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Summary — Count by Service Incharge / State (TAT age buckets)

Service Incharge State ≤3 Days 4-6 Days 7-10 Days 11-30 Days >30 Days Grand Total
Unassigned Uttar Pradesh 238 41 28 20 6 333
Unassigned JHarkhand  108 66 67 56 2 299
Unassigned WEST BENGAL 36 28 31 43 0 138
Unassigned UTTAR PRADESH 0 10 20 32 20 82
Unassigned Bihar 5 4 15 20 0 44
Unassigned ODISSA 11 5 2 8 0 26
Unassigned NORTH EAST 1 0 13 9 0 23
Unassigned M.P 0 4 4 11 0 19
Unassigned CHATISGARH 1 4 4 1 0 10
Unassigned MAHARASTHA 0 3 0 3 3 9

Detail — Docket + Spare Dispatch Status Data (all columns)

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678 matching docket(s) · 72 column(s) · showing 50 per page.

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Docket No Assigned To Customer Name Customer State Customer City Phone Product Name Parent Product Names Serial No SKU Warranty Status Current Stage Current Docket Status SLA Status Docket Age (Day) ASC Name Created Date Customer Address Customer Pin Code Docket Title Warranty Days Call Type Nature of complain Docket Creation Remarks Created By Created Time Docket Start Date Docket Start Time Emp Code Disposed Folder Ticket Last Assigned Date Ticket Last Assigned Time Docket Type Customer Type Ticket Create Date Ticket Due Date Ticket Due Time Interested for Agreement Happy Code DOP Point of Sell Product Type Order Number Incharge Name Franchise Name State (Spares) Docket No (Spares) Model Name Spares Description Sage Code Despatch Date Courier Name Source Sheet Additional Phone Service Charge Final Service Charge After Discount Invoice Total ORDER DATE REVISED ORDER DATE Month P.O. Qty P.I.Qty D.P REMARKS Docket Disposition Remarks Current Sub Stage Date of Installation Last Assign to technician Customer TAT Service Base TAT P.I.NO./CHECK LIST NO. P.I. Date
20260831001084 Jk Service Subham Kumar Bihar Benipatti 7368054691 MXG-MILANO 750-SMALLAPP Mixer Grinder FGSAMG750009 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 J K Service 2026-08-31 Madhubani Road, Benipatti Gaon, Ward No .2, Near- Middle School, Bihar, Pin- 847223 847223 20260831001084 - Mixer Grinder 730 Complain Machine Dead IW / Complaint / Guddi Bhagat 17:55:00 2026-08-31 17:55:00 6C04SA000325 Docket 2026-08-31 17:55:00 General End Customer 2026-08-31 2026-09-03 17:55:00 No No 2025-09-09 Dealer Small Appliances
20260831001086 RA Sons Md. Mumtaaz Ansai Jharkhand Jharkhand 6207580623 INF-SOLAR-SMALLAPP Infrared Cooker 250294407874 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 RA Sons 2026-08-31 Village - Kodwe Mungwata , Hazaribag , Jharkhand , Pincode - 825311 825311 20260831001086 - Infrared Cooker 730 Complain Machine Dead IW - Machine Dead. Sathi Das 17:56:04 2026-08-31 17:56:04 6C04SA000291 Docket 2026-08-31 17:56:05 General End Customer 2026-08-31 2026-09-03 17:56:04 No No 2025-08-23 Dealer Small Appliances 8809853839
20260831001087 Smart Care Rajiv Ranjan Jharkhand Poreyahat 8709405914 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 198709405914 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 Smart Care 2026-08-31 Maharshi Mehi Nagar Gali No 2 , Godda Jharkhand, Pincode - 814133 814133 20260831001087 - Infrared Cooker 365 Complain Heating Issue Out Of Warranty | Complaint | Please Re-Confirm The Charges Before Visit | Rohit Shaw 17:56:21 2026-08-31 17:56:21 6C04SA000283 Docket 2026-08-31 17:56:21 General End Customer 2026-08-31 2026-09-03 17:56:21 No No 2023-02-18 Dealer Small Appliances 350 350 350
20260831001091 Vss Electric Mr Viswnath Soren Jharkhand Dumaria 7209421364 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 Vss Electric 2026-08-31 Bitramoad Near Transfarmar Mossabani Jharkhand 832104 832104 20260831001091 - Infrared Cooker 730 Complain Machine Dead Iw - Dead - M/S FAKURDEEN, 9204414153 Sanjoy Dolui 17:58:44 2026-08-31 17:58:44 6C04SA000001 Docket 2026-08-31 17:58:44 General End Customer 2026-08-31 2026-09-03 17:58:44 No No 2026-07-30 Dealer Small Appliances VSS ELECTRIC JHarkhand  20260831001091 PLUTO DLX PLUS SWITCH [TOUCH TYPE] SPSAPCIW0048 TOTAL DISPATCH DEC-2025 46266 46266 SEP 1 0 350 ETA NOT CONFIRM SUPPORT FROM REPAIR
