| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
678 matching docket(s) · 73 column(s) · showing 50 per page.
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Docket Disposition Remarks | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Technician TAT | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Customer TAT | Service Base TAT | Service Charge | Final Service Charge After Discount | Invoice Total | Date of Installation | Additional Phone | Last Assign to technician | Current Sub Stage |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260709000719 | Sujit Dey | Ruchi Sharma | Maharashtra | Pune City | 9693245147 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240484501126 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 54 | HO Small Appliances Service Center | 2026-07-09 | The Rose Society, Wing -B, Flat No -302, Survey No - 298/1, Porwal Road, Lohegaon, Near DY Patil College, Pune, Maharashtra, Pin - 411047 | 411047 | 20260709000719 - Induction Cooker | 365 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ Docket Booked By Yash Electronics _ Rabindra Sharma (7903119842 ) | Priyanka Dey | 16:32:08 | 2026-07-09 | 16:32:08 | 11116425 | Docket | 2026-08-01 | 13:41:26 | General | End Customer | As per the customer, the contact number is active at all times, but no callback has been received. Hence, please complete the job on 02-08-2026. | 2026-07-09 | 2026-07-12 | 16:32:08 | No | No | 2026-03-20 | Dealer | Small Appliances | 26.28 | ATHARVA ENTERPRISE | MAHARASTHA | 20260709000719 | TEMPO 2000 | TOP GLASS WITH FRAME | SPSAMEOW1270 | 2026-08-06 | DTDC-D1020542178 | TOTAL DISPATCH DEC-2025 | 46238 | 46238 | AUG | 1 | 1 | 640 | 59652 | 46238 | DISPATCH FROM CWH | |||||||||||
| 20260710000579 | M/S R F ENTERPRISES | Soni | Uttar Pradesh | Bareilly | 7417059690 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062948344 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 53 | M/S R F ENTERPRISES | 2026-07-10 | Abhaipur Camp, Lal Pathak , Bareilly ,Uttar Pradesh, Pin -243001 | 243001 | 20260710000579 - Infrared Cooker | 730 | Complain | Glass Broken | IW __ Complaint __ Glass Broken Issue _ | Priyanka Dey | 13:47:50 | 2026-07-10 | 13:47:50 | 6C2045BA0022 | Docket | 2026-07-16 | 14:07:49 | General | End Customer | 2026-07-10 | 2026-07-13 | 13:47:50 | No | No | 2025-03-12 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260710000579 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-07-25 | DTDC-D1020542015 | TOTAL DISPATCH DEC-2025 | 46227 | 46227 | JULY | 1 | 1 | 540 | 59280 | 46227 | DISPATCH FROM CWH | 144.33000000000001 | 144.33000000000001 | |||||||||||
| 20260710000755 | M/S R F ENTERPRISES | Rajan Singh | Uttar Pradesh | Dataganj | 7505184615 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062902167 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 53 | M/S R F ENTERPRISES | 2026-07-10 | Beladani Road, Near- SDM Awas, Dataganj, Budaun, Uttar Pradesh, Pin - 243635 | 243635 | 20260710000755 - Infrared Cooker | 730 | Complain | Machine Dead | IW- Machine Dead. Booked Pradeep Gupta From Baba Shyam - 9410038200 | Sathi Das | 16:06:48 | 2026-07-10 | 16:06:48 | 6C2045BA0022 | Docket | 2026-07-16 | 14:10:36 | General | End Customer | 2026-07-10 | 2026-07-13 | 16:06:48 | No | No | 2025-11-13 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260710000755 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-07-25 | DTDC-D1020542015 | TOTAL DISPATCH DEC-2025 | 46227 | 46227 | JULY | 1 | 1 | 540 | 59280 | 46227 | DISPATCH FROM CWH | 142.06 | 142.06 | |||||||||||
| 20260710000764 | M/S R F ENTERPRISES | Sekhar Gupta | Uttar Pradesh | Dataganj | 9412806842 | JMG-JUICER MIXER GRINDER VIENA 500-SMALLAPP | Juicer Mixer Grinder | 220846022859 | FGSAMG750006 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 53 | M/S R F ENTERPRISES | 2026-07-10 | Dataganj, Mohalla- Tazpur Road, Budaun, Uttar Pradesh, Pin - 243635 | 243635 | 20260710000764 - Juicer Mixer Grinder | 730 | Complain | Machine Dead | IW- Machine Dead. Booked Pradeep Gupta From Baba Shyam - 9410038200 | Sathi Das | 16:12:26 | 2026-07-10 | 16:12:26 | 6C2045BA0022 | Docket | 2026-07-16 | 14:14:53 | General | End Customer | 2026-07-10 | 2026-07-13 | 16:12:26 | No | No | 2025-06-27 | Dealer | Small Appliances | 142.04 | 142.04 | |||||||||||||||||||||||||||||
| 20260710000842 | M/S R F ENTERPRISES | Farman Khan | Uttar Pradesh | Baheri | 7906171001 | INF - PLATINO - SMALLAPP | Infrared Cooker | 111111111111 | FGSAICBU0017 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 53 | M/S R F ENTERPRISES | 2026-07-10 | Vill Deodharpur , Tehesil & Po Baheri , Bareilly , Uttar Pradesh 243201 | 243201 | 20260710000842 - Infrared Cooker | 365 | Complain | Glass Broken | IW - Complain // Glass Broken // Check Warranty // POS-Raj Enterprises as per Rajpal | Piyali Dasgupta | 17:08:04 | 2026-07-10 | 17:08:04 | 6C2045BA0022 | Docket | 2026-07-16 | 14:14:27 | General | End Customer | 2026-07-10 | 2026-07-13 | 17:08:04 | No | No | 2026-02-20 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260710000842 | PLATINO | TOP GLASS | SPSAMEOW1280 | 2026-07-25 | DTDC-D1020542015 | TOTAL DISPATCH DEC-2025 | 46227 | 46227 | JULY | 1 | 1 | #N/A | 59280 | 46227 | DISPATCH FROM CWH | 141.11000000000001 | 141.11000000000001 | |||||||||||
