| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Additional Phone | Date of Installation | Service Charge | Final Service Charge After Discount | Invoice Total | Docket Disposition Remarks | Last Assign to technician | Customer TAT | Service Base TAT |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260831000617 | Maas Global | Nishant Sagar | Jharkhand | Deoghar | 9031799869 | CTP-FABIO 2B-SMALL APP | Cooktop | 240957050028 | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Maas Global | 2026-08-31 | Hawakhana, Ramchandrapur, Deoghar, Jharkhand, Jharkhand, 814142 | 814142 | 20260831000617 - Cooktop | 730 | Complain | Knob problem | WI - complain // 1 Knob Issue & Gas Leakages // Urgent Visit | Sanjay Sarkar | 13:54:38 | 2026-08-31 | 13:54:38 | 6C04SA000100 | Docket | 2026-08-31 | 13:54:38 | General | End Customer | 2026-08-31 | 2026-09-03 | 13:54:38 | No | No | 2025-08-26 | Dealer | Small Appliances | Maas Global | JHarkhand | 20260831000617 | PLUTO ECO | KNOB | SPCTMEOW0260 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 2 | 2 | 10 | 60661 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260831000640 | BCC Service Centre | Sunil Kumar | Bihar | Barachatti | 9102178060 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062914146 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | BCC Service Centre | 2026-08-31 | Vill Sobh, Po Dhadia ,Ps Barachatti ,Gaya , Bihar 824201 | 824201 | 20260831000640 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain / Machine Dead / Check Warranty / Himanshu Electric - Himanshu Kumar- (6204393046) | Piyali Dasgupta | 14:08:50 | 2026-08-31 | 14:08:50 | 6C04SA000061 | Docket | 2026-08-31 | 14:08:50 | General | End Customer | 2026-08-31 | 2026-09-03 | 14:08:50 | No | No | 2025-07-30 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000642 | SAHA ELECTRONICS | Apu Basak | West Bengal | Chinsurah - Magra | 9679177143 | MXG - OMEGA DLX 500 - SMALLAPP | Mixer Grinder | 250178526834 | FGSAMG500016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | SAHA ELECTRONICS | 2026-08-31 | Neogi bagan, Mankundu, Chandannagar, Hooghly, West Bengal, Pin-712139 | 712139 | 20260831000642 - Mixer Grinder | 730 | Complain | Jar Problem | IW - Complaint, Middle & Small Jar Fittings Problem | Subrata Kumar Das | 14:10:03 | 2026-08-31 | 14:10:03 | 6C04SA000270 | Docket | 2026-08-31 | 14:10:03 | General | End Customer | 2026-08-31 | 2026-09-03 | 14:10:03 | No | No | 2026-07-19 | Dealer | Small Appliances | 9153904926 | ||||||||||||||||||||||||||||
| 20260831000678 | M/S Euro Services | Dinesh Chand | Uttar Pradesh | Campierganj ** | 7985642631 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250994400689 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | M/S Euro Services | 2026-08-31 | Vill- Sarpataha, Ps- Campierganj, Near Talab, Gorakhpur, Uttar Pradesh, Pincode -273158 | 273158 | 20260831000678 - Infrared Cooker | 730 | Complain | Others | IN Warranty | Complaint | Glass Cracked | | Rohit Shaw | 14:34:10 | 2026-08-31 | 14:34:10 | 6C04SA000241 | Docket | 2026-08-31 | 14:34:10 | General | End Customer | 2026-08-31 | 2026-09-03 | 14:34:10 | No | No | 2025-12-11 | Dealer | Small Appliances | 9140380361 | ||||||||||||||||||||||||||||
| 20260831000681 | Aplipro Small App | Rajan Raj | West Bengal | Kanksa | 8578834549 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aplipro | 2026-08-31 | ambagan , dpl colony , house no - h4/1 , near golpark , pin 713202 | 713202 | 20260831000681 - Induction Cooker | 365 | Complain | Machine Dead, Glass Broken | IW // machine dead and glass broke. | Payal Sarkar | 14:36:09 | 2026-08-31 | 14:36:09 | 6C04SA000328 | Docket | 2026-08-31 | 14:36:09 | General | End Customer | 2026-08-31 | 2026-09-03 | 14:36:09 | No | No | 2026-03-10 | Dealer | Small Appliances | APLIPRO | WEST BENGAL | 20260831000681 | TEMPO 2000 | TOP GLASS WITH FRAME | SPSAMEOW1270 | TOTAL DISPATCH DEC-2025 | 46266 | 46267 | SEP | 1 | 1 | 640 | 60671 | 46266 | TODAY READY FOR DISPATCH | 9002406100 | |||||||||||||