20260831001092 BCC Service Centre Raj Kumar Bihar Imamganj 7209250185 INF-SOLAR-SMALLAPP Infrared Cooker 260194451746 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 BCC Service Centre 2026-08-31 Manjalibazar, Domari Gaya Bihar 824206 20260831001092 - Infrared Cooker 730 Complain Glass Broken IW-Complain-Check warrenty card-Glass broken Nishita Dey 17:59:30 2026-08-31 17:59:30 6C04SA000061 Docket 2026-08-31 17:59:30 General Dealer 2026-08-31 2026-09-03 17:59:30 No No 2026-03-02 Dealer Small Appliances
20260831000059 Keshri Service Small Subodh Kumar Bihar Masaurhi 9835477154 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462947853 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 Keshri Service 2026-08-31 At Masaurhi, Po- Daulatpur, Near Masaurhi Gandhi Maidan, Patna, Bihar, 804452 804452 20260831000059 - Infrared Cooker 730 Complain Machine Dead iw- complaint Soma Tapader 09:38:20 2026-08-31 09:38:20 6C04SA000324 Docket 2026-08-31 09:38:20 General End Customer 2026-08-31 2026-09-03 09:38:20 No No 2024-11-27 Dealer Small Appliances 8797236987
20260831000136 Aplipro Small App Pooja Bajaj West Bengal Faridpur Durgapur 9378435204 CTP- Wella Eco 4B-SMALLAPP Cooktop 198101909496 FGCT4BBL0026 OUT_WARRANTY CANCEL_REQUEST IN_PROGRESS within sla 1 Aplipro 2026-08-31 Benacity Near Durgapur Chamber Of Commerce ,Kamalpur Plot, Durgapur, Paschim Bardhaman,West Bengal, Pin-713213 713213 20260831000136 - Cooktop 730 Cleaning Service Cleaning Service OW - Service // Confirm Charges // URGENT // Piyali Dasgupta 10:22:47 2026-08-31 10:22:47 6C04SA000328 Docket 2026-08-31 16:27:33 General End Customer 2026-08-31 2026-09-03 10:22:47 No No 2023-04-12 Dealer Small Appliances 8101909496 350 350 350 Out of warranty Product Cleaning Service Not Possible. OBSOLETE/DISCONTINUED_PRODUCT 2023-04-13
20260831000779 RA Sons Rahul Ray Jharkhand Hazaribag 8434449665 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 230762979274 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 1 RA Sons 2026-08-31 Imli Kothi,Barkagaon Road,Dist-Hazaribag,Jharkhand,Pin-825301 825301 20260831000779 - Infrared Cooker 730 Complain Others IW - Complain / Error Issue -E4 Devalina Dey Roy 15:31:31 2026-08-31 15:31:31 6C04SA000291 Docket 2026-08-31 15:31:31 General End Customer 2026-08-31 2026-09-03 15:31:31 No No 2026-05-23 Dealer Small Appliances RA Sons JHarkhand  20260831000779 PLUTO DLX PLUS SWITCH [TOUCH TYPE] SPSAPCIW0048 TOTAL DISPATCH DEC-2025 8757636181 46266 46266 SEP 1 0 350 ETA NOT CONFIRM SUPPORT FROM REPAIR
20260831000812 Quick Service Kiron Electronics West Bengal Kandi 9732766901 IND-TEMPO 2000 - SMALLAPP Induction Cooker 260584501966 FGSAIC200001 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 1 Quick Service 2026-08-31 Panchthupi , Dakbanglow, Murshidabad , West Bengal -742137 742137 20260831000812 - Induction Cooker 365 Complain Machine Dead Dealer Stock || Machine Dead || Docket as per approval Sharmistha Banerjee 15:46:23 2026-08-31 15:46:23 6C04SA000274 Docket 2026-08-31 15:58:31 General End Customer 2026-08-31 2026-09-03 15:46:23 No No 2026-08-31 Dealer Small Appliances ASSIGNED_TO_TECHNICIAN 2026-08-31 2026-08-31 15:58:31