| 20260710000860 | M/S R F ENTERPRISES | Tarun Kalra | Uttar Pradesh | Baheri | 9758027930 | INF - MAGMA EXCEL - SMALLAPP | Infrared Cooker | 111111111111 | FGSAICBU0019 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 53 | M/S R F ENTERPRISES | 2026-07-10 | Near-Kotoyali, Main Bazar Baheri , Bareilly, Uttar Pradesh 243201 | 243201 | 20260710000860 - Infrared Cooker | 365 | Complain | Glass Broken | IW - Complain // Glass Broken // Check Warranty // As per Rajpal From POS-Raj Enterprise | Piyali Dasgupta | 17:21:23 | 2026-07-10 | 17:21:23 | 6C2045BA0022 | Docket | 2026-07-16 | 14:13:58 | General | End Customer | 2026-07-10 | 2026-07-13 | 17:21:23 | No | No | 2026-03-30 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260710000860 | MAGMA / MAGMA EXCEL | THARMOSTAT SWITCH | SPSAEEIW0497 | 2026-07-25 | DTDC-D1020542015 | TOTAL DISPATCH DEC-2025 | 46227 | 46227 | JULY | 1 | 1 | 220 | 59280 | 46227 | DISPATCH FROM CWH | 140.88 | 140.88 | |||||||||||
| 20260720000839 | M/S R F ENTERPRISES | Arvind Shing Chauhan | Uttar Pradesh | Aonla | 9058829202 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 221262943082 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 43 | M/S R F ENTERPRISES | 2026-07-20 | Sahash Road, Devchar, Bareilly, Uttar Pradesh, 243302 | 243302 | 20260720000839 - Infrared Cooker | 730 | Complain | Machine Dead | Iw - dead - Vikas Enterprises Bareilly | Sanjoy Dolui | 16:00:19 | 2026-07-20 | 16:00:19 | 6C2045BA0022 | Docket | 2026-07-23 | 12:51:57 | General | End Customer | 2026-07-20 | 2026-07-23 | 16:00:19 | No | No | 2026-05-10 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260720000839 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-07-25 | DTDC-D1020542015 | TOTAL DISPATCH DEC-2025 | 46227 | 46227 | JULY | 1 | 1 | 540 | 59280 | 46227 | DISPATCH FROM CWH | 68.86 | 68.86 | |||||||||||
| 20260721000031 | M/S R F ENTERPRISES | Hatim Jha | Uttar Pradesh | Aonla | 8766339146 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 240554176701 | FGSAMG500006 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 42 | M/S R F ENTERPRISES | 2026-07-21 | Village-Amroli, Bareilly, Uttar Pradesh 243402 | 243402 | 20260721000031 - Mixer Grinder | 730 | Complain | Machine Dead | Iw - dead -Vikas Enterprises Bareilly | Sanjoy Dolui | 09:29:00 | 2026-07-21 | 09:29:00 | 6C2045BA0022 | Docket | 2026-07-23 | 12:51:20 | General | End Customer | 2026-07-21 | 2026-07-24 | 09:29:00 | No | No | 2025-01-08 | Dealer | Small Appliances | 51.37 | 51.37 | |||||||||||||||||||||||||||||
| 20260722000798 | Sujit Dey | Shiva | Tamil Nadu | Tambaram | 9003943579 | OTG-ZEPHIRE - 48L-SMALLAPP | Oven Toaster Grill | FGSAOT300006 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 41 | HO Small Appliances Service Center | 2026-07-22 | 4205, Rajparis, Crystal Spring, Sithalapakkam, Chennai, Kanchipuram, Tamil Nadu, Pincode - 600126 | 600126 | 20260722000798 - Oven Toaster Grill | 730 | Complain | No Heating | Out Of Warranty | Complaint | Please Re-Confirm The Charges Before Visit | | Rohit Shaw | 16:19:27 | 2026-07-22 | 16:19:27 | 11116425 | Docket | 2026-07-22 | 16:19:27 | General | End Customer | 2026-07-22 | 2026-07-25 | 16:19:27 | No | No | 2023-01-01 | Dealer | Small Appliances | 350 | 350 | 350 | |||||||||||||||||||||||||||||
| 20260723000454 | M/S R F ENTERPRISES | Rekha Jaiswal | Uttar Pradesh | Bisalpur | 8979974593 | CTP-FABIO 3B-Retail | Cooktop | 220257100035 | FGCT01RT0013 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 40 | M/S R F ENTERPRISES | 2026-07-23 | Moholla Hatikhana Bilsanda, Pilibhit, Uttar Pradesh,262202 | 262202 | 20260723000454 - Cooktop | 730 | Complain | Body Damage | IW - complain /// Glass broken // Book By Sanjeev Still Furniture & Electronic, Sanjeev Kumar | Sanjay Sarkar | 13:18:31 | 2026-07-23 | 13:18:31 | 6C2045BA0022 | Docket | 2026-07-27 | 13:06:49 | General | End Customer | 2026-07-23 | 2026-07-26 | 13:18:31 | No | No | 2026-01-01 | Dealer | Small Appliances | 95.8 | 95.8 | |||||||||||||||||||||||||||||
| 20260724000743 | Babita Electrical Service | Mrs .Sonam | Jharkhand | Bokaro | 9570781505 | RC-RIZE 1.8L Eco-SMALLAPP | Rice Cooker | 180225400526 | FGSARC180003 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 39 | Babita Electrical Service | 2026-07-24 | Quarter No 1296, Sector 9 , Street 6 , Near Ranbijay School , Bokaro , Jharkhand 827009 | 827009 | 20260724000743 - Rice Cooker | 730 | Complain | Power Cord Problem | OW - Complaint | Subrata Kumar Das | 17:52:30 | 2026-07-24 | 17:52:30 | 6C04SA000007 | Docket | 2026-07-24 | 17:52:30 | General | End Customer | 2026-07-24 | 2026-07-27 | 17:52:30 | No | No | 2019-01-10 | test | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260724000743 | RIZE 1.8L Eco | Power CORD INSERT (bLACK) | SPSAEEIW0219 | 2026-08-07 | DTDC-D1021169888 | TOTAL DISPATCH DEC-2025 | 46240 | 46240 | AUG | 1 | 1 | #N/A | 59768 | 46241 | DISPATCH FROM CWH | 350 | 350 | 350 | 2019-01-10 | |||||||||
| 20260727000363 | Maintenance Point | Vikas Radios | Uttarakhand | Lansdowne | 9720392239 | MXG - ORACLE 750 - SMALLAPP | Mixer Grinder | 240269700305 | FGSAMG500014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 36 | Maintenance Point_(Fr_North) | 2026-07-27 | Main Bazar, Satpuli, Lansdowne, Pauri Garhwal, Uttarakhand, 246172 | 246172 | 20260727000363 - Mixer Grinder | 730 | Complain | Machine Dead | OW--- NOT WROKING | Asha Kandi | 12:38:27 | 2026-07-27 | 12:38:27 | 6CAC00004206 | Docket | 2026-08-20 | 12:40:59 | General | Dealer | 2026-07-27 | 2026-07-30 | 12:38:27 | No | No | 2025-04-28 | Dealer | Small Appliances | MAINTAINCE POINT | UTTAR PRADESH | 20260727000363 | KARIZMA 750 / ORACLE 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-24 | DTDC-K1001423285 | TOTAL DISPATCH DEC-2025 | 46256 | 46256 | AUG | 1 | 1 | 1120 | 60320 | 46257 | DISPATCH FROM CWH | 576.04 | 576.04 | |||||||||||