| 20260831000735 | Smart Care | Harish Kumar Yadav | Jharkhand | Poreyahat | 7070585812 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462953299 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Smart Care | 2026-08-31 | Latel Pakariya, Korka, Godda, Jharkhand, Pin - 814133 | 814133 | 20260831000735 - Infrared Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 15:06:18 | 2026-08-31 | 15:06:18 | 6C04SA000283 | Docket | 2026-08-31 | 15:06:18 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:06:18 | No | No | 2025-03-01 | test | Small Appliances | SMart Care | JHarkhand | 20260831000735 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2025-03-01 | 350 | 350 | 350 | |||||||||||
| 20260831000749 | Shri Sai Nath Enterprises | Santu Chowdhury | Bihar | Daniawan | 7909034676 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 1 | Shri Sai Nath Enterprises | 2026-08-31 | Vill- Kabirpur,PS-PO-Nagarnausa,Patna,Bihar,801305 | 801305 | 20260831000749 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain // Glass Broken // Booked By Dilip Kumar (7563818030) From Ma Sarda Electric & Electronic | Laxmi Baidya | 15:13:48 | 2026-08-31 | 15:13:48 | 6C04SA000133 | Docket | 2026-09-01 | 08:37:10 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:13:48 | No | No | 2026-04-02 | Dealer | Small Appliances | GLASS PENDING | 2026-09-01 08:37:10 | ||||||||||||||||||||||||||||
| 20260831000754 | Techno World Services | Babita Kumari | Bihar | Bodh Gaya | 7645989340 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250894412989 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | within sla | 1 | Techno World Services | 2026-08-31 | Vpo - Dema, Mohonpur, Gaya, Bihar, Pincode - 824231 | 824231 | 20260831000754 - Infrared Cooker | 730 | Complain | Glass Broken | IN Warranty | Complaint | | Rohit Shaw | 15:16:36 | 2026-08-31 | 15:16:36 | 6C04SA000162 | Docket | 2026-08-31 | 18:51:35 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:16:36 | No | No | 2025-10-05 | Dealer | Small Appliances | 9199195551 | 3.58 | 3.58 | ||||||||||||||||||||||||||
| 20260831000780 | Service Point | Rakesh Kumar | Bihar | Bakhtiarpur | 7488410502 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194451033 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Service Point | 2026-08-31 | Vill & Po- Baikathpur, Khusrupur, Near Bhairo Asthan, Patna, Bihar, Pin - 803202 | 803202 | 20260831000780 - Infrared Cooker | 730 | Complain | Heating Issue | IW __ Complaint _ Heating Issue _ | Priyanka Dey | 15:31:55 | 2026-08-31 | 15:31:55 | 6C04SA000149 | Docket | 2026-08-31 | 15:31:55 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:31:55 | No | No | 2026-02-08 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000783 | RA Sons | Radhika Electronics | Jharkhand | Koderma | 8521929787 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062959078 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | RA Sons | 2026-08-31 | Jhumri Telaiya.Urwan More,Chandwara,Koderma,Jharkhand,Pincode - 825409 | 825409 | 20260831000783 - Infrared Cooker | 730 | Complain | Machine Dead | IW-Not working properly, Radhika Electronics 85219 29787 | Mainak Banerjee | 15:32:35 | 2026-08-31 | 15:32:35 | 6C04SA000291 | Docket | 2026-08-31 | 15:32:35 | General | Dealer | 2026-08-31 | 2026-09-03 | 15:32:35 | No | No | 2025-10-03 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260831000783 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 8102845545 | ||||||||||||||
| 20260831000789 | Digital service | Sujit Kumar | Jharkhand | Hussainabad | 9939790207 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062961804 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Japla, Ps- Hossenabad, Near Shiv Mandir, Palamau, Jharkhand, Pincode - 822116 | 822116 | 20260831000789 - Infrared Cooker | 730 | Complain | Glass Broken | IW// | Ballal Krishna Rao | 15:35:35 | 2026-08-31 | 15:35:35 | 6C04SA000037 | Docket | 2026-08-31 | 15:35:35 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:35:35 | No | No | 2025-07-21 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260831000789 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | 60660 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260831000794 | RA Sons | Altaf Ansari | Jharkhand | Hazaribag | 9173495731 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062962566 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | RA Sons | 2026-08-31 | Vill - Dumar, Po- Bedam, Ps- Tatijharia, Hazaribagh, Jharkhand, Pin - 825313 | 825313 | 20260831000794 - Infrared Cooker | 730 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue | Priyanka Dey | 15:37:12 | 2026-08-31 | 15:37:12 | 6C04SA000291 | Docket | 2026-08-31 | 15:37:12 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:37:12 | No | No | 2025-10-10 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260831000794 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||||