20260831000849 Maintenance Point Hanumant Uttarakhand Srinagar ** 9690720585 IND-DECORA 2000 - SMALLAPP Induction Cooker 230684700140 FGSAIC200003 IN_WARRANTY SPARE_PENDING IN_PROGRESS within sla 1 Maintenance Point_(Fr_North) 2026-08-31 Devprayag Main Bazar , Uttarakhand- , 249301 249301 20260831000849 - Induction Cooker 730 Complain Machine Dead IW- complain || Not working || Docket registered as per mail Sharmistha Banerjee 16:03:45 2026-08-31 16:03:45 6CAC00004206 Docket 2026-08-31 16:18:47 General End Customer 2026-08-31 2026-09-03 16:03:45 No No 2026-04-20 Dealer Small Appliances MAINTAINCE POINT JHarkhand  20260831000849 DECORA 2000 CIRCUIT SPSAEEIW0484 TOTAL DISPATCH DEC-2025 46266 46266 SEP 1 1 600 TODAY READY FOR DISPATCH 2026-04-20 0.25 0.25 60662 46266
20260901000004 Universal Enterprises Rishav Kumar Jharkhand Ratu 7004089517 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Universal Enterprises 2026-09-01 B2, 316, near Dimond Filed, Dhurwa, Ranchi, Jharkhand, 834004 834004 20260901000004 - Infrared Cooker 730 Complain Machine Dead IW / Compliant Guddi Bhagat 09:11:06 2026-09-01 09:11:06 6C04SA000175 Docket 2026-09-01 09:11:06 General End Customer 2026-09-01 2026-09-04 09:11:06 No No 2026-01-05 Dealer Small Appliances 7903097586
20260901000006 Digital service Ashique Ansari Jharkhand Daltonganj 9608578481 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462946975 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Digital service 2026-09-01 Vill Kouriya , Po Suya, Ps Daltonganj , Palamau , Jharkhand 822102 822102 20260901000006 - Infrared Cooker 730 Complain Machine Dead IW-COMPLAIN// MACHINE DEAD Aritra Das 09:11:10 2026-09-01 09:11:10 6C04SA000037 Docket 2026-09-01 09:11:10 General End Customer 2026-09-01 2026-09-04 09:11:10 No No 2025-12-30 Dealer Small Appliances
20260901000010 Digital service Aditya Kumar Paswan Jharkhand Hussainabad 9546240800 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Digital service 2026-09-01 Krishana Nagar, Wd no 1, Ps - Hussainabad, Po - Japla, Near Devi Mandir, Palamau, Jharkhand 822116 822116 20260901000010 - Infrared Cooker 730 Complain Glass Broken iw- complaint Soma Tapader 09:14:10 2026-09-01 09:14:10 6C04SA000037 Docket 2026-09-01 09:14:10 General End Customer 2026-09-01 2026-09-04 09:14:10 No No 2026-02-08 Dealer Small Appliances 9471135329
20260901000014 Himanshu Air Conditioner Nitin Kumar Singh Bihar Durgawati 9199812313 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 221062948165 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Vill -Karnpurapitra, Po - Durgawati, Near By School, Kaimur (Bhabua), Bihar, Pincode - 821105 821105 20260901000014 - Infrared Cooker 730 Complain Glass Broken iw- complaint Soma Tapader 09:17:15 2026-09-01 09:17:15 6C04SA000005 Docket 2026-09-01 09:17:15 General End Customer 2026-09-01 2026-09-04 09:17:15 No No 2025-06-17 Dealer Small Appliances
20260901000027 Oberai Enterprises Small Dharamveer Uttar Pradesh Saharanpur 9720241720 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Oberai Enterprises (Small) 2026-09-01 Gutta Mill colony, Nandpur, Gango Road, Saharanpur, Uttar Pradesh, Pin-247001 247001 20260901000027 - Infrared Cooker 730 Complain Heating Issue IW - Complaint, Docket booked by Nisant From Nisant Plastic Gallary(7500700728) Subrata Kumar Das 09:31:41 2026-09-01 09:31:41 6CAC00003968 Docket 2026-09-01 09:31:42 General End Customer 2026-09-01 2026-09-04 09:31:41 No No 2026-09-01 Dealer Small Appliances
20260901000042 Oberai Enterprises Small Mr Israr Uttar Pradesh Saharanpur 9358385299 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Oberai Enterprises (Small) 2026-09-01 Igri Gangoh Road, Saharanpur, Uttar Pradesh 247001 247001 20260901000042 - Infrared Cooker 730 Complain Heating Issue IW / Complaint / Mr Nishant From Nishant Plastic Gallery (7500700728) Guddi Bhagat 09:49:21 2026-09-01 09:49:21 6CAC00003968 Docket 2026-09-01 09:49:21 General End Customer 2026-09-01 2026-09-04 09:49:21 No No 2026-08-09 Dealer Small Appliances 7569587373
