| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Additional Phone | Docket Disposition Remarks | Last Assign to technician | Customer TAT | Service Base TAT | Date of Installation | Service Charge | Final Service Charge After Discount | Invoice Total | Current Sub Stage | Technician TAT |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260820000510 | Digital service | Pintu Show | Jharkhand | Chainpur | 8809198522 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260394451173 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | Digital service | 2026-08-20 | Aosana, Chandar, Chainpur, Palamau, Jharkhand, Pin-822110 | 822110 | 20260820000510 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complaint, | Subrata Kumar Das | 12:51:25 | 2026-08-20 | 12:51:25 | 6C04SA000037 | Docket | 2026-08-20 | 12:51:25 | General | End Customer | 2026-08-20 | 2026-08-23 | 12:51:25 | No | No | 2026-04-07 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260820000510 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-22 | DTDC-D3504909396 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 750 | 60301 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260820000553 | Quick Service | Kalyan Roy | West Bengal | Sagardighi | 9832354830 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702440 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 12 | Quick Service | 2026-08-20 | Sagardighi, Baharampur, Near ITI College, Murshidabad, West Bengal, 742226 | 742226 | 20260820000553 - Induction Cooker | 365 | Complain | Machine Dead | iw- complaint | Soma Tapader | 13:15:19 | 2026-08-20 | 13:15:19 | 6C04SA000274 | Docket | 2026-08-20 | 13:45:37 | General | End Customer | 2026-08-20 | 2026-08-23 | 13:15:19 | No | No | 2026-08-17 | Dealer | Small Appliances | QUICK SERVICE | WEST BENGAL | 20260820000553 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-29 | DTDC-K1001423352 | TOTAL DISPATCH DEC-2025 | 46255 | 46263 | AUG | 1 | 1 | 450 | 60554 | 46263 | DISPATCH FROM CWH | 6260084347 | ASSIGNED_TO_TECHNICIAN | 2026-08-20 13:45:37 | ||||||||||
| 20260820000651 | M/S R F ENTERPRISES | Renu Rajput | Uttar Pradesh | Bareilly | 8791238353 | IND - BOLT - SMALLAPP | Induction Cooker | 240184400562 | FGSAICBU0013 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 12 | M/S R F ENTERPRISES | 2026-08-20 | Nariyabal, Near Sitala Devi Mandir, Padaratpur Road, Bareilly, Uttar Pradesh, Pin-243123 | 243123 | 20260820000651 - Induction Cooker | 365 | Complain | Glass Broken, Others | IW - Complaint, Glass Damage, On/Off switch Problem | Subrata Kumar Das | 14:31:39 | 2026-08-20 | 14:31:39 | 6C2045BA0022 | Docket | 2026-08-24 | 14:41:03 | General | End Customer | 2026-08-20 | 2026-08-23 | 14:31:39 | No | No | 2026-01-30 | Dealer | Small Appliances | 96.16 | 96.16 | |||||||||||||||||||||||||||||
| 20260820000808 | S R Enterprises | Fafik Uddin | Uttar Pradesh | Lucknow | 9335674645 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | 250488000148 | FGAC01SA0001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | S R Enterprises | 2026-08-20 | Near Gol Bhatta, Chandan, Indra Nagar, Lucknow, Uttar Pradesh, 226016 | 226016 | 20260820000808 - Air Cooler | 365 | Complain | Others | IW - complain // Noise Issue & Fan Moving Slow // Book By Nitin Yadab ( 7071470776 ) Shee Balaji Mobile Gallery | Sanjay Sarkar | 15:50:15 | 2026-08-20 | 15:50:15 | 6C04SA000113 | Docket | 2026-08-20 | 15:50:15 | General | End Customer | 2026-08-20 | 2026-08-23 | 15:50:15 | No | No | 2026-07-07 | Dealer | Small Appliances | S.R ENTERPRISE | UTTAR PRADESH | 20260820000808 | AMAYA 110L / FROSTY 70L | MAIN MOTOR | SPACMOIW0001 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 0 | 1365 | NOT AVAILABLE | 8423007401 | ||||||||||||||||
| 20260820000938 | Himanshu Air Conditioner | Dhiraj Kumar | Bihar | Rohtas | 9525722007 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 199525722007 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | Himanshu Air Conditioner | 2026-08-20 | Village - Thiloin,PO - Dhopokhar,Bhabua,Bihar,Pincode - 821108 | 821108 | 20260820000938 - Infrared Cooker | 365 | Complain | Glass Broken | OW - Complaint, | Subrata Kumar Das | 16:51:28 | 2026-08-20 | 16:51:28 | 6C04SA000005 | Docket | 2026-08-20 | 16:51:28 | General | End Customer | 2026-08-20 | 2026-08-23 | 16:51:28 | No | No | 2022-11-21 | test | Small Appliances | Himanshu Airconditioner | Bihar | 20260820000938 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647744 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60425 | 46260 | DISPATCH FROM CWH | 9128315777 | 2022-11-21 | 350 | 350 | 350 | ||||||||
| 20260820000961 | Urban Air Conditioner | Ajad | Bihar | Terhagachh | 9798478514 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | FGSAMG500006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | Urban Air Conditioner | 2026-08-20 | Lohagara Hat, Near Sabjimandi, Terhagachh, Kishanganj, Bihar 855101 | 855101 | 20260820000961 - Mixer Grinder | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Docket Booked By , Ravi Enterprise - Ravi (9508357630) | Sayani Banerjee | 17:06:19 | 2026-08-20 | 17:06:19 | 6C04SA000150 | Docket | 2026-08-20 | 17:06:19 | General | End Customer | 2026-08-20 | 2026-08-23 | 17:06:19 | No | No | 2024-10-26 | Dealer | Small Appliances | URBAN AIR CONDITIONER | Bihar | 20260820000961 | VICTOR 500 | MOTOR (PUSH TYPE) | SPSAMOIW0028 | 2026-08-26 | DTDC-D1021647736 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 723 | 60439 | 46260 | DISPATCH FROM CWH | ||||||||||||||