| 20260831000798 | RA Sons | Kedar Saw | Jharkhand | Kodarma | 9955794255 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 230962984098 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | RA Sons | 2026-08-31 | Village Urwan, P.S. Chandwara, Koderma, Jharkhand - 825409 | 825409 | 20260831000798 - Infrared Cooker | 730 | Complain | Machine Dead | IW-Not working properly, Radhika Electronics- Urwan More, 85219 29787 | Mainak Banerjee | 15:39:48 | 2026-08-31 | 15:39:48 | 6C04SA000291 | Docket | 2026-08-31 | 15:39:49 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:39:48 | No | No | 2024-12-12 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260831000798 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2024-12-12 | ||||||||||||||
| 20260831000810 | Keshri Service Small | Krishna Kumar | Bihar | Tikari | 9608211567 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Keshri Service | 2026-08-31 | village - raja bigha , po- manjul , jahanabad , pin - 804424 | 804424 | 20260831000810 - Infrared Cooker | 730 | Complain | Machine Dead | IW // machine dead . | Payal Sarkar | 15:45:19 | 2026-08-31 | 15:45:19 | 6C04SA000324 | Docket | 2026-08-31 | 15:45:19 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:45:19 | No | No | 2025-06-26 | Dealer | Small Appliances | 9123190579 | |||||||||||||||||||||||||||||
| 20260831000814 | Jaimatadi Home Appliances | Manish Bansal | Rajasthan | Chhabra | 9929231093 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Jai Mata Di Home Appliances | 2026-08-31 | Purana Chabra, Near State Bank Of India, Chhabra, Baran, Rajasthan, Pincode - 325220 | 325220 | 20260831000814 - Induction Cooker | 365 | Complain | Machine Dead | IW// booking by Manish, Nageshwar bartan Bhandar, 7014725963 | Ballal Krishna Rao | 15:48:30 | 2026-08-31 | 15:48:30 | 6C04SA000053 | Docket | 2026-08-31 | 15:48:30 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:48:30 | No | No | 2025-11-11 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000817 | Himanshu Air Conditioner | Goutam Kumar | Bihar | Sheosagar | 7257093262 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062958866 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Himanshu Air Conditioner | 2026-08-31 | Vill - Harnarayanpur, Po - Barkhikharari, Sasaram, Ps- Kargaar, Rohtas, Bihar, Pincode - 821113 | 821113 | 20260831000817 - Infrared Cooker | 730 | Complain | Others | IN Warranty | Complaint | Body Current // 2ND Time complain // Urgent | Nishita Dey | 15:48:56 | 2026-08-31 | 15:48:56 | 6C04SA000005 | Docket | 2026-08-31 | 15:48:56 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:48:56 | No | No | 2025-12-18 | Dealer | Small Appliances | 9905624679 | ||||||||||||||||||||||||||||
| 20260831000818 | Aditya Electricals | Najab Khan | Madhya Pradesh | Raghurajnagar | 9303243827 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462942584 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aditya Electricals | 2026-08-31 | Rajendra Nagar, Gali No.3, Satna, Madhya Pradesh, 485001 | 485001 | 20260831000818 - Infrared Cooker | 365 | Complain | Machine Dead | Iw - Dead - Maa Sharda 75669 49008 | Sanjoy Dolui | 15:49:03 | 2026-08-31 | 15:49:03 | 6C04SA000299 | Docket | 2026-08-31 | 15:49:03 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:49:03 | No | No | 2025-04-02 | test | Small Appliances | 2025-04-02 | 350 | 350 | 350 | |||||||||||||||||||||||||
| 20260831000824 | SAHA ELECTRONICS | Haradhan Nandi | West Bengal | Arambag | 8790753854 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | FGAC01SA0001 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | SAHA ELECTRONICS | 2026-08-31 | Vill + PO - Gourhati, P.S - Arambagh, Dist - Hooghly, West Bengal - 712613 | 712613 | 20260831000824 - Air Cooler | 365 | Complain | Motor Not Working | Somen Ghosh | 15:53:23 | 2026-08-31 | 15:53:23 | 6C04SA000270 | Docket | 2026-08-31 | 15:53:24 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:53:23 | No | No | 2024-07-18 | Dealer | Small Appliances | SAHA ELECTRONICES | WEST BENGAL | 20260831000824 | HYDRA 40L / 60L | MAIN MOTOR | SPSAMOIW0044 | TOTAL DISPATCH DEC-2025 | 46266 | 46267 | SEP | 1 | 0 | 1178 | NOT AVAILABLE | 350 | 350 | 350 | ||||||||||||||