20260901000048 GITA ELECTRICAL Sunil Kumar Saini West Bengal Raina - I 9635724770 IND - BOLT - SMALLAPP Induction Cooker 240984400081 FGSAICBU0013 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 GITA ELECTRICAL 2026-09-01 Sree Pally, Telipukur, Sadarghat Road, Bardhaman, West Bengal, Pin - 713103 713103 20260901000048 - Induction Cooker 365 Complain Machine Dead IW- Machine Dead. Need Urgent Visit. Call Before Visit. Sathi Das 09:52:05 2026-09-01 09:52:05 6C04SA000038 Docket 2026-09-01 09:52:05 General End Customer 2026-09-01 2026-09-04 09:52:05 No No 2026-03-17 Dealer Small Appliances GITA ELECTRICALS WEST BENGAL 20260901000048 BOLT CIRCUIT SPSAPCIW0051 TOTAL DISPATCH DEC-2025 7908058096 46266 46267 SEP 1 0 580 ETA NOT CONFIRM SUPPORT FROM REPAIR
20260901000060 Babita Electrical Service Panchanan Kumar Singh Jharkhand Jaridih 7004706220 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362934728 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 School Balidih,Near-Patima Market,Dist-Bokaro,Jharkhand,Pin-827014 827014 20260901000060 - Infrared Cooker 730 Complain Machine Dead IW // machine dead Payal Sarkar 10:03:50 2026-09-01 10:03:50 6C04SA000007 Docket 2026-09-01 10:03:50 General End Customer 2026-09-01 2026-09-04 10:03:50 No No 2024-09-19 Dealer Small Appliances
20260901000061 Quick Service Suman Seikh West Bengal Burwan 8918428157 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231162924151 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Quick Service 2026-09-01 Vill- Baidyanathpur, Po- Maliandi, Ps- Burwan, Near Boro Masjid, Murshidabad, West Bengal, Pin - 742161 742161 20260901000061 - Infrared Cooker 730 Complain Others IW - Complain // Machine Not Working // Showing E6 Laxmi Baidya 10:04:35 2026-09-01 10:04:35 6C04SA000274 Docket 2026-09-01 10:04:35 General End Customer 2026-09-01 2026-09-04 10:04:35 No No 2025-09-20 Dealer Small Appliances
20260901000073 Babita Electrical Service Sahid Ansari Jharkhand Jaridih 8825276296 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 Quarter no 13, Sector 9, Near Masjid, Bokaro, Jharkhand 827009 827009 20260901000073 - Infrared Cooker 730 Complain Machine Dead IW , Complaint , Machine Dead Issue , Sayani Banerjee 10:15:56 2026-09-01 10:15:56 6C04SA000007 Docket 2026-09-01 10:15:56 General End Customer 2026-09-01 2026-09-04 10:15:56 No No 2025-12-25 Dealer Small Appliances 9308774376
20260901000082 Raju kumar paswan Harsh Bhagat Jharkhand Torpa 6207617900 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY SPARE_PENDING IN_PROGRESS within sla 0 Raju kumar paswan 2026-09-01 Village Torpa, Near By Nagar Bhawan, Khunti , Jharkhand , Pincode - 835227 835227 20260901000082 - Infrared Cooker 730 Complain Machine Dead IN Warranty | Complaint | Rohit Shaw 10:19:37 2026-09-01 10:19:37 6C04SA000128 Docket 2026-09-01 12:35:33 General End Customer 2026-09-01 2026-09-04 10:19:37 No No 2026-06-05 Dealer Small Appliances 2.27 2.27
20260901000095 Anmol & Aryan Trading Company Anil Kumar Yadav Bihar Andar 9882834650 INF-SOLAR-SMALLAPP Infrared Cooker 241094401455 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Anmol & Aryan Trading Company 2026-09-01 Asao Bazar, Moglanipur, Siwan, Bihar, Pin-841287 841287 20260901000095 - Infrared Cooker 730 Complain Machine Dead Iw- Complain || Dead Sharmistha Banerjee 10:26:57 2026-09-01 10:26:57 6C04SA000296 Docket 2026-09-01 10:26:57 General End Customer 2026-09-01 2026-09-04 10:26:57 No No 2026-02-27 Dealer Small Appliances 9572617556
20260901000097 M.s. Enterprises Vikash Yadab Chattisgarh Durg 7803026564 MXG - OMEGA DLX 500 - SMALLAPP Mixer Grinder 250378528457 FGSAMG500016 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M.S. ENTERPRISES 2026-09-01 Vrinda Nagar, Borsi Chak, Borsi, Durg, Chattisgarh, 491001, Neat A1 Kolkata Sweet 491001 20260901000097 - Mixer Grinder 730 Complain Machine Dead Iw - Dead - 92855 00205 ~MS Enterprises Sanjoy Dolui 10:28:50 2026-09-01 10:28:50 6C04SA000321 Docket 2026-09-01 10:28:50 General End Customer 2026-09-01 2026-09-04 10:28:50 No No 2025-08-11 Dealer Small Appliances