| 20260727000472 | M/S R F ENTERPRISES | Arun Kumar | Uttar Pradesh | Puranpur | 6398553866 | IND-BRONZY-W11-SMALLAPP | Induction Cooker | FGSAICBU0010 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 36 | M/S R F ENTERPRISES | 2026-07-27 | Agarwal House, Near Hanuman Restaurant, Puranpur, Pilibhit, Uttar pradesh 262122 | 262122 | 20260727000472 - Induction Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue . Booked By Shubham bharti | Laxmi Baidya | 13:26:18 | 2026-07-27 | 13:26:18 | 6C2045BA0022 | Docket | 2026-07-27 | 13:28:41 | General | End Customer | 46230 | 2026-07-30 | 13:26:18 | No | No | 2026-03-27 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260727000472 | BRONZY (NEW) | SWITCH | SPSAEEIW0277 | 2026-08-10 | DTDC-K1001272463 | TOTAL DISPATCH DEC-2025 | 46244 | 46244 | AUG | 1 | 1 | 311 | 59872 | 46244 | DISPATCH FROM CWH | 0.04 | 0.04 | ||||||||||||
| 20260727000478 | M/S R F ENTERPRISES | Bishu | Uttar Pradesh | Bareilly | 9897206837 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240484502435 | FGSAIC200001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 36 | M/S R F ENTERPRISES | 2026-07-27 | Lal Pathak, Near- Barad Ghar, Bareilly, Uttar Pradesh, 243001 | 243001 | 20260727000478 - Induction Cooker | 365 | Complain | Machine Dead | IW- Complain // Machine Dead // Booked By Shubham Bharti | Laxmi Baidya | 13:28:54 | 2026-07-27 | 13:28:54 | 6C2045BA0022 | Docket | 2026-07-27 | 13:29:54 | General | End Customer | 2026-07-27 | 2026-07-30 | 13:28:54 | No | No | 2025-12-12 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260727000478 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-27 | DTDC-K1001423329 | TOTAL DISPATCH DEC-2025 | 46237 | 46261 | AUG | 1 | 1 | 700 | 60487 | 46261 | DISPATCH FROM CWH | 0.02 | 0.02 | |||||||||||
| 20260727000600 | M/S R F ENTERPRISES | Balbir Singh | Uttar Pradesh | Pilibhit | 8433293948 | MXG-MISI KARIZMA 750-SMALLAPP | Mixer Grinder | FGSAMG750008 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 36 | M/S R F ENTERPRISES | 2026-07-27 | Vill Khera, Post Lalauri Khera, Pilibhit,Uttar Pradesh,262001 | 262001 | 20260727000600 - Mixer Grinder | 730 | Complain | Machine Dead | IW – Complaint // Motor not working | Purbasha Das | 14:51:48 | 2026-07-27 | 14:51:48 | 6C2045BA0022 | Docket | 2026-08-04 | 11:44:03 | General | End Customer | 2026-07-27 | 2026-07-30 | 14:51:48 | No | No | 2025-03-14 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260727000600 | STALLION/MISI EXCEL 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-08 | DTDC-D3504507425 | TOTAL DISPATCH DEC-2025 | 46241 | 46241 | AUG | 1 | 1 | 1120 | 59819 | 46242 | DISPATCH FROM CWH | 188.87 | 188.87 | ||||||||||||
| 20260728000238 | M/S R F ENTERPRISES | Gurjeet Singh | Uttar Pradesh | Baheri | 9368762285 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062908323 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 35 | M/S R F ENTERPRISES | 2026-07-28 | Baheri, Bhojpur Jogither, Bareilly, Uttar Pradesh, Pincode - 243201 | 243201 | 20260728000238 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 11:36:24 | 2026-07-28 | 11:36:24 | 6C2045BA0022 | Docket | 2026-08-04 | 11:43:38 | General | End Customer | 2026-07-28 | 2026-07-31 | 11:36:24 | No | No | 2026-05-05 | Dealer | Small Appliances | 168.12 | 168.12 | 9917211012 | ||||||||||||||||||||||||||||
| 20260730000314 | Maintenance Point | Kanvasi Furniture | Uttarakhand | Rudraprayag | 9837201852 | GAST-CUTE 2B SS GS - SMALLAPP | Gas Stove | 250361051228 | FGGS01SA0001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 33 | Maintenance Point_(Fr_North) | 2026-07-30 | Gochar , Rudraprayag, Uttarakhand-246429 | 246429 | 20260730000314 - Gas Stove | 730 | Complain | flame issue | Stock--Not working -Damage product | Asha Kandi | 13:25:10 | 2026-07-30 | 13:25:10 | 6CAC00004206 | Docket | 2026-08-03 | 12:59:20 | General | Dealer | 2026-07-30 | 2026-08-02 | 13:25:10 | No | No | 2026-07-30 | Dealer | Small Appliances | MAINTAINCE POINT | UTTAR PRADESH | 20260730000314 | SUPREME / CLASSIC / CUTE | REGULATOR | SPGSMEOW0012 | 2026-08-24 | DTDC-K1001423285 | TOTAL DISPATCH DEC-2025 | 46256 | 46256 | AUG | 1 | 1 | 110 | 60320 | 46257 | DISPATCH FROM CWH | 95.57 | 95.57 | |||||||||||
| 20260731000531 | M/S R F ENTERPRISES | Sashi Gangwar | Uttar Pradesh | Baheri | 9012465472 | INF - PLATINO - SMALLAPP | Infrared Cooker | 230684900450 | FGSAICBU0017 | OUT_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 32 | M/S R F ENTERPRISES | 2026-07-31 | Baragma, Sisgarh, Bareilly, Uttar Pradesh, Pin-243201 | 243201 | 20260731000531 - Infrared Cooker | 365 | Complain | BODY DAMAGED/MISSING | IW - complain // Some Internal Parts Damage | Sanjay Sarkar | 14:58:40 | 2026-07-31 | 14:58:40 | 6C2045BA0022 | Docket | 2026-08-04 | 11:43:13 | General | End Customer | 2026-07-31 | 2026-08-03 | 14:58:40 | No | No | 2025-06-14 | Fancy Cookery House | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260731000531 | PLATINO | TOP GLASS | SPSAMEOW1280 | 2026-08-31 | DTDC-D1021647805 | TOTAL DISPATCH DEC-2025 | 46241 | 46265 | AUG | 1 | 1 | #N/A | 60626 | 46265 | DISPATCH FROM CWH | 92.74 | 92.74 | 350 | 350 | 350 | 7618233063 | |||||||