| 20260820000982 | Digital service | Rajiv Ansari | Jharkhand | Panki | 9162894648 | MXG - RADO 750 - SMALLAPP | Mixer Grinder | 230978600521 | FGSAMG500017 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | Digital service | 2026-08-20 | Vill + Post - Pathakpagar, Tarhasi, Palamu, Jharkhand, Pin - 822118 | 822118 | 20260820000982 - Mixer Grinder | 730 | Complain | Machine Dead | IW- Machine Dead. | Sathi Das | 17:17:41 | 2026-08-20 | 17:17:41 | 6C04SA000037 | Docket | 2026-08-20 | 17:17:41 | General | End Customer | 2026-08-20 | 2026-08-23 | 17:17:41 | No | No | 2026-04-19 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260820000982 | STALLION/MISI EXCEL 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-22 | DTDC-D3504909396 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 1120 | 60301 | 46255 | DISPATCH FROM CWH | |||||||||||||
| 20260820000001 | Manish enterprises | Chandrika Kumari | Bihar | Chakai | 9006982584 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250794411510 | FGIFC449SA0022 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 12 | Manish enterprises | 2026-08-20 | Chakai Kalibag, Near Anganbari West, Jamui, Bihar, 811303 | 811303 | 20260820000001 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Need Urgent Service . | Sayani Banerjee | 09:06:56 | 2026-08-20 | 09:06:56 | 6C04SA000121 | Docket | 2026-08-31 | 17:16:14 | General | End Customer | 2026-08-20 | 2026-08-23 | 09:06:56 | No | No | 2025-11-01 | Dealer | Small Appliances | 7258980185 | Customer Mobile Is Switch OFF | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | ||||||||||||||||||||||||||||
| 20260820000784 | JYOTIRMAYEE ENTERPRISES | Lopamudra Sawin | Odisha | Kendrapara | 9776718200 | NM-NUTRIMIX PRO - SMALL APP | Mixer Grinder | FGMXG629SA0022 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 12 | JYOTIRMAYEE ENTERPRISES | 2026-08-20 | 8 Chakara, Po -Sri Baladevkew, Kendrapara, Odisha, Pincode - 754211 | 754211 | 20260820000784 - Mixer Grinder | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 15:42:09 | 2026-08-20 | 15:42:09 | 6C04SA000014 | Docket | 2026-08-31 | 18:32:25 | General | End Customer | 2026-08-20 | 2026-08-23 | 15:42:09 | No | No | 2025-09-01 | Online (Amazon) | Small Appliances | JYOTIRMAYEE ENTERPRISE | ODISSA | 20260820000784 | NUTRIMIX PRO | COUPLER | SPSAMEOW1328 | 2026-08-22 | DTDC-D3504909399 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 2 | 2 | 9 | 60291 | 46255 | DISPATCH FROM CWH | phone not responce | |||||||||||||
| 20260820000858 | Sujit Dey | Officers Mess | Telangana | Bandlaguda | 7989096646 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462950191 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 12 | HO Small Appliances Service Center | 2026-08-20 | Group Center, CRPF, Bandlaguda, Hyderabad,500005 | 500005 | 20260820000858 - Infrared Cooker | 365 | Complain | Machine Dead | IW- COMPLAINT | Soma Tapader | 16:07:41 | 2026-08-20 | 16:07:41 | 11116425 | Docket | 2026-08-20 | 16:07:41 | General | End Customer | 2026-08-20 | 2026-08-23 | 16:07:41 | No | No | 2025-05-10 | test | Small Appliances | 7978830191 | 350 | 350 | 350 | |||||||||||||||||||||||||||
| 20260820001060 | Ss Enterprise | Parikhit Kabiraj | West Bengal | Kumarganj | 7003853824 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701825 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 12 | SS Enterprise | 2026-08-20 | Patiram High School Para, Po- Patiram, Ps- Balurghat, South Dinajpur, West Bengal, Pin - 733133 | 733133 | 20260820001060 - Induction Cooker | 365 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue _ | Priyanka Dey | 17:43:23 | 2026-08-20 | 17:43:23 | 6C04SA000319 | Docket | 2026-08-20 | 18:17:11 | General | End Customer | 2026-08-20 | 2026-08-23 | 17:43:23 | No | No | 2026-06-02 | Dealer | Small Appliances | SS ENTERPRIISE (W.B) | WEST BENGAL | 20260820001060 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-29 | DTDC-K1001423354 | TOTAL DISPATCH DEC-2025 | 46255 | 46263 | AUG | 1 | 1 | 450 | 60553 | 46263 | DISPATCH FROM CWH | 9641391987 | 2026-08-20 18:17:11 | |||||||||||
| 20260821000039 | S R Enterprises | Debansh Singh | Uttar Pradesh | Lucknow | 8004721039 | IND-PRIME 1600 - SMALL APP | Induction Cooker | 240584300957 | FGSAICBU0021 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | S R Enterprises | 2026-08-21 | 99/16 Kasiram Colony, Lolai cinhat, Lucknow, Near Lolai Power house, Lucknow, Uttar Pradesh, Pin-226028 | 226028 | 20260821000039 - Induction Cooker | 365 | Complain | Others | iw- complaint/ E 2 show + noise problem/ urgent | Soma Tapader | 09:30:38 | 2026-08-21 | 09:30:38 | 6C04SA000113 | Docket | 2026-08-21 | 09:30:38 | General | End Customer | 2026-08-21 | 2026-08-24 | 09:30:38 | No | No | 2026-04-11 | Dealer | Small Appliances | S.R ENTERPRISE | UTTAR PRADESH | 20260821000039 | PRIME 1600 | CIRCUIT | SPSAEEIW0391 | 2026-08-26 | DTDC-D1021647735 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 450 | 60433 | 46260 | DISPATCH FROM CWH | |||||||||||||