20260901000098 Pawan Electronics Sales & service Dharmesh Gupta Uttar Pradesh Muhammadabad Gohna 8417963193 INF-SOLAR-SMALLAPP Infrared Cooker 260194450567 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Pawan Electronics Sales & service 2026-09-01 Sersena Kaja more Mau Uttar Pradesh 276129 276129 20260901000098 - Infrared Cooker 730 Complain Glass Broken IW-Complain-Glass Broken-check warrenty card Nishita Dey 10:29:26 2026-09-01 10:29:26 6C04SA000240 Docket 2026-09-01 10:29:26 General End Customer 2026-09-01 2026-09-04 10:29:26 No No 2026-03-23 Dealer Small Appliances
20260901000104 Sujit Dey Surendar Singh Bihar Nautan 8051271190 INF-SOLAR-SMALLAPP Infrared Cooker 260194450880 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 HO Small Appliances Service Center 2026-09-01 Vill Sagra, Po Simaria, Ps Nautan , Siwan, Bihar 841243 841243 20260901000104 - Infrared Cooker 730 Complain Machine Dead IW - Complain // Machine Dead // Check Warranty // call booked from (9279210723) No // Piyali Dasgupta 10:33:38 2026-09-01 10:33:38 11116425 Docket 2026-09-01 10:33:38 General End Customer 2026-09-01 2026-09-04 10:33:38 No No 2026-03-17 Dealer Small Appliances 9546665278
20260901000108 Techno World Services Akram Allam Bihar Tikari 9006698182 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462945921 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Techno World Services 2026-09-01 Vill + Po- Jamuara, Ps- Tikari, Near Debi Sthan, Gaya, Bihar, Pincode - 824236 824236 20260901000108 - Infrared Cooker 365 Complain Machine Dead IW- complaint Soma Tapader 10:34:22 2026-09-01 10:34:22 6C04SA000162 Docket 2026-09-01 10:34:22 General End Customer 2026-09-01 2026-09-04 10:34:22 No No 2024-11-15 Dealer Small Appliances 350 350 350
20260901000119 Subhasish Roy Sasti Lohar West Bengal Neturia 6294621045 MXG - ORACLE 750 - SMALLAPP Mixer Grinder 241069701474 FGSAMG500014 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 0 BASANTI MALTI SOLUTION 2026-09-01 Vill: Manjuri, P.O. & P.S.: Santuri, District: Purulia, West Bengal - 723133 723133 20260901000119 - Mixer Grinder 730 Complain Cuppler issue, Jar Problem IW- Complain // Cuppler Issue // Jar Problem// Booked By Deepak Chandra From Modak Furniture (7003228359) /// Pos- Loknath Electronics Laxmi Baidya 10:41:14 2026-09-01 10:41:14 8348267648 Docket 2026-09-01 10:43:26 General End Customer 2026-09-01 2026-09-04 10:41:14 No No 2026-07-16 Dealer Small Appliances 2026-09-01 10:43:26
20260901000123 Sujit Dey Sampa Majumdar West Bengal Kolkata 9851708772 MXG - RADO 750 - SMALLAPP Mixer Grinder 230978600193 FGSAMG500017 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 HO Small Appliances Service Center 2026-09-01 Jalaswaribazar, Madhya Santinagar, Near Sarada more Jalaswaribazar, Siliguri, Jalpaiguri, West Bengal, Pin-734004 999999 20260901000123 - Mixer Grinder 730 Complain Jar Problem OW - Complaint, Noise Issue, Jar Problem Subrata Kumar Das 10:42:30 2026-09-01 10:42:30 11116425 Docket 2026-09-01 10:46:27 General End Customer 2026-09-01 2026-09-04 10:42:30 No No 2024-07-27 Dealer Small Appliances 7679535376 250 250 250
20260901000141 Devanshi Electronics & Electricals Sanju Ram Chattisgarh Lormi 8959388657 INF-SOLAR-SMALLAPP Infrared Cooker 250694410818 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Devanshi electronics & electricals 2026-09-01 Near Railway Station, Karji Road, Kota, Bilaspur, Chhattisgarh, Pincode - 495113 495113 20260901000141 - Infrared Cooker 730 Complain Machine Dead iw- complaint/ call booked by- Request Booked By Surya Kant Agrawal From Suraj Furniture & Enterprises/ 9755805099 Soma Tapader 10:50:54 2026-09-01 10:50:54 6C04SA000115 Docket 2026-09-01 10:50:54 General End Customer 2026-09-01 2026-09-04 10:50:54 No No 2025-08-18 Suraj Furniture & Enterprises Small Appliances