| 20260801000416 | M/S R F ENTERPRISES | Tarun Kalra | Uttar Pradesh | Baheri | 9758027930 | INF - MAGMA EXCEL - SMALLAPP | Infrared Cooker | FGSAICBU0019 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 31 | M/S R F ENTERPRISES | 2026-08-01 | Near-Kotoyali, Main Bazar Baheri , Bareilly, Uttar Pradesh 243201 | 243201 | 20260801000416 - Infrared Cooker | 365 | Complain | Heating Issue | IW , Complaint , Heating Issue , | Sayani Banerjee | 14:50:39 | 2026-08-01 | 14:50:39 | 6C2045BA0022 | Docket | 2026-08-04 | 11:42:53 | General | End Customer | 2026-08-01 | 2026-08-04 | 14:50:39 | No | No | 2026-02-20 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260801000416 | MAGMA / MAGMA EXCEL | THARMOSTAT SWITCH | SPSAEEIW0497 | 2026-08-08 | DTDC-D3504507425 | TOTAL DISPATCH DEC-2025 | 46241 | 46241 | AUG | 1 | 1 | 220 | 59819 | 46242 | DISPATCH FROM CWH | 68.87 | 68.87 | ||||||||||||
| 20260801000322 | Maintenance Point | Mahipal Bisht | Uttarakhand | Srinagar ** | 9953261651 | INF -PLUTO DLX - SMALLAPP | Infrared Cooker | FGSAICBU0011 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 31 | Maintenance Point_(Fr_North) | 2026-08-01 | Vil: Shimla, Devprayag Main Bazar, Garhwal Uttarakhand 249301 | 249301 | 20260801000322 - Infrared Cooker | 730 | Complain | Machine Dead | IW--- Not working | Asha Kandi | 13:44:42 | 2026-08-01 | 13:44:42 | 6CAC00004206 | Docket | 2026-08-03 | 12:48:54 | General | End Customer | 2026-08-01 | 2026-08-04 | 13:44:42 | No | No | 2025-11-16 | Dealer | Small Appliances | 47.07 | 47.07 | ||||||||||||||||||||||||||||||
| 20260803000222 | M/S R F ENTERPRISES | Nitin Gangwar | Uttar Pradesh | Nawabganj | 9997651770 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | OUT_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 29 | M/S R F ENTERPRISES | 2026-08-03 | Vill- Pandra, Po- Nawabganj, Bareilly, Uttar Pradesh, Pin - 262406 | 262406 | 20260803000222 - Induction Cooker | 365 | Complain | Machine Dead | OW// | Ballal Krishna Rao | 11:13:34 | 2026-08-03 | 11:13:34 | 6C2045BA0022 | Docket | 2026-08-04 | 11:42:35 | General | End Customer | 2026-08-03 | 2026-08-06 | 11:13:34 | No | No | 2023-05-25 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260803000222 | TEMPO 2000 | CIRCUIT | SPSAEEIW0472 | 2026-08-20 | DTDC-K1001272582 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 525 | 60114 | 46252 | DISPATCH FROM CWH | 24.48 | 24.48 | 350 | 350 | 350 | 2023-05-25 | ||||||||
| 20260804000053 | Riyan Enterprise | Ranjit Bar | West Bengal | Contai-Iii | 6399463998 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | 250188000165 | FGAC01SA0001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 28 | Riyan Enterprise | 2026-08-04 | Kalagachia, Kulanjara, East Midnapore, Contai, West Bengal, Pincode - 721427 | 721427 | 20260804000053 - Air Cooler | 365 | Complain | Others | IN Warranty | Complaint | Noise Issue & Not Working Properly | Rohit Shaw | 09:45:53 | 2026-08-04 | 09:45:53 | 6C04SA000234 | Docket | 2026-08-04 | 09:45:53 | General | End Customer | 2026-08-04 | 2026-08-07 | 09:45:53 | No | No | 2026-06-07 | Dealer | Small Appliances | RIYAN ENTERPRISE | WEST BENGAL | 20260804000053 | AMAYA 110L / FROSTY 70L | FAN | SPACMEOW0002 | 2026-08-28 | DTDC-D1021647786 | TOTAL DISPATCH DEC-2025 | 46241 | 46261 | AUG | 1 | 1 | 292 | 60489 | 46262 | DISPATCH FROM CWH | 7078386765 | ||||||||||||
| 20260804000605 | Naincy Enterprises Small | Satish | Uttar Pradesh | Khekada ** | 7310642284 | IND-PRIME 1600 - SMALL APP | Induction Cooker | FGSAICBU0021 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 28 | Naincy Enterprises (Small) | 2026-08-04 | Vill - Hariyakhera, Nearby Baleni, Baraut, Baghpat, Uttar Pradesh, Pincode -250606 | 250606 | 20260804000605 - Induction Cooker | 365 | Complain | Machine Dead | IW// booking by Sayyam, Sayyam electrical | Ballal Krishna Rao | 14:57:56 | 2026-08-04 | 14:57:56 | 6CAC00003967 | Docket | 2026-08-05 | 09:05:05 | General | End Customer | 2026-08-04 | 2026-08-07 | 14:57:56 | No | No | 2026-04-03 | Dealer | Small Appliances | NAINCY ENTERPRISE | UTTAR PRADESH | 20260804000605 | PRIME 1600 | CIRCUIT | SPSAEEIW0391 | 2026-08-10 | DTDC-K1001272464 | TOTAL DISPATCH DEC-2025 | 46244 | 46244 | AUG | 1 | 1 | 450 | 59876 | 46244 | DISPATCH FROM CWH | 18.12 | 18.12 | ||||||||||||
| 20260805000423 | Shree Creations | Md Sinkder | West Bengal | Bally Jagachha | 9123027570 | IND-COSMIC DLX-SMALLAPP | Induction Cooker | 111111111111 | FGSAICTU0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 27 | Shree Creations | 2026-08-05 | 30/5/1 Nur Mohammad Munshi Lane ,Howrah, West Bengal 711101 | 711101 | 20260805000423 - Induction Cooker | 730 | Complain | Others | IW - Complain // On & Off Switch Not Working // Check Warranty // Docket booked by Poulami From SG Emporium Electronics(9239384471) | Piyali Dasgupta | 14:17:55 | 2026-08-05 | 14:17:55 | 6C04SA000169 | Docket | 2026-08-11 | 13:01:43 | General | End Customer | As per the customer, he has sent all the required details but yet no one from the concerned ASP/SC has contacted them, and they require the job to be attended on 12-08-2026 | 2026-08-05 | 2026-08-08 | 14:17:55 | No | No | 2026-03-14 | Dealer | Small Appliances | 99.52 | SHREE CREATION | WEST BENGAL | 20260805000423 | COSMIC DLX | CIRCUIT | SPSAEEIW0050 | 2026-08-31 | DTDC-K1001423376 | TOTAL DISPATCH DEC-2025 | 46247 | 46265 | AUG | 1 | 1 | 617 | 60603 | 46265 | DISPATCH FROM CWH | |||||||||||