| 20260821000263 | YASH KITCHEN CENTRE | Avnish Kumar | Uttar Pradesh | Firozabad | 9627490072 | IND - MAGNETO - SMALLAPP | Induction Cooker | 240169600944 | FGSAICBU0015 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 11 | Yash Kitchen Center | 2026-08-21 | Jaroli Khurd, Hirangaon, Turdla, Firozabad, Uttar Pradesh, Pincode - 283203 | 283203 | 20260821000263 - Induction Cooker | 730 | Complain | Machine Dead | IW- Machine Dead. Need Urgent Visit. | Sathi Das | 11:16:33 | 2026-08-21 | 11:16:33 | 6C04SA000013 | Docket | 2026-08-23 | 21:14:54 | General | End Customer | 2026-08-21 | 2026-08-24 | 11:16:33 | No | No | 2025-06-01 | Dealer | Small Appliances | YASH KITCHEN CENTRE | UTTAR PRADESH | 20260821000263 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-26 | DTDC-K1001423311 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 700 | 60401 | 46259 | DISPATCH FROM CWH | 8126767260 | 2026-08-21 18:00:02 | 57.97 | 57.97 | 51.25 | ||||||||
| 20260821000275 | EUROTECH | Anupam Bhattachrya | West Bengal | Kolkata | 6291176584 | CTP - PLUTO 3B - SMALLAPP | Cooktop | FGCT01SA0008 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | EUROTECH | 2026-08-21 | 58/11 P Majumdar Road , Kolkata, West Bengal, 700078 | 700078 | 20260821000275 - Cooktop | 365 | Complain | Leakeage issue | iw complain / flame Issue /Black spot issue | Purbasha Das | 11:20:34 | 2026-08-21 | 11:20:34 | 6C04SA000016 | Docket | 2026-08-21 | 11:20:34 | General | End Customer | 2026-08-21 | 2026-08-24 | 11:20:34 | No | No | 2025-09-07 | Online (Flipkart) | Small Appliances | EUROTECH | WEST BENGAL | 20260821000275 | SLEEK/VETRO/PLUTO/FABIO ECO / BENITO XL / NEEDLE | BURNER 79MM | SPCTMEOW0111 | 2026-08-31 | DTDC-K1001423378 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 1 | 165 | 60590 | 46265 | DISPATCH FROM CWH | 7044957074 | |||||||||||||
| 20260821000331 | Suvidha Electronics | Piyush pandiya | Madhya Pradesh | Ujjain | 7024379782 | CTP-FABIO 3B-Retail | Cooktop | 197024379782 | FGCT01RT0013 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 11 | Suvidha Electronics | 2026-08-21 | 127, Sanjana Park , Baraha Nagar, Dist-Ujjain , madhya Pradesh , Pin -456771 | 456771 | 20260821000331 - Cooktop | 730 | Complain | flame issue | IW// | Ballal Krishna Rao | 11:51:13 | 2026-08-21 | 11:51:13 | 6C04SA000254 | Docket | 2026-08-27 | 10:04:24 | General | End Customer | 2026-08-21 | 2026-08-24 | 11:51:13 | No | No | 2024-11-05 | test | Small Appliances | 9406885982 | Several Times Call but customer not responding | 2026-08-27 10:04:24 | 122.97 | 122.97 | 2024-11-05 | CUSTOMER_NOT_RESPONDING | 66.930000000000007 | |||||||||||||||||||||||
| 20260821000339 | Raju kumar paswan | Pramod Kumar | Jharkhand | Namkum | 6205787993 | CTP- Scarlet Deluxe Auto 4B-SMALLAPP | Cooktop | FGCT4BBL0029 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 11 | Raju kumar paswan | 2026-08-21 | Devi Nagar Road No-1 /D Don Boscoo Singh Mode, Ranchi, Jharkand, Pin-834003 | 834003 | 20260821000339 - Cooktop | 730 | Complain | flame issue | IW - Complaint, No Flame Problem, Docket booked by Subham From Imprial World Home(8051224175) | Subrata Kumar Das | 11:56:39 | 2026-08-21 | 11:56:39 | 6C04SA000128 | Docket | 2026-08-22 | 18:04:59 | General | End Customer | 2026-08-21 | 2026-08-24 | 11:56:39 | No | No | 2026-05-09 | Dealer | Small Appliances | RAJU KR.PASWAN | JHarkhand | 20260821000339 | IGNITO EXCEL / INFERNO EXCEL / FLASHY DLX | KNOB (GREY) | SPCTMEOW0039 | 2026-08-27 | DTDC-D1021647768 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 4 | 4 | 25 | 60415 | 46260 | DISPATCH FROM CWH | 30.14 | 30.14 | ||||||||||||
| 20260821000507 | Babita Electrical Service | Raju Yadav | Jharkhand | Bermo | 9939181042 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260194450865 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Babita Electrical Service | 2026-08-21 | Harda, Chandrapura, Bokaro, Jharkhand, Pin - 828403 | 828403 | 20260821000507 - Infrared Cooker | 730 | Complain | Machine Dead | IW- Machine Dead. Booked By Vinod From Electro Vision - 9934194676 | Sathi Das | 13:10:12 | 2026-08-21 | 13:10:12 | 6C04SA000007 | Docket | 2026-08-21 | 13:10:12 | General | End Customer | 2026-08-21 | 2026-08-24 | 13:10:12 | No | No | 2026-04-10 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260821000507 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 350 | 60491 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260821000534 | CUSTOMER SERVICE POINT | Abdul Basit Barbhuiya | Assam | Katigora | 9435057409 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 250684502689 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 11 | CUSTOMER SERVICE POINT | 2026-08-21 | TRK Road, Chourangi, Uttar Badarpur, Katirail, Cachar, Assam - 788804 | 788804 | 20260821000534 - Induction Cooker | 365 | Complain | Machine Dead | Somen Ghosh | 13:22:29 | 2026-08-21 | 13:22:29 | 6C04SA000152 | Docket | 2026-08-22 | 16:21:37 | General | End Customer | 2026-08-21 | 2026-08-24 | 13:22:29 | No | No | 2026-03-25 | Dealer | Small Appliances | CUSTOMER SERVICE POINT | NORTH EAST | 20260821000534 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-22 | DTDC-K1001423263 | TOTAL DISPATCH DEC-2025 | 46255 | 46255 | AUG | 1 | 1 | 700 | 60288 | 46255 | DISPATCH FROM CWH | 2026-08-22 16:21:37 | |||||||||||||
