 2026-08-19 | 16:58:31 | General | Dealer | 2026-08-19 | 2026-08-22 | 16:58:31 | No | No | 2026-01-07 | Dealer | Small Appliances | PRAGATI ENTERPRISE | WEST BENGAL | 20260819001147 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-22 | DTDC-K1001423257 | TOTAL DISPATCH DEC-2025 | 46254 | 46254 | AUG | 1 | 1 | 700 | 60227 | 46254 | DISPATCH FROM CWH | ||||||||||||||
| 20260819001274 | HALDER COOLING | Rekha Dubey | West Bengal | Kolkata | 9330046348 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702214 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 13 | HALDER COOLING | 2026-08-19 | 19, Michael Madhusudan Dutta, Kidderpore, Kolkata, West Bengal, 700023 | 700023 | 20260819001274 - Induction Cooker | 365 | Complain | Others | IW - Auto Off Issue // | Sanjay Sarkar | 17:49:25 | 2026-08-19 | 17:49:25 | 6C04SA000165 | Docket | 2026-08-21 | 14:42:04 | General | End Customer | 2026-08-19 | 2026-08-22 | 17:49:25 | No | No | 2026-08-08 | Dealer | Small Appliances | EUROTECH | WEST BENGAL | 20260819001274 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-29 | DTDC-K1001423351 | TOTAL DISPATCH DEC-2025 | 46255 | 46263 | AUG | 1 | 1 | 450 | 60548 | 46263 | DISPATCH FROM CWH | 2026-08-21 14:42:04 | ||||||||||||
| 20260819000112 | Maas Global | Arjun Marandi | Jharkhand | Jama | 7870634107 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 260584501297 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Maas Global | 2026-08-19 | Vill + Po- Baskutia, Ps- Palajuri, Deoghar, Jharkhand, 814146 | 814146 | 20260819000112 - Induction Cooker | 365 | Complain | Machine Dead | iw- complaint | Soma Tapader | 09:42:25 | 2026-08-19 | 09:42:25 | 6C04SA000100 | Docket | 2026-08-19 | 09:42:26 | General | End Customer | 2026-08-19 | 2026-08-22 | 09:42:25 | No | No | 2026-07-14 | Dealer | Small Appliances | Maas Global | JHarkhand | 20260819000112 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-22 | DTDC-D3504495888 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 700 | 60302 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260819000298 | M/S Punam Smart Services | S B I Kesinga | Odisha | Kesinga | 9777308997 | NM-NUTRIMIX PRO - SMALL APP | Mixer Grinder | FGMXG629SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | M/S Punam Smart Services | 2026-08-19 | S B I Kesinga Main Road,Dist-Kalahandi,Odisha,Pin-766012 | 766012 | 20260819000298 - Mixer Grinder | 730 | Complain | Others | IW - Complain / Noise Issue /Jain Agency -Kishore Jain -9439400234 | Devalina Dey Roy | 10:51:26 | 2026-08-19 | 10:51:26 | 6C04SA000278 | Docket | 2026-08-19 | 10:51:26 | General | End Customer | 2026-08-19 | 2026-08-22 | 10:51:26 | No | No | 2025-01-01 | Dealer | Small Appliances | PUNAM SMART SERVICE | ODISSA | 20260819000298 | NUTRIMIX PRO | MOTOR | SPSAMOIW0043 | 2026-08-26 | DTDC-K1001423307 | TOTAL DISPATCH DEC-2025 | 46258 | 46258 | AUG | 1 | 1 | 530 | 60356 | 46258 | DISPATCH FROM CWH | ||||||||||||||
| 20260819000583 | Digital service | Sonu Goswami | Jharkhand | Panki | 6200442845 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294451414 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | Digital service | 2026-08-19 | Panki Manjoli, Near New Block, Panki, Palamu, Jharkhand, Pincode - 822122 | 822122 | 7903701077 | 20260819000583 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | Request Booked By Vijay Sharma - 7004403169 | | Rohit Shaw | 12:38:01 | 2026-08-19 | 12:38:01 | 6C04SA000037 | Docket | 2026-08-19 | 12:38:01 | General | End Customer | 2026-08-19 | 2026-08-22 | 12:38:01 | No | No | 2026-04-03 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260819000583 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504909396 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 540 | 60301 | 46255 | DISPATCH FROM CWH | ||||||||||||