| 20260805000740 | Pari Traders | Sonu Kumar | Bihar | Barun | 9523109980 | IND-VENUS-SMALLAPP | Induction Cooker | 201244810631 | FGSAICTU0008 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 27 | Pari Traders | 2026-08-05 | At-PO Son Nagar,PS Barun,Near-Son Nagar Railway Station,Dist-Aurangabad(Bh),Bihar,Pin-824112 | 824112 | 20260805000740 - Induction Cooker | 730 | Complain | Machine Dead | Iw - Complain // As per Avishek Sir Take time 7-10 Days | Sanjay Sarkar | 17:53:17 | 2026-08-05 | 17:53:17 | 6C04SA000298 | Docket | 2026-08-05 | 17:53:17 | General | End Customer | 2026-08-05 | 2026-08-08 | 17:53:17 | No | No | 2026-04-05 | Dealer | Small Appliances | Pari Traders | Bihar | 20260805000740 | VENUS (NEW) | SWITCH | SPSAEEIW0286 | DTDC-K1001423292 | TOTAL DISPATCH DEC-2025 | 46246 | 46259 | AUG | 1 | 1 | 249 | 60403 | 46259 | DISPATCH FROM CWH | 8709825336 | |||||||||||||
| 20260806000111 | M/S R F ENTERPRISES | Md. Arif | Uttar Pradesh | Bareilly | 7668056430 | INF - MAGMA EXCEL - SMALLAPP | Infrared Cooker | FGSAICBU0019 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 26 | M/S R F ENTERPRISES | 2026-08-06 | Vill - Majhua Gangapur, Bhoujepura ,Bareilly, Uttar Pradesh, Pincode - 243202 | 243202 | 20260806000111 - Infrared Cooker | 365 | Complain | Glass Broken | IW// | Ballal Krishna Rao | 10:29:13 | 2026-08-06 | 10:29:13 | 6C2045BA0022 | Docket | 2026-08-21 | 17:01:58 | General | End Customer | 2026-08-06 | 2026-08-09 | 10:29:13 | No | No | 2026-01-01 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260806000111 | MAGMA EXCEL | TOP GLASS WITH FRAME | SPSAMEOW1285 | TOTAL DISPATCH DEC-2025 | 46256 | 46256 | AUG | 1 | 0 | 1143 | NOT AVAILABLE | 366.55 | 366.55 | ||||||||||||||||
| 20260806000341 | SMART SERVICE SOLUTION | Anand Malik | Odisha | Rairakhol | 9692534171 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240584502343 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 26 | SMART SERVICE SOLUTION | 2026-08-06 | Rairakhol, Sambalpur, Odisha, 768106 | 768106 | 20260806000341 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complaint . Sudam Electronics . Dealer 919437346071 | Payel Chatterjee | 12:42:24 | 2026-08-06 | 12:42:24 | 6C04SA000307 | Docket | 2026-08-06 | 12:42:24 | General | End Customer | 2026-08-06 | 2026-08-09 | 12:42:24 | No | No | 2026-05-04 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260806000389 | Shri Krishna Services | Sita Debi | Uttarakhand | Dehradun | 6396111284 | INF-SOLAR-SMALLAPP | Infrared Cooker | 240584502476 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 26 | Shri Krishna Services_Fr_North | 2026-08-06 | Matura Wali Road, Maa Laxmi Puram, Dehradun, Uttarakhand, 248001 | 248001 | 20260806000389 - Infrared Cooker | 730 | Complain | Machine Dead | iw- complaint/ call booked by- Ekadarshi Trader - Dealer Point - Bhupesh (7895033371) | Soma Tapader | 13:13:23 | 2026-08-06 | 13:13:23 | 6CAC00004440 | Docket | 2026-08-10 | 14:25:15 | General | End Customer | 2026-08-06 | 2026-08-09 | 13:13:23 | No | No | 2026-04-01 | Dealer | Small Appliances | 77.28 | 97.2 | 97.2 | 2026-08-07 09:08:43 | |||||||||||||||||||||||||||
| 20260806000734 | Babita Electrical Service | Swastika | Jharkhand | Kasmar | 8294520079 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 26 | Babita Electrical Service | 2026-08-06 | Quarter No-2113, Sector 6A, Bokaro Steel City, Jharkhand 827006 | 827006 | 20260806000734 - Cooktop | 730 | Complain | Burner problem | IW// | Ballal Krishna Rao | 17:30:31 | 2026-08-06 | 17:30:31 | 6C04SA000007 | Docket | 2026-08-06 | 17:30:31 | General | End Customer | 2026-08-06 | 2026-08-09 | 17:30:31 | No | No | 2025-12-16 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260806000734 | SLEEK/VETRO/PLUTO/FABIO ECO / BENITO XL / NEEDLE | BURNER 79MM | SPCTMEOW0111 | 2026-08-22 | DTDC-D3504909395 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 165 | 60300 | 46255 | DISPATCH FROM CWH | 2025-12-16 | 9153080200 | ||||||||||||
| 20260807000389 | Ajijul Haque | Rahul Roy | West Bengal | Kalchini | 7063375221 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701867 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 25 | Ajijul Haque_(Fl_Small) | 2026-08-07 | Hatimara, Near By Bus Stand, Jalpaiguri, West Bengal, Pincode - 735215 | 735215 | 20260807000389 - Induction Cooker | 365 | Complain | Machine Dead | IN Warranty | Complaint | Request Booked By Aman Ansari From New Saha Electronics - 7063375221 | | Rohit Shaw | 12:58:19 | 2026-08-07 | 12:58:19 | 6C04SA000337 | Docket | 2026-08-10 | 12:20:37 | General | End Customer | 2026-08-07 | 2026-08-10 | 12:58:19 | No | No | 2026-04-20 | Dealer | Small Appliances | AJIJUL HAQUE | WEST BENGAL | 20260807000389 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-12 | DTDC-K1001272494 | TOTAL DISPATCH DEC-2025 | 46245 | 46245 | AUG | 1 | 1 | 450 | 59928 | 46246 | DISPATCH FROM CWH | 2026-08-10 12:20:37 | ||||||||||||
| 20260807000425 | M/S R F ENTERPRISES | Narinder Kumar | Uttar Pradesh | Bareilly | 9286427397 | IND-PRIME 1600 - SMALL APP | Induction Cooker | 240384300392 | FGSAICBU0021 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 25 | M/S R F ENTERPRISES | 2026-08-07 | Vil-P/O Bhuta,Teshil Faridpur,Near-Police Station,Dist-Bareilly,Uttar Pradesh,Pin-243126 | 243126 | 20260807000425 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complain / PCB Issue | Devalina Dey Roy | 13:19:35 | 2026-08-07 | 13:19:35 | 6C2045BA0022 | Docket | 2026-08-13 | 12:35:43 | General | End Customer | 2026-08-07 | 2026-08-10 | 13:19:35 | No | No | 2025-09-10 | Dealer | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260807000425 | PRIME 1600 | SWITCH | SPSAEEIW0392 | 2026-08-26 | DTDC-K1001423312 | TOTAL DISPATCH DEC-2025 | 46253 | 46258 | AUG | 1 | 1 | 157 | 60362 | 46258 | DISPATCH FROM CWH | 143.27000000000001 | 143.27000000000001 | |||||||||||