| 20260821000600 | Ping Service | Anubhav | New Delhi | South Delhi | 7906443759 | MXG-MILANO EXCEL 750 - SMALLAPP | Mixer Grinder | FGMXG588SA0023 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 11 | Ping Service | 2026-08-21 | M 14A, Upper Ground Floor, Near Kapoor Halwai, Malviya Nagar, New Delhi110017 | 110017 | 20260821000600 - Mixer Grinder | 730 | Complain | Cuppler issue, Jar Problem | IW , Complaint , Cuppler issue and Jar issue . | Sayani Banerjee | 14:03:01 | 2026-08-21 | 14:03:01 | 6C04SA000057 | Docket | 2026-08-25 | 14:24:14 | General | End Customer | 2026-08-21 | 2026-08-24 | 14:03:01 | No | No | 2025-09-15 | Dealer | Small Appliances | 2026-08-25 14:24:14 | |||||||||||||||||||||||||||||||
| 20260821000634 | M/S Euro Services | Prasant Tripathi | Uttar Pradesh | Mehdawal ** | 9555678839 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | M/S Euro Services | 2026-08-21 | Delaouli, Mehdawal, Sant Kabir Nagar, Uttar Pradesh, Pincode - 272271 | 272271 | 20260821000634 - Infrared Cooker | 730 | Complain | Others | IN Warranty | Complaint | Automatic Shut Down Issue | | Soma Tapader | 14:23:05 | 2026-08-21 | 14:23:05 | 6C04SA000241 | Docket | 2026-08-21 | 14:23:05 | General | End Customer | 2026-08-21 | 2026-08-24 | 14:23:05 | No | No | 2026-01-19 | Dealer | Small Appliances | M/S EURO SERVICE | UTTAR PRADESH | 20260821000634 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-28 | DTDC-D1021647781 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 540 | 60507 | 46262 | DISPATCH FROM CWH | ||||||||||||||
| 20260821000639 | S S Enterprises | Md Ashlam | Uttar Pradesh | Kanpur | 6386334008 | MXG - OMEGA DLX 500 - SMALLAPP | Mixer Grinder | FGSAMG500016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | S S enterprises | 2026-08-21 | 148, Chandari, Sujadganj, Kanpur, Kanpur Nagar, Uttar Pradesh, Pincode - 208013 | 208013 | 20260821000639 - Mixer Grinder | 730 | Complain | Others, Jar Problem | IN Warranty | Complaint | 1 Jar Blade Stuck | Request Booked By Adish Hussain From New IBN Electronics - 9580508184 | Rohit Shaw | 14:26:55 | 2026-08-21 | 14:26:55 | 6C04SA000253 | Docket | 2026-08-21 | 14:26:55 | General | End Customer | 2026-08-21 | 2026-08-24 | 14:26:55 | No | No | 2026-03-12 | Dealer | Small Appliances | 9580508184 | |||||||||||||||||||||||||||||||
| 20260821000640 | Himanshu Air Conditioner | Sudhir Kumar | Bihar | Chainpur | 8340234055 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Himanshu Air Conditioner | 2026-08-21 | Vill -Madurana, Hatta, Chainpur, Kaimur (Bhabua), Bihar, Pincode - 821106 | 821106 | 20260821000640 - Infrared Cooker | 730 | Complain | Glass Broken, Others | IW - Complaint, Glass Damage & Switch Problem. | Subrata Kumar Das | 14:26:59 | 2026-08-21 | 14:26:59 | 6C04SA000005 | Docket | 2026-08-21 | 14:26:59 | General | End Customer | 2026-08-21 | 2026-08-24 | 14:26:59 | No | No | 2025-06-29 | Dealer | Small Appliances | Himanshu Airconditioner | Bihar | 20260821000640 | PLUTO DLX/DLX PLUS / SOLAR | EXHAUST FAN | SPCHEEIW0242 | 2026-08-26 | DTDC-D1021647744 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 98 | 60425 | 46260 | DISPATCH FROM CWH | ||||||||||||||
| 20260821000674 | M/S Euro Services | Vivek Kumar | Uttar Pradesh | Bansgaon | 7398377805 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294451023 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | M/S Euro Services | 2026-08-21 | Ram Jayantipur,P/O Kauriram,Dist-Gorakhpur,Uttar Pradesh,Pin-273413 | 273413 | 20260821000674 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain / Ganga Electric & Electronics -Shatrughan Yadav-7398377805 | Devalina Dey Roy | 14:57:22 | 2026-08-21 | 14:57:22 | 6C04SA000241 | Docket | 2026-08-21 | 14:57:22 | General | End Customer | 2026-08-21 | 2026-08-24 | 14:57:22 | No | No | 2026-05-18 | Dealer | Small Appliances | M/S EURO SERVICE | UTTAR PRADESH | 20260821000674 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647742 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60429 | 46260 | DISPATCH FROM CWH | 7376757753 | ||||||||||||
| 20260821000676 | Vishwakarma Services | Sanoj Yadav | Uttar Pradesh | Ghazipur | 7068306462 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Vishwakarma Services_Fr_Small | 2026-08-21 | Vill-Chunkya, Ghazipur, Uttar Pradesh 233001 | 233001 | 20260821000676 - Infrared Cooker | 730 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 15:00:55 | 2026-08-21 | 15:00:55 | 6C04SA000339 | Docket | 2026-08-24 | 16:22:48 | General | Dealer | 2026-08-21 | 2026-08-24 | 15:00:55 | No | No | 2025-04-15 | Dealer | Small Appliances | VISHWAKARMA SERVICES | UTTAR PRADESH | 20260821000676 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | 2026-08-29 | DTDC-K1001423355 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 350 | 60514 | 46262 | DISPATCH FROM CWH | 2026-08-21 16:12:59 | 0.1 | ||||||||||||
| 20260821000689 | RA Sons | Sarita Devi | Jharkhand | Jainagar | 7479596938 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462946303 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | RA Sons | 2026-08-21 | Vill- Alagdiha, Po- Maskedih, Ps- Chalkusa, Koderma, Jharkhand, Pin - 825109 | 825109 | 20260821000689 - Infrared Cooker | 730 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ Docket Booked By Aliya Jewelers & Pawan Bartan _ Rajesh Soni ( 7979840029 ) | Priyanka Dey | 15:10:54 | 2026-08-21 | 15:10:54 | 6C04SA000291 | Docket | 2026-08-21 | 15:10:54 | General | End Customer | 2026-08-21 | 2026-08-24 | 15:10:54 | No | No | 2024-11-15 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260821000689 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-26 | DTDC-D1021647723 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 98 | 60414 | 46260 | DISPATCH FROM CWH | |||||||||||||