| 20260831000832 | Jaimatadi Home Appliances | Rahul Jain | Rajasthan | Chhabra | 8058589736 | IND - BOLT - SMALLAPP | Induction Cooker | FGSAICBU0013 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Jai Mata Di Home Appliances | 2026-08-31 | Bahari Darwaja Road, Chhabra, Baran, Rajasthan 325220 | 325220 | 20260831000832 - Induction Cooker | 365 | Complain | Machine Dead | IW// booking by Manish, Nageshwar bartan Bhandar, 7014725963 | Ballal Krishna Rao | 15:55:06 | 2026-08-31 | 15:55:06 | 6C04SA000053 | Docket | 2026-08-31 | 15:55:06 | General | Dealer | 2026-08-31 | 2026-09-03 | 15:55:06 | No | No | 2026-06-11 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000842 | Urban Air Conditioner | Balagul Usman | Bihar | Baisa | 9523333066 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162922237 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Urban Air Conditioner | 2026-08-31 | Kishangang , Koshadhaman , Bihar Baisa 855115 | 855115 | 20260831000842 - Infrared Cooker | 730 | Complain | Machine Dead | IW-Complain-Check warrenty card-Machine dead | Nishita Dey | 15:59:31 | 2026-08-31 | 15:59:31 | 6C04SA000150 | Docket | 2026-08-31 | 15:59:31 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:59:31 | No | No | 2026-06-01 | Dealer | Small Appliances | 9934585118 | ||||||||||||||||||||||||||||
| 20260831000843 | Maintenance Point | Laxman Prasad Joshi | Uttarakhand | Devprayag | 9837244536 | CTP-INFERNO 4B NON AUTO - SMALLAPP | Cooktop | 230171700022 | FGCT01SA0009 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Maintenance Point_(Fr_North) | 2026-08-31 | kirti nagar Devaprayag, Uttarakhand - , 249161 | 249161 | 20260831000843 - Cooktop | 365 | Complain | flame issue | IW- Complain || Not working || Docket registered via mail | Sharmistha Banerjee | 15:59:53 | 2026-08-31 | 15:59:53 | 6CAC00004206 | Docket | 2026-08-31 | 15:59:53 | General | End Customer | 2026-08-31 | 2026-09-03 | 15:59:53 | No | No | 2025-03-02 | Dealer | Small Appliances | 2025-03-02 | ||||||||||||||||||||||||||||
| 20260831000850 | Sujit Dey | Bhuprati Das | Assam | Silchar | 6001035075 | RC-TIARA 1.8L - SMALLAPP | Rice Cooker | 240388301660 | FGSARC180006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | HO Small Appliances Service Center | 2026-08-31 | College Subhash Nagar Point, Silchar, Cachar, Assam, Pincode - 788004 | 788004 | 20260831000850 - Rice Cooker | 365 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 16:04:10 | 2026-08-31 | 16:04:10 | 11116425 | Docket | 2026-08-31 | 16:04:10 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:04:10 | No | No | 2026-01-11 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000854 | HALDER COOLING | Sulochona Chowdhury | West Bengal | Budge Budge - I | 6290323673 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 1 | HALDER COOLING | 2026-08-31 | 1, DPJM Road, Near Chowdhury Market, Budge Budge, South 24 Parganas, West Bengal, 700137 | 700137 | 20260831000854 - Cooktop | 730 | Complain | flame issue | IW-Complaint- one burner not working, Reliance digital budge budge, Soumik6291 853 854 | Mainak Banerjee | 16:05:59 | 2026-08-31 | 16:05:59 | 6C04SA000165 | Docket | 2026-08-31 | 16:26:20 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:05:59 | No | No | 2026-08-09 | R-Digital | Small Appliances | 2026-08-10 | 2026-08-31 16:26:20 | ||||||||||||||||||||||||||||
| 20260831000861 | Service Point | Priyanka Kumari | Bihar | Phulwari | 9508706645 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462943445 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Service Point | 2026-08-31 | Road No 1, Sabji Mandi, Postal Park, Patna, Bihar, Pin - 800001 | 800001 | 20260831000861 - Infrared Cooker | 365 | Complain | Machine Dead | IW- COMPLIAN // MACHINE DEAD // MUST CALL BEFORE VISIT | Aritra Das | 16:09:15 | 2026-08-31 | 16:09:15 | 6C04SA000149 | Docket | 2026-08-31 | 16:09:16 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:09:15 | No | No | 2025-02-20 | test | Small Appliances | 9523750363 | 2025-02-20 | 350 | 350 | 350 | ||||||||||||||||||||||||