20260901000150 Mamta enterprises Nirmal Choudhary Bihar Pirpainti 8210110096 MXG - MISI VICTOR 500 - SMALLAPP Mixer Grinder 230554167631 FGSAMG500006 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Hujurnagar Pirpainti, Bhagalpur, Bihar, 813209 813209 20260901000150 - Mixer Grinder 730 Complain Machine Dead Iw- Dead - Gourav Kashyap, Aditya Trading 92292 71223 Sanjoy Dolui 10:54:50 2026-09-01 10:54:50 6C04SA000139 Docket 2026-09-01 10:54:50 General End Customer 2026-09-01 2026-09-04 10:54:50 No No 2025-09-25 Dealer Small Appliances
20260901000153 Mamta enterprises Krishna Kumar Bihar Pirpainti 8002062726 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362924732 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Barahaat Road, Pirpainti, Bhagalpur, Bihar, 813209 813209 20260901000153 - Infrared Cooker 730 Complain Machine Dead Iw - Dead - Gourav Kashyap, Aditya Trading 92292 71223 Sanjoy Dolui 10:55:48 2026-09-01 10:55:48 6C04SA000139 Docket 2026-09-01 10:55:48 General End Customer 2026-09-01 2026-09-04 10:55:48 No No 2024-05-21 Dealer Small Appliances 350 350 350
20260901000157 Mamta enterprises Dipak Kumar Bihar Kharagpur 8434157617 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462952170 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Vill - Tetariya, P.O -Dariyapur -1,P.S - Gangta, Munger,Bihar,811213 811213 20260901000157 - Infrared Cooker 730 Complain Machine Dead Iw - Dead - Gourav Kashyap, Aditya Trading 92292 71223 Sanjoy Dolui 10:56:32 2026-09-01 10:56:32 6C04SA000139 Docket 2026-09-01 10:56:32 General End Customer 2026-09-01 2026-09-04 10:56:32 No No 2025-08-10 Dealer Small Appliances 8674936806
20260901000159 Mamta enterprises Sha Alam Bihar Pirpainti 7260975329 MXG-MISI KARIZMA 750-SMALLAPP Mixer Grinder 220246100523 FGSAMG750008 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Malikpur Daira Pirpainti, Bhagalpur, Bihar, 813209 813209 20260901000159 - Mixer Grinder 730 Complain Machine Dead Iw - Dead - Gourav Kashyap, Aditya Trading 92292 71223 Sanjoy Dolui 10:57:09 2026-09-01 10:57:09 6C04SA000139 Docket 2026-09-01 10:57:10 General End Customer 2026-09-01 2026-09-04 10:57:09 No No 2024-08-16 Dealer Small Appliances 250 250 250
20260901000172 Guddu Electric Birjhan Kumar Bihar Jogapatti 7368095526 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 241062958088 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Guddu Electric 2026-09-01 Pargwa, Jogapatti, West Champaran, Bihar, Pin-845452 845452 20260901000172 - Infrared Cooker 730 Complain Glass Broken IW - Complain Devalina Dey Roy 11:03:51 2026-09-01 11:03:51 6C04SA000259 Docket 2026-09-01 11:03:51 General End Customer 2026-09-01 2026-09-04 11:03:51 No No 2026-03-18 Dealer Small Appliances
20260901000201 Raju kumar paswan Shama Parveen Jharkhand Ranchi Sadar 6207269078 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY SPARE_PENDING IN_PROGRESS within sla 0 Raju kumar paswan 2026-09-01 Badi Masjid impri, Ranchi, Jharkhand 834001 834001 20260901000201 - Infrared Cooker 730 Complain Machine Dead IW// Ballal Krishna Rao 11:15:55 2026-09-01 11:15:55 6C04SA000128 Docket 2026-09-01 12:34:36 General End Customer 2026-09-01 2026-09-04 11:15:55 No No 2024-12-21 Dealer Small Appliances 1.31 1.31
20260901000204 Himanshu Air Conditioner Bhola Singh Bihar Kochas 8084221778 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 241062960679 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Kochas, Near By Mehta House, Rohtas, Bihar, Pincode - 821112 821112 20260901000204 - Infrared Cooker 730 Complain Machine Dead IN Warranty | Complaint | Rohit Shaw 11:18:03 2026-09-01 11:18:03 6C04SA000005 Docket 2026-09-01 11:18:04 General End Customer 2026-09-01 2026-09-04 11:18:03 No No 2025-09-10 Dealer Small Appliances 9572877999