| 20260821000691 | Mahadev Service | Amit | Uttarakhand | Rishikesh ** | 9808600974 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241194402909 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 11 | Mahadev Services | 2026-08-21 | Vill -Chiddarwala, Dehradun, Uttarakhand, Pincode - 249204 | 249204 | 20260821000691 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Repeat Issue // Complain // Machine Dead // Booked By Shubham Bharti (WhatsApp) | Laxmi Baidya | 15:11:15 | 2026-08-21 | 15:11:15 | 6C2045BA0032 | Docket | 2026-08-21 | 19:33:23 | General | End Customer | 2026-08-21 | 2026-08-24 | 15:11:15 | No | No | 2026-06-01 | Dealer | Small Appliances | 4.37 | 4.37 | |||||||||||||||||||||||||||||
| 20260821000758 | Urban Air Conditioner | Md Anwer | Bihar | Pothia | 9570909157 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488703069 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Urban Air Conditioner | 2026-08-21 | Village - Pothia Basti, PO - Taiyabpur, PS - Pothia, Kishanganj, Bihar, Pincode - 855117 | 855117 | 20260821000758 - Induction Cooker | 365 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue | Priyanka Dey | 16:06:59 | 2026-08-21 | 16:06:59 | 6C04SA000150 | Docket | 2026-08-21 | 16:06:59 | General | End Customer | 2026-08-21 | 2026-08-24 | 16:06:59 | No | No | 2026-05-18 | Dealer | Small Appliances | URBAN AIR CONDITIONER | Bihar | 20260821000758 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-31 | DTDC-K1001423377 | TOTAL DISPATCH DEC-2025 | 46260 | 46265 | AUG | 1 | 1 | 450 | 60601 | 46265 | DISPATCH FROM CWH | |||||||||||||
| 20260821000761 | Digital service | Satish Kumar Singh | Jharkhand | Hussainabad | 9572561713 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462949827 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Digital service | 2026-08-21 | Village Post Dangwar, P.S. - Hussainawad, Dist - Palamu, Jharkhand, Pincode - 822116 | 822116 | 20260821000761 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 16:09:13 | 2026-08-21 | 16:09:13 | 6C04SA000037 | Docket | 2026-08-21 | 16:09:13 | General | End Customer | 2026-08-21 | 2026-08-24 | 16:09:13 | No | No | 2024-11-28 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260821000761 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | 2026-08-28 | DTDC-D1021647783 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 350 | 60492 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260821000769 | Babita Electrical Service | Puran Ravani | Jharkhand | Baghmara-Cum-Katras | 7779992402 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Babita Electrical Service | 2026-08-21 | Vill-Tiro, Bokaro, Jharkhand 829301 | 829301 | 20260821000769 - Infrared Cooker | 730 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 16:14:46 | 2026-08-21 | 16:14:46 | 6C04SA000007 | Docket | 2026-08-21 | 16:14:46 | General | Dealer | 2026-08-21 | 2026-08-24 | 16:14:46 | No | No | 2025-08-15 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260821000769 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 350 | 60491 | 46262 | DISPATCH FROM CWH | ||||||||||||||
| 20260821000875 | New Khokar Electric And Service Center | Mehban Singh | Madhya Pradesh | Garoth | 7049536676 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | New Khokar Electric And Service Center | 2026-08-21 | Near State Bank, Garoth, Mandsaur, Madhya Pradesh. 458880 | 458880 | 20260821000875 - Infrared Cooker | 730 | Complain | Machine Dead, Others | IW// body current problem, booking by Kapil, Shakti Enterprises, 8269345830 | Ballal Krishna Rao | 17:50:13 | 2026-08-21 | 17:50:13 | 6C04SA000275 | Docket | 2026-08-21 | 17:50:13 | General | Dealer | 2026-08-21 | 2026-08-24 | 17:50:13 | No | No | 2026-03-01 | Dealer | Small Appliances | New Khokar Electric And Service Center | M.P | 20260821000875 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-26 | DTDC-D1021647731 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 540 | 60399 | 46259 | DISPATCH FROM CWH | ||||||||||||||
| 20260821000905 | Dutta Electric Service | Kakoli Debnath | West Bengal | Nabadwip | 8343914060 | MXG - OMEGA DLX 500 - SMALLAPP | Mixer Grinder | 250678533012 | FGSAMG500016 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 11 | Dutta Electric Service | 2026-08-21 | Majdia School Math, Debnath Telecom,Nadia,West Bengal,741301 | 741301 | 20260821000905 - Mixer Grinder | 730 | Complain | Others | IW - Complain // noise Issue // Booked By Sudipto Biswas (8348947116) From MS krisno | Sourabh Biswas | 18:02:40 | 2026-08-21 | 18:02:40 | 6C04SA000335 | Docket | 2026-08-21 | 18:36:00 | General | End Customer | 2026-08-21 | 2026-08-24 | 18:02:40 | No | No | 2025-11-19 | Dealer | Small Appliances | DUTTA ELECTRIC SERVICE | WEST BENGAL | 20260821000905 | OMEGA 500 | MOTOR (PUSH TYPE) | SPSAMOIW0037 | 2026-08-26 | DTDC-K1001423298 | TOTAL DISPATCH DEC-2025 | 46258 | 46258 | AUG | 1 | 1 | 727 | 60353 | 46258 | DISPATCH FROM CWH | 2026-08-21 18:36:00 | ||||||||||||