| 20260807000629 | Babita Service Center Small App | Mohit Tamang | Arunachal Pradesh | Hunli Circle | 7630028882 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | 250588000352 | FGAC01SA0001 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 25 | Babita Service Center Small App | 2026-08-07 | Lower Market , Roing, Dibang Valley, Arunachal Pradesh 792110 | 792110 | 20260807000629 - Air Cooler | 365 | Complain | Pump not working | OW / Complaint / Shah Utensil ___ Jitendra Shah (7005913838) | Guddi Bhagat | 15:39:31 | 2026-08-07 | 15:39:31 | 6C04SA000318 | Docket | 2026-08-07 | 15:39:31 | General | End Customer | 2026-08-07 | 2026-08-10 | 15:39:31 | No | No | 2025-07-07 | Dealer | Small Appliances | BABITA SERVICE CENTRE | NORTH EAST | 20260807000629 | AMAYA 110L / FROSTY 70L | SUBMERSIBLE PUMP | SPACMOIW0003 | 2026-08-14 | DTDC-K1001272514 | TOTAL DISPATCH DEC-2025 | 46245 | 46245 | AUG | 1 | 1 | 315 | 59931 | 46246 | DISPATCH FROM CWH | 350 | 350 | 350 | ||||||||||
| 20260808000345 | Verma Enterprise | Sumit Meher | Madhya Pradesh | Berasia | 7240876310 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240484501871 | FGSAIC200001 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 24 | Verma Enterprise | 2026-08-08 | Beneka, Berasia, Bhopal, Madhya Pradesh, 463106 | 463106 | 20260808000345 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complaint ,. PCB issue (As per the dealer)/ Barsha Traders- Dealer- 8120015299 | Payel Chatterjee | 12:47:27 | 2026-08-08 | 12:47:27 | 6C04SA000331 | Docket | 2026-08-08 | 12:47:27 | General | End Customer | 2026-08-08 | 2026-08-11 | 12:47:27 | No | No | 2025-08-26 | Dealer | Small Appliances | VERMA ENTERPRISE | M.P | 20260808000345 | TEMPO 2000 | CIRCUIT | SPSAEEIW0472 | 2026-08-20 | DTDC-D1021352157 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 525 | 60126 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260808000678 | Smart Care | Rakesh Kumar | Jharkhand | Dumka | 9801080979 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062960527 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 24 | Smart Care | 2026-08-08 | Ward No 3, Tin Bazar, Dumka, Jharkhand, 814101 | 814101 | 20260808000678 - Infrared Cooker | 730 | Complain | Heating Issue | IW __ Complaint _ Heating Issue _ | Priyanka Dey | 17:13:32 | 2026-08-08 | 17:13:32 | 6C04SA000283 | Docket | 2026-08-08 | 17:13:32 | General | End Customer | 2026-08-08 | 2026-08-11 | 17:13:32 | No | No | 2026-03-28 | Dealer | Small Appliances | SMart Care | JHarkhand | 20260808000678 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-19 | DTDC-K1001272561 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 98 | 60104 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260810000082 | Smart Care | Siraj Ansari | Jharkhand | Dumka | 8084347467 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250994400109 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 22 | Smart Care | 2026-08-10 | Vill-Subhasahari,PO Gaushala,PS Mashilaya,Dist-Dumka,Jharkhand,Pin-814101 | 814101 | 20260810000082 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 09:51:39 | 2026-08-10 | 09:51:39 | 6C04SA000283 | Docket | 2026-08-10 | 09:51:39 | General | End Customer | 2026-08-10 | 2026-08-13 | 09:51:39 | No | No | 2026-02-27 | Dealer | Small Appliances | SMart Care | JHarkhand | 20260810000082 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-19 | DTDC-K1001272561 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 540 | 60104 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260810000262 | Babita Electrical Service | Kailash Mondal | Jharkhand | Chas | 9113398861 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250694410798 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 22 | Babita Electrical Service | 2026-08-10 | Vill-Brahman Dwarika, Po-Kapur Ki Aashram, Ps-Chas Mupsil, Near- Hari Mandir, Bokaro, Jharkhand 827013 | 827013 | 20260810000262 - Infrared Cooker | 730 | Complain | Glass Broken | iw- complaint | Soma Tapader | 11:29:36 | 2026-08-10 | 11:29:36 | 6C04SA000007 | Docket | 2026-08-10 | 11:29:36 | General | End Customer | 2026-08-10 | 2026-08-13 | 11:29:36 | No | No | 2026-01-14 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260810000262 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-20 | DTDC-D1021352150 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 750 | 60097 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260810000597 | Smart Care | Bikki Kumar | Jharkhand | Mohanpur | 9572428790 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250894412808 | FGIFC449SA0022 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 22 | Smart Care | 2026-08-10 | Vpo - Dumari, Ps-Amrapara, Near-Panchayat Bhawan, Deoghar, Jharkhand, 814111 | 814111 | 20260810000597 - Infrared Cooker | 730 | Complain | Others | IW - complain // Auto Power Low Issue | Sanjay Sarkar | 14:08:57 | 2026-08-10 | 14:08:57 | 6C04SA000283 | Docket | 2026-08-31 | 21:08:16 | General | End Customer | कस्टमर पाकुड़ जिला का है | 2026-08-10 | 2026-08-13 | 14:08:57 | No | No | 2026-04-08 | Dealer | Small Appliances | SMart Care | JHarkhand | 20260810000597 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-19 | DTDC-K1001272561 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 98 | 60104 | 46252 | DISPATCH FROM CWH | SERVICE_DONE_BY_OTHER_PROVIDER | |||||||||||