20260901000207 Shri Sai Nath Enterprises Raju Kumar Bihar Daniawan 8863924751 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231162925034 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Shri Sai Nath Enterprises 2026-09-01 Vill-Kunwarpur Path, Nagarnausa Nalanda, Patna, Bihar, 801305 801305 20260901000207 - Infrared Cooker 730 Complain Machine Dead IW / Complaint / Maa Sharda Electric & Electronic _ Nalanda_- Dilip Kumar (7563818030) Guddi Bhagat 11:19:45 2026-09-01 11:19:45 6C04SA000133 Docket 2026-09-01 11:19:45 General End Customer 2026-09-01 2026-09-04 11:19:45 No No 2025-09-08 Dealer Small Appliances
20260901000214 Babita Electrical Service Ashim Kumar Chakraborty Jharkhand Chandankiyari 7980069596 GAST-SUPREME 2B SS GS - SMALLAPP Gas Stove FGGS01SA0003 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 Vill- Jialgada, Po- KG Ashram, Near Panchayet Bhawan, Dhanbad, Jharkhand, Pin - 828109 828109 20260901000214 - Gas Stove 730 Complain Knob problem IW __ Complaint _ Knobs Are Getting Too Hard Priyanka Dey 11:21:53 2026-09-01 11:21:53 6C04SA000007 Docket 2026-09-01 11:21:53 General End Customer 2026-09-01 2026-09-04 11:21:53 No No 2026-07-25 Dealer Small Appliances 8910094971 2026-07-25
20260901000222 Himanshu Air Conditioner Mr Biki Bihar Sasaram 9204755849 INF-SOLAR-SMALLAPP Infrared Cooker 260194451128 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Dharamshala Road, Shibham Complex, Sasaram, Rohtas, Bihar 821115 821115 20260901000222 - Infrared Cooker 730 Complain Glass Broken IW / Complaint / Last time docket close without tec visit Nishita Dey 11:25:03 2026-09-01 11:25:03 6C04SA000005 Docket 2026-09-01 11:25:03 General End Customer 2026-09-01 2026-09-04 11:25:03 No No 2026-05-10 Dealer Small Appliances
20260901000223 HALDER COOLING Oildrila Roy West Bengal Budge Budge - Ii 7001993058 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 0 HALDER COOLING 2026-09-01 Lili 15E, Purti Flowers, Jalkal, Moheshtala, South 24 Parganas, West Bengal, Pin-700141 700141 20260901000223 - Infrared Cooker 730 Complain BODY DAMAGED/MISSING IW , Complaint ,Body Part damaged , And Body current issue. Sayani Banerjee 11:25:34 2026-09-01 11:25:34 6C04SA000165 Docket 2026-09-01 11:57:24 General End Customer 2026-09-01 2026-09-04 11:25:34 No No 2026-01-01 Dealer Small Appliances 9749420616 2026-09-01 11:57:24
20260901000244 Mamta enterprises Dhiraj Mahto Bihar Dhuraiya 6284707593 INF-SOLAR-SMALLAPP Infrared Cooker 250294406944 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Village - Bhuban Chowk, PO - Sakrama , PS - Sanhoula, Bhagalpur, Banka, Bihar, Pincode - 813205 813205 20260901000244 - Infrared Cooker 730 Complain Glass Broken IW - Complain Devalina Dey Roy 11:39:45 2026-09-01 11:39:45 6C04SA000139 Docket 2026-09-01 11:39:45 General End Customer 2026-09-01 2026-09-04 11:39:45 No No 2025-10-18 Raj Telecom Small Appliances
20260901000259 PRAGATI ENTERPRISES Albina Parveen West Bengal Salanpur 9332985917 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 PRAGATI ENTERPRISES 2026-09-01 Miyad Bazar Niyamatpur , Paschim Bardhawan , West Bengal -713359 713359 20260901000259 - Infrared Cooker 730 Complain Glass Broken IW // glass broke . boooked from tarun electric by varun , ph - 8250268845 Payal Sarkar 11:48:34 2026-09-01 11:48:34 6C04SA000306 Docket 2026-09-01 11:48:34 General End Customer 2026-09-01 2026-09-04 11:48:34 No No 2026-03-28 Dealer Small Appliances
20260901000262 Himanshu Air Conditioner Rabindra Kumar Singh Bihar Kudra 9546933638 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Vill- Nasej, Po- Nasej, Kudra, Kaimur (Bhabua),Bihar, 821108 821108 20260901000262 - Infrared Cooker 730 Complain Glass Broken iw- complaint Soma Tapader 11:49:25 2026-09-01 11:49:25 6C04SA000005 Docket 2026-09-01 11:49:25 General End Customer 2026-09-01 2026-09-04 11:49:25 No No 2024-10-13 Dealer Small Appliances 8235047770