| 20260831000869 | Aditya Enterprises | Vivek Ji | Bihar | Dinapur-Cum-Khagaul | 9234400529 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250994401127 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aditya Enterprises | 2026-08-31 | Regiment Shop Danapur, Danapur Bazar, Patna, Bihar - 801503 | 801503 | 20260831000869 - Infrared Cooker | 730 | Complain | Glass Broken | Somen Ghosh | 16:12:06 | 2026-08-31 | 16:12:06 | 6C04SA000168 | Docket | 2026-08-31 | 16:12:07 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:12:06 | No | No | 2025-12-15 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000885 | Royal Multi Care | Ashlam | Maharashtra | Thane | 8505810788 | CTP-FABIO 3B-Retail | Cooktop | 198505810788 | FGCT01RT0013 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Royal Multicare | 2026-08-31 | Vpo- Dabhura ,Ps- Tilher , Shahjahanpur , Uttar Pradesh , 242307 | 242307 | 20260831000885 - Cooktop | 730 | Complain | Body Damage | OW / Complaint / Glass Broken | Guddi Bhagat | 16:17:48 | 2026-08-31 | 16:17:48 | 6CAC00004311 | Docket | 2026-08-31 | 16:17:48 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:17:48 | No | No | 2024-01-15 | test | Small Appliances | 2024-01-15 | ||||||||||||||||||||||||||||
| 20260831000889 | Babita Electrical Service | Somnath Pal | Jharkhand | Chandankiyari | 9835176208 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Babita Electrical Service | 2026-08-31 | OLD CEMENT FACTORY,KANGALO , GOSAIDIH, KG ASHRAM ,DHANBAD ,JHARKHAND,828109 | 828109 | 20260831000889 - Infrared Cooker | 730 | Complain | Heating Issue | IW- COMPLAIN// HEATING ISSUE// MUST VISIT BEFORE CALL | Aritra Das | 16:19:07 | 2026-08-31 | 16:19:07 | 6C04SA000007 | Docket | 2026-08-31 | 16:19:07 | General | Dealer | 2026-08-31 | 2026-09-03 | 16:19:07 | No | No | 2024-12-12 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260831000889 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 8603802408 | |||||||||||||||
| 20260831000894 | Aplipro Small App | Satadal Mondal | West Bengal | Pandabeswar | 6295813123 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162920528 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aplipro | 2026-08-31 | Khottadihi Colliery, P.o - Bil Pahari, Pandabeswar, Paschim Bardhaman, West Bengal, 713378 | 713378 | 20260831000894 - Infrared Cooker | 730 | Complain | Others | IW _ Complaint _ Auto Power Cut Issue | Priyanka Dey | 16:21:25 | 2026-08-31 | 16:21:25 | 6C04SA000328 | Docket | 2026-08-31 | 16:21:25 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:21:25 | No | No | 2025-03-23 | Nabadurga Bhandar | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000896 | Gauresh Enterprises | Nitesh Kumar Saha | Bihar | Darauli | 9006940438 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Gauresh Enterprises | 2026-08-31 | Belaon,Netwar,Darauli,Siwan,Bihar,841235 | 841235 | 20260831000896 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 16:22:06 | 2026-08-31 | 16:22:06 | 6C04SA000048 | Docket | 2026-08-31 | 16:22:06 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:22:06 | No | No | 2026-05-01 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000901 | ASHUTOSH AGENCY | Mrs. Doli Gogoi | Assam | Jorhat East | 6003113798 | CTP-FABIO 4B-SMALL APP | Cooktop | 241257150041 | FGCT01SA0006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | ASHUTOSH AGENCY | 2026-08-31 | J.B. Road, Jorhat, Assam - 785001 | 785001 | 20260831000901 - Cooktop | 730 | Complain | flame issue | IW-Problem - Big burner problem, Dealer-Niraj Enterprise, 7636 825 356 | Mainak Banerjee | 16:26:01 | 2026-08-31 | 16:26:01 | 6C04SA000073 | Docket | 2026-08-31 | 16:26:01 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:26:01 | No | No | 2026-03-04 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000902 | Aditya Electricals | Ashok Shukla | Madhya Pradesh | Rewa | 9009121340 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362940167 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aditya Electricals | 2026-08-31 | Vill+PO Lalgaon Tehsil Sirmaur Rewa Madhya pradesh 486117 | 486117 | 20260831000902 - Infrared Cooker | 365 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 16:26:30 | 2026-08-31 | 16:26:30 | 6C04SA000299 | Docket | 2026-08-31 | 16:26:31 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:26:30 | No | No | 2025-02-27 | Dealer | Small Appliances | 350 | 350 | 350 | ||||||||||||||||||||||||||