| 20260811000370 | Babita Electrical Service | Gopal Kumar | Jharkhand | Chas | 9709961719 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241062957304 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 21 | Babita Electrical Service | 2026-08-11 | Kura More, Chas, Bokaro, Jharkhand 827013 | 827013 | 20260811000370 - Infrared Cooker | 730 | Complain | Machine Dead | IW / Complaint /Mr Rakesh Kumar From Laven Trading Company (9709961719) | Guddi Bhagat | 11:22:11 | 2026-08-11 | 11:22:11 | 6C04SA000007 | Docket | 2026-08-11 | 11:22:11 | General | End Customer | 2026-08-11 | 2026-08-14 | 11:22:11 | No | No | 2025-05-07 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260811000370 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-20 | DTDC-D1021352150 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 540 | 60097 | 46252 | DISPATCH FROM CWH | |||||||||||||
| 20260811000747 | Arun Kitchen Service | Sumit Kumar | Haryana | Shahbad | 9468130336 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260188701173 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 21 | Arun Kitchen Care_(Fr_North) | 2026-08-11 | Self Groom Mobile World , Ismailabad , Kurukshetra , Haryana 136129 | 136129 | 20260811000747 - Induction Cooker | 365 | Complain | Heating Issue | IW - Complain // not Heating & Not Working Properly // Check Warranty // | Piyali Dasgupta | 13:33:47 | 2026-08-11 | 13:33:47 | 6CAC00003851 | Docket | 2026-08-17 | 13:03:59 | General | End Customer | . | 2026-08-11 | 2026-08-14 | 13:33:47 | No | No | 2026-03-19 | Dealer | Small Appliances | 2026-08-17 13:03:59 | |||||||||||||||||||||||||||||
| 20260811000818 | Babita Electrical Service | Kajal Kumari | Jharkhand | Gumia | 7250265343 | MXG-MISI STALLION 750-SMALLAPP | Mixer Grinder | 210332401481 | FGSAMG750002 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 21 | Babita Electrical Service | 2026-08-11 | Bokaro Thermal, Raja Bazar, Bokaro , Jharkhand, Pin- 829107 | 829107 | 20260811000818 - Mixer Grinder | 730 | Complain | Machine Dead | OW- Machine Dead. Call Before Visit & Confirm Charges. | Sathi Das | 13:58:45 | 2026-08-11 | 13:58:45 | 6C04SA000007 | Docket | 2026-08-11 | 13:58:45 | General | End Customer | 2026-08-11 | 2026-08-14 | 13:58:45 | No | No | 2023-06-24 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260811000818 | STALLION/MISI EXCEL 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-20 | DTDC-D1021352150 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 1120 | 60097 | 46252 | DISPATCH FROM CWH | 250 | 250 | 250 | 6299126093 | |||||||||
| 20260811001015 | Aditya Electricals | Gunjan Pandey | Madhya Pradesh | Singrauli | 9691819417 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 21 | Aditya Electricals | 2026-08-11 | Quarter No. B-178 ,MT hoste,Block B,Gorbi,Singrauli,Madhya Pradesh,486892 | 486892 | 20260811001015 - Infrared Cooker | 730 | Complain | Glass Broken | Ow - glass damage - sujit dey 9064919109 | Sanjoy Dolui | 16:15:58 | 2026-08-11 | 16:15:58 | 6C04SA000299 | Docket | 2026-08-12 | 13:05:56 | General | End Customer | . | 2026-08-11 | 2026-08-14 | 16:15:58 | No | No | 2022-01-01 | Dealer | Small Appliances | ADITYA ELECTRIICALS | M.P | 20260811001015 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-24 | DTDC-D1021647702 | TOTAL DISPATCH DEC-2025 | 46254 | 46255 | AUG | 1 | 1 | 750 | 60247 | 46254 | DISPATCH FROM CWH | 350 | 350 | 350 | 2022-01-01 | 2026-08-12 13:05:56 | ||||||||
| 20260812000521 | M/S R F ENTERPRISES | Ansar Husain | Uttar Pradesh | Pilibhit | 9917183535 | MXG - OMEGA DLX 500 - SMALLAPP | Mixer Grinder | 230578500422 | FGSAMG500016 | OUT_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 20 | M/S R F ENTERPRISES | 2026-08-12 | Aimi,Chaudhary Nihal Singh PG College, Pilibhit, Uttar Pradesh, Pin-262001 | 262001 | 20260812000521 - Mixer Grinder | 730 | Complain | Jar Problem | IW- Complaint . Jar tight issue. need to chnage jar. middle jar issue. | Payel Chatterjee | 14:38:51 | 2026-08-12 | 14:38:51 | 6C2045BA0022 | Docket | 2026-08-24 | 14:43:02 | General | End Customer | 2026-08-12 | 2026-08-15 | 14:38:51 | No | No | 2024-06-17 | test | Small Appliances | M/S R F ENTERPRISES | UTTAR PRADESH | 20260812000521 | VICTOR 500 | DRY JAR SET | SPSAMEOW0894 | 2026-08-26 | DTDC-K1001423312 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 234 | 60397 | 46259 | DISPATCH FROM CWH | 288.07 | 288.07 | 250 | 250 | 250 | 2024-06-17 | |||||||
| 20260812000628 | Bharat Enterprises | Ravi Pratap Singh | Madhya Pradesh | Gird | 8889699422 | IND-BRONZY-W11-SMALLAPP | Induction Cooker | 210932000958 | FGSAICBU0010 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 20 | Bharat Enterprises_Fr_Small | 2026-08-12 | F-8, Officer Colony, Jawahar Colony, Kampoo, Gwalior, Near-2Nd battalion Petrol Pump, Madhya Pradesh, Pincode - 474001 | 474001 | 20260812000628 - Induction Cooker | 730 | Complain | Machine Dead | IW - complain | Sanjay Sarkar | 15:48:24 | 2026-08-12 | 15:48:24 | 6C04SA000340 | Docket | 2026-08-31 | 12:51:38 | General | End Customer | 2026-08-12 | 2026-08-15 | 15:48:24 | No | No | 2024-12-11 | Dealer | Small Appliances | RAJ ENTERPRISE | M.P | 20260812000628 | CRYSTALO / BRONZY / EMBER | COIL | SPSAEEIW0208 | DTDC-K1001423293 | TOTAL DISPATCH DEC-2025 | 46251 | 46259 | AUG | 1 | 1 | 239 | 60404 | 46259 | DISPATCH FROM CWH | 2026-08-31 12:51:38 | |||||||||||||