| 20260821000174 | YASH KITCHEN CENTRE | Brijendra Kumar Tiwari | Uttar Pradesh | Agra | 9411204508 | EKT-EVA SS 1.5L-SMALLAPP | Electric Kettle | FGSAEK0L0005 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 11 | Yash Kitchen Center | 2026-08-21 | House No - E92, Trans Yamuna Colony, Phase - 2, Near Brigade Public School, Agra, Uttar Pradesh 282006 | 282006 | 20260821000174 - Electric Kettle | 730 | Complain | Heating Issue | IW __ Complaint _ Heating Issue _ | Priyanka Dey | 10:38:08 | 2026-08-21 | 10:38:08 | 6C04SA000013 | Docket | 2026-08-21 | 17:59:31 | General | End Customer | 2026-08-21 | 2026-08-24 | 10:38:08 | No | No | 2026-03-31 | Dealer | Small Appliances | 6397660267 | 2026-08-21 17:59:31 | ||||||||||||||||||||||||||||||
| 20260821000572 | Biswajit Ghosh | Aftab Alam | West Bengal | Rajarhat | 9704507174 | INF - SONIC - SMALLAPP | Infrared Cooker | FGSAICBU0020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 11 | Biswajit Ghosh | 2026-08-21 | Shapoorji Sukhobristi Complex, Block -M 77, Flat No -1302, Action Area-3, New Town, Kolkata, West Bengal, Pin - 700135 | 700135 | 20260821000572 - Infrared Cooker | 730 | Complain | Glass Broken | IW _ Complaint _ Glass Broken Issue | Priyanka Dey | 13:45:41 | 2026-08-21 | 13:45:41 | 6C04SA000326 | Docket | 2026-08-21 | 13:45:41 | General | End Customer | 2026-08-21 | 2026-08-24 | 13:45:41 | No | No | 2024-12-11 | Online (Flipkart) | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260821000572 | SONIC | TOP GLASS WITH FRAME | SPSAMEOW1282 | 2026-08-27 | DTDC-D1021647770 | TOTAL DISPATCH DEC-2025 | 46258 | 46258 | AUG | 1 | 1 | #N/A | 60352 | 46258 | DISPATCH FROM CWH | 8886567849 | |||||||||||||
| 20260821000774 | Guddu Electric | Rabindra Singh | Bihar | East Champaran | 8797058835 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 221062933254 | FGSAICBU0014 | OUT_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 11 | Guddu Electric | 2026-08-21 | Word No 2 , KR . Mathiya , Bhatwaliya , Champaran , Bihar, Pin-845417 | 845417 | 20260821000774 - Infrared Cooker | 365 | Complain | Others | ow- complaint/ body current issue | Soma Tapader | 16:20:18 | 2026-08-21 | 16:20:18 | 6C04SA000259 | Docket | 2026-08-31 | 19:34:23 | General | End Customer | 2026-08-21 | 2026-08-24 | 16:20:18 | No | No | 2022-12-24 | test | Small Appliances | GUDDU ELECTRIC | Bihar | 20260821000774 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-28 | DTDC-K1001423331 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 540 | 60503 | 46262 | DISPATCH FROM CWH | 9006855835 | Customer not Agree For The Pay The CHarges | 350 | 350 | 350 | CUSTOMER_REFUSE_TO_CHARGES | |||||||
| 20260822000006 | Digital service | Deepa Bharti | Jharkhand | Manika | 6200870950 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260394451154 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Digital service | 2026-08-22 | Pipra Kala,Tumbagara, Satbarwa, Palamu, Jharkhand, Pincode - 822126 | 822126 | 20260822000006 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 09:13:43 | 2026-08-22 | 09:13:43 | 6C04SA000037 | Docket | 2026-08-22 | 09:13:43 | General | End Customer | 2026-08-22 | 2026-08-25 | 09:13:43 | No | No | 2026-04-08 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260822000006 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-26 | DTDC-D1021647712 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 350 | 60411 | 46260 | DISPATCH FROM CWH | 9939938023 | ||||||||||||
| 20260822000059 | Biswajit Ghosh | Ramkrishna Mahapatra | West Bengal | Rajarhat | 9831212613 | IND-PRIME 1600 - SMALL APP | Induction Cooker | 240384301361 | FGSAICBU0021 | OUT_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 10 | Biswajit Ghosh | 2026-08-22 | Flat 9/3A Srijan Haritage Enclave.Rajarhat Main Road. Kolkata, North 24 Parganas, West Bengal, Pincode-700136 | 700136 | 20260822000059 - Induction Cooker | 365 | Complain | Others | IN Warranty | Complaint | Switch issue & Broken Switch | | Rohit Shaw | 09:48:42 | 2026-08-22 | 09:48:42 | 6C04SA000326 | Docket | 2026-08-31 | 13:37:16 | General | End Customer | 2026-08-22 | 2026-08-25 | 09:48:42 | No | No | 2025-06-22 | Dealer | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260822000059 | PRIME 1600 | CIRCUIT | SPSAEEIW0391 | 2026-08-27 | DTDC-D1021647770 | TOTAL DISPATCH DEC-2025 | 46258 | 46258 | AUG | 1 | 1 | 450 | 60368 | 46258 | DISPATCH FROM CWH | part not available stock | 350 | 350 | 350 | OTHER_REASON | ||||||||
| 20260822000177 | Babita Electrical Service | Mahesh Kumar Singh | Jharkhand | Baghmara-Cum-Katras | 9334668733 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Babita Electrical Service | 2026-08-22 | Tetariyadih, Jainamore, Near Sanfort School, Bokaro, Dhanbad, Jharkhand 829301 | 829301 | 20260822000177 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken Issue | Sayani Banerjee | 11:06:40 | 2026-08-22 | 11:06:40 | 6C04SA000007 | Docket | 2026-08-22 | 11:06:40 | General | End Customer | 2026-08-22 | 2026-08-25 | 11:06:40 | No | No | 2025-05-01 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260822000177 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647743 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60410 | 46260 | DISPATCH FROM CWH | 7654972828 | |||||||||||||
| 20260822000229 | New Khokar Electric And Service Center | Bablu Mansuri | Madhya Pradesh | Mandsaur | 9009170862 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162927178 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | New Khokar Electric And Service Center | 2026-08-22 | Viil Dorana , Near Masjid , Mandsaur , Madhya Pradesh 458001 | 458001 | 20260822000229 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // POS-Cool Care Centre - Dharmendar Singh -(9926716370) | Piyali Dasgupta | 11:39:58 | 2026-08-22 | 11:39:58 | 6C04SA000275 | Docket | 2026-08-22 | 11:39:58 | General | End Customer | 2026-08-22 | 2026-08-25 | 11:39:58 | No | No | 2026-03-10 | Dealer | Small Appliances | New Khokar Electric And Service Center | M.P | 20260822000229 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-26 | DTDC-D1021647731 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 540 | 60399 | 46259 | DISPATCH FROM CWH | |||||||||||||