| 20260831000906 | Digital service | Ajmat Ansari | Jharkhand | Meral (Pipra Kalan) | 9304569887 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062957049 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Village - Danpani,PO-Okhargara, PS - Meral ,Garhwa,Jharkhand,822114 | 822114 | 20260831000906 - Infrared Cooker | 730 | Complain | Glass Broken | IW - complain // Glass Broken // Booked By Sar taj Alam (9661747087) Form M/S Taj Traders | Soma Tapader | 16:28:29 | 2026-08-31 | 16:28:29 | 6C04SA000037 | Docket | 2026-08-31 | 16:28:29 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:28:29 | No | No | 2025-10-13 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260831000906 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | 60660 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260831000908 | Jk Service | Mausam Kumar | Bihar | Bathnaha | 7858977218 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | J K Service | 2026-08-31 | Periyar Bethania, Sitamarhi, Bihar 843302 | 843302 | 20260831000908 - Infrared Cooker | 730 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 16:29:20 | 2026-08-31 | 16:29:20 | 6C04SA000325 | Docket | 2026-08-31 | 16:29:20 | General | Dealer | 2026-08-31 | 2026-09-03 | 16:29:20 | No | No | 2026-01-12 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000910 | Digital service | Rajendra Saw | Jharkhand | Manatu | 9046142935 | MXG-MISI KARIZMA 750-SMALLAPP | Mixer Grinder | 241070401123 | FGSAMG750008 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Vil-P/O -P/S Nawa Jaipur, Palamau,Jharkhand, Pincode - 822123 | 822123 | 20260831000910 - Mixer Grinder | 730 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue _ Previous Docket (20260718000518 - Mixer Grinder ) Closed Without Visit _ AS A Result Case Is Pending Since More Than 15 Days _ Please Make This Job Done ASAP | Soma Tapader | 16:29:35 | 2026-08-31 | 16:29:35 | 6C04SA000037 | Docket | 2026-08-31 | 16:29:35 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:29:35 | No | No | 2026-02-26 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260831000910 | KARIZMA 750 / ORACLE 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 1120 | 60660 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260831000911 | Maintenance Point | Mangal | Uttarakhand | Srinagar ** | 9463771487 | IND-CRYSTAL 2000 - SMALLAPP | Induction Cooker | 230684800120 | FGSAIC200002 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | within sla | 1 | Maintenance Point_(Fr_North) | 2026-08-31 | Gola Bazar srinagar , Pauri Garhwal, Uttarakhand-246174 | 246174 | 20260831000911 - Induction Cooker | 730 | Complain | Machine Dead | IW---not working | Asha Kandi | 16:29:42 | 2026-08-31 | 16:29:42 | 6CAC00004206 | Docket | 2026-08-31 | 17:06:32 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:29:42 | No | No | 2025-10-12 | Dealer | Small Appliances | MAINTAINCE POINT | JHarkhand | 20260831000911 | CRYSTAL 2000 | CIRCUIT | SPSAEEIW0490 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 600 | 60662 | 46266 | TODAY READY FOR DISPATCH | 0.61 | 0.61 | |||||||||||
| 20260831000912 | Himanshu Air Conditioner | Hira Lal Mahato | Bihar | Nokha | 7482063774 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945872 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Himanshu Air Conditioner | 2026-08-31 | Village Amarpur, P.o + P.s Rajpur , Rohtas Bihar , 802219 | 802219 | 20260831000912 - Infrared Cooker | 730 | Complain | Machine Dead | iw complain /calling Bhagwan Electric / Chotu /9304057846 | Soma Tapader | 16:30:31 | 2026-08-31 | 16:30:31 | 6C04SA000005 | Docket | 2026-08-31 | 16:30:31 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:30:31 | No | No | 2025-08-10 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831000914 | Digital service | Ram Pravesh Chorasiya | Jharkhand | Chainpur | 6201470573 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260394451074 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Vill Buribir , Po Harinamar, Ps Chainpur,Palamau ,Jharkhand 822110 | 822110 | 20260831000914 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain // Glass Broken // Check Warranty // | Soma Tapader | 16:31:36 | 2026-08-31 | 16:31:36 | 6C04SA000037 | Docket | 2026-08-31 | 16:31:36 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:31:36 | No | No | 2026-04-14 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260831000914 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | 60660 | 46266 | TODAY READY FOR DISPATCH | 7482034426 | ||||||||||||