| 20260819000620 | ASHUTOSH AGENCY | Ranjon Pathock | Assam | Jorhat West | 9365103732 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241294404127 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 13 | ASHUTOSH AGENCY | 2026-08-19 | Dergon Smiti Pather, Jorhat, Assam, 785614 | 785614 | 20260819000620 - Infrared Cooker | 730 | Complain | Machine Dead | Iw- Dead - kamakhaya electrical 70021 85341 | Sanjoy Dolui | 12:52:14 | 2026-08-19 | 12:52:14 | 6C04SA000073 | Docket | 2026-08-19 | 12:52:14 | General | End Customer | 2026-08-19 | 2026-08-22 | 12:52:14 | No | No | 2026-04-06 | Dealer | Small Appliances | ASHUTOSH AGENCY | NORTH EAST | 20260819000620 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504495885 | TOTAL DISPATCH DEC-2025 | 46254 | 46254 | AUG | 1 | 1 | 540 | 60221 | 46254 | DISPATCH FROM CWH | |||||||||||||
| 20260819000723 | Biswajit Ghosh | Soma Das | West Bengal | Barrackpur - I | 9123088037 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702289 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 13 | Biswajit Ghosh | 2026-08-19 | Kallyani Rathtala Bidhanpally , Kachrapara , North 24 Parganas West Bengal 743145 | 743145 | 8910129344 | 20260819000723 - Induction Cooker | 365 | Complain | Machine Dead | iw complain | Purbasha Das | 13:37:13 | 2026-08-19 | 13:37:13 | 6C04SA000326 | Docket | 2026-08-29 | 11:40:19 | General | End Customer | 2026-08-19 | 2026-08-22 | 13:37:13 | No | No | 2026-07-05 | Dealer | Small Appliances | SUVIDHA ELECTRONICES | M.P | 20260819000723 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-22 | DTDC-D1021647698 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 750 | 60246 | 46254 | DISPATCH FROM CWH | 2026-08-29 11:40:19 | |||||||||||
| 20260820000344 | M/S Euro Services | Shiboy Mishra | Uttar Pradesh | Gorakhpur | 9140858075 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 250684501506 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | M/S Euro Services | 2026-08-20 | A Gorakhpur,Near Siddhi Vinayak Nagar Colony, Transport Nagar, Gorakhpur, Uttar Pradesh, 273001 | 273001 | 9236618064 | 20260820000344 - Induction Cooker | 365 | Complain | Others | iw- complaint/ E5 show | Soma Tapader | 11:24:31 | 2026-08-20 | 11:24:31 | 6C04SA000241 | Docket | 2026-08-20 | 11:24:31 | General | End Customer | 2026-08-20 | 2026-08-23 | 11:24:31 | No | No | 2026-04-25 | Dealer | Small Appliances | M/S EURO SERVICE | UTTAR PRADESH | 20260820000344 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-26 | DTDC-D1021647742 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 700 | 60429 | 46260 | DISPATCH FROM CWH | ||||||||||||
| 20260820000361 | YASH KITCHEN CENTRE | Mini Dubey | Uttar Pradesh | Agra | 7818842302 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 230684500336 | FGSAIC200001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 12 | Yash Kitchen Center | 2026-08-20 | Ho No-A 450, Trans Yamuna Colony, Rambagh, Agra, Uttar Pradesh 282006 | 282006 | 20260820000361 - Induction Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 11:31:54 | 2026-08-20 | 11:31:54 | 6C04SA000013 | Docket | 2026-08-23 | 21:16:02 | General | End Customer | 2026-08-20 | 2026-08-23 | 11:31:54 | No | No | 2026-03-22 | Dealer | Small Appliances | YASH KITCHEN CENTRE | UTTAR PRADESH | 20260820000361 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-26 | DTDC-K1001423311 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 700 | 60401 | 46259 | DISPATCH FROM CWH | 2026-08-21 17:58:58 | 81.739999999999995 | 81.739999999999995 | 51.28 | |||||||||
| 20260820000462 | JYOTIRMAYEE ENTERPRISES | Chitra Behra | Odisha | Tigiria | 9178173561 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | JYOTIRMAYEE ENTERPRISES | 2026-08-20 | Noapanna, Abhimanpur, Kunar Pal, Cuttac, Odisha, Pincode - 754035 | 754035 | 8018550620 | 20260820000462 - Infrared Cooker | 730 | Complain | Glass Broken | IN Warranty | Complaint | | Rohit Shaw | 12:24:11 | 2026-08-20 | 12:24:11 | 6C04SA000014 | Docket | 2026-08-20 | 12:24:11 | General | End Customer | 2026-08-20 | 2026-08-23 | 12:24:11 | No | No | 2025-10-17 | Dealer | Small Appliances | JYOTIRMAYEE ENTERPRISE | ODISSA | 20260820000462 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-22 | DTDC-D3504909399 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 540 | 60291 | 46255 | DISPATCH FROM CWH |