20260901000266 KIRRTY Sree Balaji Telecom West Bengal Rajganj 9233164760 IND- BOLT EXCEL 2000 - SMALLAPP Induction Cooker 260488702704 FGSAMG500020 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 KIRRTY 2026-09-01 C37R Bidhan Market, Siliguri, West Bengal , Pincode - 734001 734001 20260901000266 - Induction Cooker 365 Complain Machine Dead IW-Complain-Dealer Is Using For Own Purpose-Machine dead Nishita Dey 11:50:31 2026-09-01 11:50:31 6C04SA000006 Docket 2026-09-01 11:50:31 General Dealer 2026-09-01 2026-09-04 11:50:31 No No 2026-02-15 Dealer Small Appliances
20260901000269 M/S Euro Services Swatantra Singh Uttar Pradesh Gorakhpur 8299101016 TOS-CRESCENT - 4 SLICE-SMALLAPP Toaster 170217401408 FGSATO4S0002 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M/S Euro Services 2026-09-01 GDA Building, Block F, Near Gate no 1, Railway Station Road, Gorakhpur, Uttar Pradesh, Pin-273009 273009 20260901000269 - Toaster 365 Complain Other OW - Complaint, Not Working Properly, Switch Problem Subrata Kumar Das 11:51:06 2026-09-01 11:51:06 6C04SA000241 Docket 2026-09-01 11:51:06 General End Customer 2026-09-01 2026-09-04 11:51:06 No No 2024-05-01 Dealer Small Appliances 200 200 200
20260901000275 Himanshu Air Conditioner Sudhir Singh Bihar Kudra 6280896351 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 221262945630 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Vill - Chotka Kajhar, P.o - Odar, Kudra, Kaimur, Bihar, Pincode - 821108 821108 20260901000275 - Infrared Cooker 730 Complain Glass Broken OW - complain Sanjay Sarkar 11:53:19 2026-09-01 11:53:19 6C04SA000005 Docket 2026-09-01 11:53:19 General End Customer 2026-09-01 2026-09-04 11:53:19 No No 2023-12-17 R Electrical Goods Small Appliances 9241984189 350 350 350
20260901000282 Raju kumar paswan Dipeswar Ram Jharkhand Gumla 7462965196 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362937198 FGSAICBU0014 IN_WARRANTY SPARE_PENDING IN_PROGRESS within sla 0 Raju kumar paswan 2026-09-01 Bindra, Kumartoli, Gumla, Jharkhand, Pin - 835207 835207 20260901000282 - Infrared Cooker 730 Complain Heating Issue IW- Heating Issue. Call Before Visit. Sathi Das 11:55:44 2026-09-01 11:55:44 6C04SA000128 Docket 2026-09-01 12:34:27 General End Customer 2026-09-01 2026-09-04 11:55:44 No No 2024-11-28 Dealer Small Appliances 0.65 0.65
20260901000286 M/s World Zone Sunil Singh Uttar Pradesh Chunar 7651962212 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231162917707 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M/s World Zone 2026-09-01 Magahara ,Chunar ,Mirzapur 231306 20260901000286 - Infrared Cooker 730 Complain Machine Dead OW-Complain-Machine dead Nishita Dey 11:57:09 2026-09-01 11:57:09 6CAC00003383 Docket 2026-09-01 11:57:09 General End Customer 2026-09-01 2026-09-04 11:57:09 No No 2024-04-15 Dealer Small Appliances 350 350 350
20260901000288 ASHUTOSH AGENCY Sayefuddin Ahmed Assam Titabor 8822658879 IND - BOLT - SMALLAPP Induction Cooker 230363200482 FGSAICBU0013 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 ASHUTOSH AGENCY 2026-09-01 Titabar, Bebejia Gaon, Jorhat, Assam, 785632 785632 20260901000288 - Induction Cooker 365 Complain Machine Dead IW - Not Working // Abhinandan Store(9864443080) Subhajit Patra 11:57:55 2026-09-01 11:57:55 6C04SA000073 Docket 2026-09-01 11:57:55 General End Customer 2026-09-01 2026-09-04 11:57:55 No No 2026-04-01 Dealer Small Appliances 9864443080
20260901000290 Aditya Electricals Rajrup Dubedi Madhya Pradesh Sidhi 7898334154 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462942578 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Aditya Electricals 2026-09-01 Tulshi marg, Derhan, Siroli, Madhya Pradesh- 486886 486886 20260901000290 - Infrared Cooker 365 Complain Machine Dead Iw - Dead Sanjoy Dolui 11:58:37 2026-09-01 11:58:37 6C04SA000299 Docket 2026-09-01 11:58:37 General End Customer 2026-09-01 2026-09-04 11:58:37 No No 2024-12-03 Dealer Small Appliances 350 350 350