| 20260822000254 | Pawan Electronics Sales & service | Rishab Bhimani | Uttar Pradesh | Azamgarh | 9674568984 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260994401224 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 10 | Pawan Electronics Sales & service | 2026-08-22 | Chitwan Sport,Matbarganj,Dist-Azamgarh,Uttar Pradesh,Pin-276001 | 276001 | 20260822000254 - Infrared Cooker | 730 | Complain | Glass Broken | iw- complaint/ call booked by- Usha Enterprise/ Rahul/ 8004223733 | Soma Tapader | 11:51:24 | 2026-08-22 | 11:51:24 | 6C04SA000240 | Docket | 2026-08-23 | 19:51:28 | General | End Customer | 2026-08-22 | 2026-08-25 | 11:51:24 | No | No | 2025-05-10 | Dealer | Small Appliances | PAWAN ELECTRONICS SALES AND SERVICE | UTTAR PRADESH | 20260822000254 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647730 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60432 | 46260 | DISPATCH FROM CWH | . | 2026-08-23 19:51:28 | |||||||||||
| 20260822000266 | Digital service | Rakesh Thakur | Jharkhand | Hussainabad | 6200919113 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Digital service | 2026-08-22 | Po - Sabano Tolatari, Near Sandhayak Bhaban, Hussainabad, Palamau, Jharkhand 822116 | 822116 | 20260822000266 - Infrared Cooker | 730 | Complain | Display Problem, Others | IW , Complaint . display Problem and body Current , | Sayani Banerjee | 11:57:28 | 2026-08-22 | 11:57:28 | 6C04SA000037 | Docket | 2026-08-22 | 11:57:28 | General | End Customer | 2026-08-22 | 2026-08-25 | 11:57:28 | No | No | 2025-06-04 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260822000266 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-28 | DTDC-D1021647783 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 540 | 60492 | 46262 | DISPATCH FROM CWH | 7549419113 | |||||||||||||
| 20260822000307 | Babita Service Center Small App | Bapan Das | Assam | Tinsukia | 9954042970 | OTG-ZEPHIRE - 30L-SMALLAPP | Oven Toaster Grill | 211226603472 | FGSAOT300002 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Babita Service Center Small App | 2026-08-22 | Naupukuri, Near- Maszid Patty, Tinsukia, Assam, Pin -786125 | 786125 | 20260822000307 - Oven Toaster Grill | 730 | Complain | No Heating | iw- complaint/ | Soma Tapader | 12:24:38 | 2026-08-22 | 12:24:38 | 6C04SA000318 | Docket | 2026-08-22 | 12:24:38 | General | End Customer | 2026-08-22 | 2026-08-25 | 12:24:38 | No | No | 2023-03-26 | Dealer | Small Appliances | 350 | 350 | 350 | ||||||||||||||||||||||||||||
| 20260822000337 | HALDER COOLING | Tanay Mondal | West Bengal | Bishnupur - I | 7439105057 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702843 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 10 | HALDER COOLING | 2026-08-22 | Vill - Goyalbati, p.o - Bhatheria, Falta, South 24 Parganas, West Bengal, 743503 | 743503 | 20260822000337 - Induction Cooker | 365 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Docket Booked By , Adhikary Service Center - Animesh Raj (9836630847) | Sayani Banerjee | 12:38:15 | 2026-08-22 | 12:38:15 | 6C04SA000165 | Docket | 2026-08-24 | 11:04:39 | General | End Customer | 2026-08-22 | 2026-08-25 | 12:38:15 | No | No | 2026-06-15 | Dealer | Small Appliances | HALDER COOLING | WEST BENGAL | 20260822000337 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-31 | DTDC-D1021647802 | TOTAL DISPATCH DEC-2025 | 46258 | 46265 | AUG | 1 | 1 | 450 | 60591 | 46265 | DISPATCH FROM CWH | 2026-08-24 11:04:39 | ||||||||||||
| 20260822000346 | Souvik Mondal | Salim Mondal | West Bengal | Baduria | 9064569526 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | FGAC01SA0001 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 10 | S & M Enterprise | 2026-08-22 | Ramchandrapur, Baduria, North 24 Parganas, West Bengal, Pin-743247 | 743247 | 20260822000346 - Air Cooler | 365 | Complain | fan blade broken, Pump not working | IW - Complaint, Docket booked by Sabbir Bosen Mondal From Shareen Furnuture(9732646413) | Subrata Kumar Das | 12:41:50 | 2026-08-22 | 12:41:50 | 9933778859 | Docket | 2026-08-22 | 13:56:01 | General | End Customer | 2026-08-22 | 2026-08-25 | 12:41:50 | No | No | 2026-03-02 | Dealer | Small Appliances | M/S S&M ENTERPRISE | WEST BENGAL | 20260822000346 | AMAYA 110L / FROSTY 70L | FAN | SPACMEOW0002 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 0 | 292 | NOT AVAILABLE | 2026-08-22 13:56:01 | |||||||||||||||||
| 20260822000347 | Maintenance Point | Khugsal Guruji | Uttarakhand | Lansdowne | 9410782353 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 260584503991 | FGSAIC200001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 10 | Maintenance Point_(Fr_North) | 2026-08-22 | satpuli Pincode, 246172 | 246172 | 20260822000347 - Induction Cooker | 365 | Complain | Machine Dead | IW- Complain || Not working || Customer's product lying at dealer's house Satpuli....Dealer Name- Vikash Redio pH no. 9720392239|| DOP Need to be check) | Sharmistha Banerjee | 12:42:25 | 2026-08-22 | 12:42:25 | 6CAC00004206 | Docket | 2026-08-22 | 12:46:45 | General | End Customer | 2026-08-22 | 2026-08-25 | 12:42:25 | No | No | 2026-06-01 | Dealer | Small Appliances | MAINTAINCE POINT | UTTAR PRADESH | 20260822000347 | TEMPO 2000 | TOP GLASS WITH FRAME | SPSAMEOW1270 | 2026-08-26 | DTDC-D1021647715 | TOTAL DISPATCH DEC-2025 | 46259 | 46259 | AUG | 1 | 1 | 640 | 60398 | 46259 | DISPATCH FROM CWH | 7.0000000000000007E-2 | 7.0000000000000007E-2 | 2026-06-01 | ||||||||||