| 20260831000922 | Aditya Enterprises | Rajveer Kumar | Bihar | Dinapur-Cum-Khagaul | 9631645010 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aditya Enterprises | 2026-08-31 | Saguna Khagaul Road, Garikhana, opposite Bank of India Patna, Bihar 801105 | 801105 | 20260831000922 - Infrared Cooker | 730 | Complain | Others | IW//auto cut problem | Ballal Krishna Rao | 16:39:43 | 2026-08-31 | 16:39:43 | 6C04SA000168 | Docket | 2026-08-31 | 16:39:43 | General | Dealer | 2026-08-31 | 2026-09-03 | 16:39:43 | No | No | 2024-12-16 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000950 | Digital service | Salim Raza | Jharkhand | Hussainabad | 7303038625 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294450720 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Vill Mohammadabad, Po Japla, Ps Hussainabad ,Palamau , Jharkhand 822116 | 822116 | 20260831000950 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain // Glass Broken // Check Warranty // | Piyali Dasgupta | 16:51:37 | 2026-08-31 | 16:51:37 | 6C04SA000037 | Docket | 2026-08-31 | 16:51:38 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:51:37 | No | No | 2026-04-04 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260831000950 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | 60660 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260831000954 | Digital service | Karan Chowhan | Jharkhand | Hussainabad | 9060813345 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Digital service | 2026-08-31 | Haidar Nagar, Near Kanoda, Hussainabad, Palamu, Jharkhand 822115 | 822115 | 20260831000954 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue | Sayani Banerjee | 16:54:20 | 2026-08-31 | 16:54:20 | 6C04SA000037 | Docket | 2026-08-31 | 16:54:20 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:54:20 | No | No | 2024-10-31 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260831000973 | Himanshu Air Conditioner | Hare Ram Paswan | Bihar | Nauhatta | 9065694557 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062961873 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Himanshu Air Conditioner | 2026-08-31 | Vill Nimahath , Post Chunhatta, Ps Nauhatta, Rohtas, Bihar, Pincode - 821304 | 821304 | 20260831000973 - Infrared Cooker | 365 | Complain | Machine Dead | IW - Complain / As Per Dealer Confirm Her Home Usable Product Please Confirm /Monu Enterprises -Hare Ram Paswan -6201544560 | Devalina Dey Roy | 16:59:40 | 2026-08-31 | 16:59:40 | 6C04SA000005 | Docket | 2026-08-31 | 16:59:40 | General | End Customer | 2026-08-31 | 2026-09-03 | 16:59:40 | No | No | 2025-07-20 | Dealer | Small Appliances | 6201544560 | 350 | 350 | 350 | |||||||||||||||||||||||||
| 20260831000981 | Himanshu Air Conditioner | Binod Ray | Bihar | Dinara | 9835973010 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462950225 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Himanshu Air Conditioner | 2026-08-31 | Ketahar kala, Dinara, Rohtas, Bihar, Pin-802213 | 802213 | 20260831000981 - Infrared Cooker | 730 | Complain | Power Cord Problem | IW // auto cut issue | Payal Sarkar | 17:02:02 | 2026-08-31 | 17:02:02 | 6C04SA000005 | Docket | 2026-08-31 | 17:02:02 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:02:02 | No | No | 2025-03-14 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831001015 | Techno World Services | Parveen Kumar | Bihar | Belaganj | 9034361837 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250894412608 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | within sla | 1 | Techno World Services | 2026-08-31 | Vpo - Chhatiyana, Makdumpur, Jehanabad, Bihar, 804403 | 804403 | 20260831001015 - Infrared Cooker | 730 | Complain | Glass Broken | IW - complain | Sanjay Sarkar | 17:22:12 | 2026-08-31 | 17:22:12 | 6C04SA000162 | Docket | 2026-08-31 | 18:51:09 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:22:12 | No | No | 2025-12-20 | Dealer | Small Appliances | 7870915041 | 1.48 | 1.48 | ||||||||||||||||||||||||||
| 20260831001029 | M/S Euro Services | Mrs Poonam | Uttar Pradesh | Bansgaon | 6393847710 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794450126 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | M/S Euro Services | 2026-08-31 | Bansgaon,Near-Hanuman Mandir,Dist-Gorakhpur,Uttar Pradesh, Pincode-273403 | 273403 | 20260831001029 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain | Devalina Dey Roy | 17:28:52 | 2026-08-31 | 17:28:52 | 6C04SA000241 | Docket | 2026-08-31 | 17:28:52 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:28:52 | No | No | 2026-07-25 | Dealer | Small Appliances | 9415849743 | ||||||||||||||||||||||||||||