| 20260813000026 | Babita Electrical Service | Jhamlal Kumar | Jharkhand | Chas | 9798086602 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 260394451960 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 19 | Babita Electrical Service | 2026-08-13 | Ranichirka,PO- Kumardaga,PS -Pindrajora Bokaro,Jharkhand,827013 | 827013 | 20260813000026 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 09:22:54 | 2026-08-13 | 09:22:54 | 6C04SA000007 | Docket | 2026-08-13 | 09:22:54 | General | End Customer | 2026-08-13 | 2026-08-16 | 09:22:54 | No | No | 2026-04-18 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260813000026 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-20 | DTDC-D1021352150 | TOTAL DISPATCH DEC-2025 | 46252 | 46252 | AUG | 1 | 1 | 540 | 60097 | 46252 | DISPATCH FROM CWH | 9931327914 | ||||||||||||
| 20260813000433 | Souvik Mondal | Pronoy Shankhary | West Bengal | North 24 Parganas | 9851093244 | IND-COSMIC-SMALLAPP | Induction Cooker | 220219100318 | FGSAICBU0005 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 19 | S & M Enterprise | 2026-08-13 | Notun Gram road , Bibhuti Pally,Bongaon, North 24 Parganas ,West Bengal 743235 | 743235 | 20260813000433 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complaint, | Subrata Kumar Das | 12:18:54 | 2026-08-13 | 12:18:54 | 9933778859 | Docket | 2026-08-13 | 19:26:51 | General | End Customer | 2026-08-13 | 2026-08-16 | 12:18:54 | No | No | 2024-09-28 | test | Small Appliances | M/S S&M ENTERPRISE | WEST BENGAL | 20260813000433 | COSMIC / BRONZY (NEW) | CIRCUIT | SPSAPCIW0044 | 2026-08-29 | DTDC-K1001423353 | TOTAL DISPATCH DEC-2025 | 46253 | 46263 | AUG | 1 | 1 | 580 | 60549 | 46263 | DISPATCH FROM CWH | 2024-09-28 | 2026-08-13 19:26:51 | |||||||||||
| 20260813000767 | Maintenance Point | Rishi Notiyal | Uttarakhand | Rudraprayag | 9760733206 | MXG - ORACLE 750 - SMALLAPP | Mixer Grinder | FGSAMG500014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 19 | Maintenance Point_(Fr_North) | 2026-08-13 | Village - Jawari, Near GIP Jawari, Rudraprayag, Uttarakhand 246171 | 246171 | 20260813000767 - Mixer Grinder | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Docket Booked By , Chauhan Electronics - Durgesh Chauhan (7456075320) | Sayani Banerjee | 14:58:20 | 2026-08-13 | 14:58:20 | 6CAC00004206 | Docket | 2026-08-16 | 15:39:05 | General | End Customer | 2026-08-13 | 2026-08-16 | 14:58:20 | No | No | 2025-11-11 | Dealer | Small Appliances | 52.49 | MAINTAINCE POINT | UTTAR PRADESH | 20260813000767 | KARIZMA / ORACLE 750 | MOTOR COUPLER (PUSH TYPE) | SPSAMEOW0857 | 2026-08-19 | DTDC-K1001272568 | TOTAL DISPATCH DEC-2025 | 46253 | 46253 | AUG | 1 | 1 | 12 | 60169 | 46253 | DISPATCH FROM CWH | 72.680000000000007 | 72.680000000000007 | |||||||||||
| 20260813000796 | Biswajit Ghosh | Somen Ghosh | West Bengal | Rajarhat | 9832967451 | IND - ROGER - SMALLAPP | Induction Cooker | FGSAICBU0016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 19 | Biswajit Ghosh | 2026-08-13 | Kutchina Customer Care, Unit No 402, 4th Floor, PS Aviator Building, Rajarhat Main Road, Chinarpark, Above Satyam Bazar, North 24 Parganas, West Bengal - 700136 | 700136 | 20260813000796 - Induction Cooker | 730 | Complain | Others | Switch Set problem || Need to replace | Somen Ghosh | 15:17:39 | 2026-08-13 | 15:17:39 | 6C04SA000326 | Docket | 2026-08-13 | 15:17:39 | General | End Customer | 2026-08-13 | 2026-08-16 | 15:17:39 | No | No | 2025-10-27 | Employee | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260813000796 | ROGER | MAIN CIRCUIT BOARD | SPSAPCIW0056 | TOTAL DISPATCH DEC-2025 | 46248 | 46248 | AUG | 1 | 0 | 446 | Closed | ||||||||||||||||||
| 20260814000278 | Ajijul Haque | Nazma Khatun | West Bengal | Dhupguri | 9735981498 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701639 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 18 | Ajijul Haque_(Fl_Small) | 2026-08-14 | Chamurcity Garden , Bandh Line ,Bhutan Border ,Banaghat, Jalpaiguri, West Bengal 735207 | 735207 | 20260814000278 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty // | Piyali Dasgupta | 11:38:55 | 2026-08-14 | 11:38:55 | 6C04SA000337 | Docket | 2026-08-14 | 12:48:43 | General | End Customer | 2026-08-14 | 2026-08-17 | 11:38:55 | No | No | 2026-05-01 | Dealer | Small Appliances | AJIJUL HAQUE | WEST BENGAL | 20260814000278 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-17 | DTDC-D1021352122 | TOTAL DISPATCH DEC-2025 | 46251 | 46251 | AUG | 1 | 1 | 450 | 60065 | 46251 | DISPATCH FROM CWH | 2026-08-14 12:48:43 | ||||||||||||
| 20260814000831 | Maintenance Point | Dhyani Electricals | Uttarakhand | Srinagar | 8979326330 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794452286 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 18 | Maintenance Point_(Fr_North) | 2026-08-14 | Srinagar Road, Devprayag, Pauri Garhwal, Uttarakhand, Pin-249301 | 249301 | 20260814000831 - Infrared Cooker | 730 | Complain | Machine Dead | Stock---Not working | Asha Kandi | 17:28:54 | 2026-08-14 | 17:28:54 | 6CAC00004206 | Docket | 2026-08-16 | 15:38:43 | General | End Customer | 2026-08-14 | 2026-08-17 | 17:28:54 | No | No | 2026-08-14 | Dealer | Small Appliances | 46.16 | 46.16 | |||||||||||||||||||||||||||||
| 20260817000038 | Colors Home Appliances | Minakshi Sharma | Delhi | Delhi | 9625532707 | CTP-FABIO 3B-Retail | Cooktop | FGCT01RT0013 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 15 | Colors Home Appliances | 2026-08-17 | A3 35 B, Utsav Vihar, Karala, North West Delhi, Delhi 110081 | 110081 | 20260817000038 - Cooktop | 730 | Complain | Body Damage | IW / Complaint / Glass Broken | Guddi Bhagat | 09:36:42 | 2026-08-17 | 09:36:42 | 6CAC00002960 | Docket | 2026-08-26 | 12:23:37 | General | End Customer | 2026-08-17 | 2026-08-20 | 09:36:42 | No | No | 2025-10-20 | Dealer | Small Appliances | 22 | 2025-10-20 | 8287330764 | 2026-08-26 12:23:37 |