| 20260822000426 | Digital service | Niranjan Shaw | Jharkhand | Hussainabad | 6207219482 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945060 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Digital service | 2026-08-22 | Village & Post - Dangwar, PS - Hussainabad, Dis - Palamu, State - Jharkhand, Pin - 822116 | 822116 | 20260822000426 - Infrared Cooker | 730 | Complain | Machine Dead | IW- Machine Dead. Repeat Issue. Need Senior Technician. | Sathi Das | 13:24:00 | 2026-08-22 | 13:24:00 | 6C04SA000037 | Docket | 2026-08-22 | 13:24:00 | General | End Customer | 2026-08-22 | 2026-08-25 | 13:24:00 | No | No | 2024-12-24 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260822000426 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-26 | DTDC-D1021647712 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 350 | 60411 | 46260 | DISPATCH FROM CWH | 9934286471 | ||||||||||||
| 20260822000475 | Babita Electrical Service | Souvik Chatterjee | Jharkhand | Baghmara-Cum-Katras | 8809186877 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Babita Electrical Service | 2026-08-22 | Vill -Solanpur, Po- Katrasgarh, Dhanbad, Jharkhand, Pincode - 828113 | 828113 | 20260822000475 - Cooktop | 730 | Complain | Others | IN Warranty | Complaint | Knob Hitting Issue | | Rohit Shaw | 13:51:35 | 2026-08-22 | 13:51:35 | 6C04SA000007 | Docket | 2026-08-22 | 13:51:35 | General | End Customer | 2026-08-22 | 2026-08-25 | 13:51:35 | No | No | 2026-07-12 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260822000475 | IGNITO XL / WELLA(NEW)/VETRO/FABIO ECO | REGULATOR (THREAD) | SPCTMEOW0054 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 2 | 0 | 121 | NOT AVAILABLE | 7835381857 | |||||||||||||||||
| 20260822000476 | S S Enterprises | Alkusa | Uttar Pradesh | Unnao | 6388791017 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 221254161359 | FGSAMG500006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | S S enterprises | 2026-08-22 | Chota Chwraha, Unnao, Uttar Pradesh, Pin- 209801 | 209801 | 20260822000476 - Mixer Grinder | 730 | Complain | Machine Dead | IW- Machine Dead. Booked By Kajal From Usha From New Krishna Electronic - 9369265044 | Sathi Das | 13:52:29 | 2026-08-22 | 13:52:29 | 6C04SA000253 | Docket | 2026-08-22 | 13:52:29 | General | End Customer | 2026-08-22 | 2026-08-25 | 13:52:29 | No | No | 2025-10-09 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260822000484 | M.s. Enterprises | Sanjay Kumar Sahu | Chattisgarh | Sanjaribalod | 7470300907 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | M.S. ENTERPRISES | 2026-08-22 | Wd no 4, Eklavya Nagar, Near Water Tank, Balod, Dalli Rajhara, Chhattisgarh 491228 | 491228 | 20260822000484 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken Issue . | Sayani Banerjee | 13:59:10 | 2026-08-22 | 13:59:10 | 6C04SA000321 | Docket | 2026-08-22 | 13:59:10 | General | End Customer | 2026-08-22 | 2026-08-25 | 13:59:10 | No | No | 2025-09-30 | Dealer | Small Appliances | M.S ENTERPRISE | CHATISGARH | 20260822000484 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647717 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60428 | 46260 | DISPATCH FROM CWH | ||||||||||||||
| 20260822000552 | Babita Electrical Service | Jaideb Modi | Jharkhand | Nirsa-Cum-Chirkunda | 9631443634 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250794411802 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 10 | Babita Electrical Service | 2026-08-22 | Near Hanuman Mandir, Madhuban, Tilaibani, Lodna, Dhanbad, Jharkhand, 828131 | 828131 | 20260822000552 - Infrared Cooker | 730 | Complain | Glass Broken | iw- complaint | Soma Tapader | 14:49:22 | 2026-08-22 | 14:49:22 | 6C04SA000007 | Docket | 2026-08-22 | 14:49:22 | General | End Customer | 2026-08-22 | 2026-08-25 | 14:49:22 | No | No | 2025-12-01 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260822000552 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647743 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60410 | 46260 | DISPATCH FROM CWH | 7631443634 | ||||||||||||
| 20260822000588 | CUSTOMER SERVICE POINT | Ubaid Ahmed | Assam | Silchar | 7035077359 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 10 | CUSTOMER SERVICE POINT | 2026-08-22 | Balighat Arunachal, Silchar, Cachar Assam-788025 | 788025 | 20260822000588 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue Docket Booked By , Agartala Small Sales - Surajit (7005668335) | Sayani Banerjee | 15:22:26 | 2026-08-22 | 15:22:26 | 6C04SA000152 | Docket | 2026-08-24 | 11:14:40 | General | End Customer | 2026-08-22 | 2026-08-25 | 15:22:26 | No | No | 2026-07-24 | Dealer | Small Appliances | CUSTOMER SERVICE POINT | NORTH EAST | 20260822000588 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-26 | DTDC-K1001423300 | TOTAL DISPATCH DEC-2025 | 46260 | 46260 | AUG | 1 | 1 | 350 | 60452 | 46260 | DISPATCH FROM CWH | 9181785122 | . | 2026-08-24 11:14:40 |