| 20260831001044 | Next Gen Electricals | Praveen Singh | Jharkhand | Deori | 8434474905 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240584501166 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Next Gen Electricals | 2026-08-31 | Main Road, Po-Chatro, Ps-Deori, Giridih, Jharkhand 815314 | 815314 | 20260831001044 - Induction Cooker | 365 | Complain | Display Problem | IW / Complaint / Switch Issue / Jyoti electronics and electric- Amit Kumar Tiwari (9771316043) | Guddi Bhagat | 17:37:08 | 2026-08-31 | 17:37:08 | 6C04SA000134 | Docket | 2026-08-31 | 17:37:08 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:37:08 | No | No | 2025-10-08 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831001051 | RA Sons | Md Irfan | Jharkhand | Hazaribag | 8252553026 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362935578 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | RA Sons | 2026-08-31 | Vill- Ghughulia, Po & Ps- Tatijharia, Near Masjid, Hazaribagh, Jharkhand, Pin - 825313 | 825313 | 20260831001051 - Infrared Cooker | 730 | Complain | Others | IW - Complain // Body Current Issue// | Laxmi Baidya | 17:40:07 | 2026-08-31 | 17:40:07 | 6C04SA000291 | Docket | 2026-08-31 | 17:40:07 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:40:07 | No | No | 2024-10-02 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831001060 | Himanshu Air Conditioner | Juhi Singh | Bihar | Kargahar | 9102365038 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Himanshu Air Conditioner | 2026-08-31 | vill - Dev Khaira, Near Kali Mandir, Kargahar, Rohtas, Bihar 821107 | 821107 | 20260831001060 - Infrared Cooker | 730 | Complain | Others | IW , Complaint , Not Working Properly . | Sayani Banerjee | 17:43:50 | 2026-08-31 | 17:43:50 | 6C04SA000005 | Docket | 2026-08-31 | 17:43:50 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:43:50 | No | No | 2025-03-09 | Dealer | Small Appliances | 9572268502 | |||||||||||||||||||||||||||||
| 20260831001061 | PRAGATI ENTERPRISES | Sunil Kumar | West Bengal | Salanpur | 7061946883 | CTP-FABIO 2B-SMALL APP | Cooktop | 251057050472 | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | PRAGATI ENTERPRISES | 2026-08-31 | Maha Prabhu Basanalay,Station Road,Barakar,Dist-Puchim Bardhaman,West Bengal,Pin-713324 | 713324 | 20260831001061 - Cooktop | 730 | Complain | flame issue | IW - Complain /Mondal Electronics - Pramod Prasad -9563940107 | Devalina Dey Roy | 17:44:08 | 2026-08-31 | 17:44:08 | 6C04SA000306 | Docket | 2026-08-31 | 17:44:09 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:44:08 | No | No | 2026-08-23 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260831001079 | Next Gen Electricals | Bhadri Mahato | Jharkhand | Gande | 7292878989 | IND-BRONZY-W11-SMALLAPP | Induction Cooker | 210332008147 | FGSAICBU0010 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Next Gen Electricals | 2026-08-31 | Vill Gande , PO & PS Gande , Near BOI ,Giridh , Jharkhand 815312 | 815312 | 20260831001079 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complain / Maa Ambe Bartan Bhandar - Vicky Kumar Swarnakar -9304202290 | Devalina Dey Roy | 17:51:33 | 2026-08-31 | 17:51:33 | 6C04SA000134 | Docket | 2026-08-31 | 17:51:33 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:51:33 | No | No | 2025-07-15 | Maa Ambe Bartan Bhandar | Small Appliances | |||||||||||||||||||||||||||||
| 20260831001082 | Aditya Electricals | Laxmi Narayan Dubedhi | Madhya Pradesh | Mauganj | 8319378791 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062958571 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 1 | Aditya Electricals | 2026-08-31 | Vill Chandeh , Po & Ps Nayegarhi ,Near Hanuman Temple , Rewa , Madhya Pradesh 486340 | 486340 | 20260831001082 - Infrared Cooker | 365 | Complain | Machine Dead | Iw- Noise Issue & Fan Not Working, sujit dey 9064919109 | Sanjoy Dolui | 17:53:10 | 2026-08-31 | 17:53:10 | 6C04SA000299 | Docket | 2026-08-31 | 17:53:10 | General | End Customer | 2026-08-31 | 2026-09-03 | 17:53:10 | No | No | 2025-05-15 | Dealer | Small Appliances | 7354493985 | 2025-05-15 | 350 | 350 | 350 |