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Summary — Count by Service Incharge / State (TAT age buckets)

Service Incharge State ≤3 Days 4-6 Days 7-10 Days 11-30 Days >30 Days Grand Total
Unassigned Uttar Pradesh 238 41 28 20 6 333
Unassigned JHarkhand  108 66 67 56 2 299
Unassigned WEST BENGAL 36 28 31 43 0 138
Unassigned UTTAR PRADESH 0 10 20 32 20 82
Unassigned Bihar 5 4 15 20 0 44
Unassigned ODISSA 11 5 2 8 0 26
Unassigned NORTH EAST 1 0 13 9 0 23
Unassigned M.P 0 4 4 11 0 19
Unassigned CHATISGARH 1 4 4 1 0 10
Unassigned MAHARASTHA 0 3 0 3 3 9

Detail — Docket + Spare Dispatch Status Data (all columns)

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678 matching docket(s) · 62 column(s) · showing 50 per page.

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Docket No Assigned To Customer Name Customer State Customer City Phone Product Name Parent Product Names Serial No SKU Warranty Status Current Stage Current Docket Status SLA Status Docket Age (Day) ASC Name Created Date Created By Created Time Docket Start Date Docket Start Time Emp Code Disposed Folder Ticket Last Assigned Date Ticket Last Assigned Time Docket Type Customer Address Customer Pin Code Customer Type Docket Title Ticket Create Date Ticket Due Date Ticket Due Time Interested for Agreement Happy Code Warranty Days Call Type Nature of complain DOP Docket Creation Remarks Point of Sell Date of Installation Product Type Order Number Incharge Name Franchise Name State (Spares) Docket No (Spares) Model Name Spares Description Sage Code Despatch Date Courier Name Source Sheet Additional Phone Docket Disposition Remarks Last Assign to technician Service Charge Final Service Charge After Discount Invoice Total Customer TAT Service Base TAT
20260901000305 Vishwakarma Services Sohan Kumar Vind Uttar Pradesh Ghazipur 8766793765 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Vishwakarma Services_Fr_Small 2026-09-01 Guddi Bhagat 12:04:47 2026-09-01 12:04:47 6C04SA000339 Docket 2026-09-01 12:04:47 General Ruhipur,Ghazipur Uttar Pradesh 233305 233305 End Customer 20260901000305 - Infrared Cooker 2026-09-01 2026-09-04 12:04:47 No No 730 Complain Glass Broken 2026-03-27 IW-Complain-Glass Broken- Dealer-Sunil Kumar Jaiswal From Sunil Electronic -9616033209 Dealer 2026-03-27 Small Appliances
20260901000307 Vishwakarma Services Chanchal Singh Uttar Pradesh Ghazipur 8353916810 ACL-FROSTY 70L - SMALLAPP Air Cooler 250588000258 FGAC01SA0001 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Vishwakarma Services_Fr_Small 2026-09-01 Sathi Das 12:05:41 2026-09-01 12:05:41 6C04SA000339 Docket 2026-09-01 12:05:41 General Vill + Post - Mahuari, Dis - Ghazipur, State - Uttar Pradesh, Pin - 233303 233303 End Customer 20260901000307 - Air Cooler 2026-09-01 2026-09-04 12:05:41 No No 365 Complain Motor Not Working 2026-04-24 IW - Fan Motor Not Working, Call Booked By Abhishek Yadav From Tony Enterprises - 7007397481 Dealer Small Appliances
20260901000325 Service Point Raju Kumar Bihar Fatwah 8340401612 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 230962982669 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Service Point 2026-09-01 Devalina Dey Roy 12:14:58 2026-09-01 12:14:58 6C04SA000149 Docket 2026-09-01 12:14:58 General Village + PO - Kachi Darga, PS - Nadi, Fatwah, Patna, Bihar, Pincode- 803201 803201 End Customer 20260901000325 - Infrared Cooker 2026-09-01 2026-09-04 12:14:58 No No 730 Complain Machine Dead 2025-10-02 IW - Complain Dealer Small Appliances 8340192700
20260901000328 Digital service Aditi Kr Gupta Jharkhand Hussainabad 8092288162 INF-SOLAR-SMALLAPP Infrared Cooker 251294450449 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Digital service 2026-09-01 Aritra Das 12:17:04 2026-09-01 12:17:04 6C04SA000037 Docket 2026-09-01 12:17:04 General VILL:DAWNGAR,PST-DAWNGAR, PS- Hussainabad , PALAMAU,822116 822116 Dealer 20260901000328 - Infrared Cooker 2026-09-01 2026-09-04 12:17:04 No No 730 Complain Glass Broken 2026-01-30 IW- COMPLAIN // GLASS BROKEN // BOOKED BY-DEALER - SUNIL KR SINGH 9430165525 , PRITAM ELECTRONICS Dealer Small Appliances 9905214228
20260901000333 Pari Traders Deepak Kumar Bihar Aurangabad 7321911527 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231062905601 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Pari Traders 2026-09-01 Priyanka Dey 12:18:56 2026-09-01 12:18:56 6C04SA000298 Docket 2026-09-01 12:18:56 General Goh, Aurangabad, Bihar, Pin - 824203 824203 End Customer 20260901000333 - Infrared Cooker 2026-09-01 2026-09-04 12:18:56 No No 730 Complain Machine Dead 2025-01-13 IW _ Complaint _ Machine Dead Issue _ Dealer Small Appliances
20260901000350 Biswajit Ghosh Susanta Paul West Bengal Rajarhat 9804300447 IND - MAGNETO - SMALLAPP Induction Cooker 240269600564 FGSAICBU0015 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Biswajit Ghosh 2026-09-01 Sanjay Sarkar 12:26:50 2026-09-01 12:26:50 6C04SA000326 Docket 2026-09-01 12:26:50 General BB -13_ Rabindra Pally, Jyangra, Baguihati, Jora Mandir, Near Kumar Landry, Kolkata, West Bengal, Pin - 700059 700059 End Customer 20260901000350 - Induction Cooker 2026-09-01 2026-09-04 12:26:50 No No 730 Complain Machine Dead 2024-10-06 IW - complain // Same Issue Face Again test 2024-10-06 Small Appliances 9143417110
20260901000356 Mahadev Service Purushottam Uttarakhand Rishikesh 9410175569 IND-TEMPO 2000 - SMALLAPP Induction Cooker FGSAIC200001 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mahadev Services 2026-09-01 Payal Sarkar 12:31:15 2026-09-01 12:31:15 6C2045BA0032 Docket 2026-09-01 12:31:15 General Rishikesh Chandreshwar Marg, Near Purana TV Bus Stand, Dehradun, Uttarakhand 249201 249201 Dealer 20260901000356 - Induction Cooker 2026-09-01 2026-09-04 12:31:15 No No 365 Complain Machine Dead 2026-07-27 IW // machine dead , booked from kartik telecom by rukam singh , ph - 9634463464 Dealer Small Appliances
20260901000366 Maas Global Abhishake Roy Jharkhand Deoghar 8287947301 IND- BOLT EXCEL 2000 - SMALLAPP Induction Cooker 260188701375 FGSAMG500020 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Maas Global 2026-09-01 Nishita Dey 12:34:24 2026-09-01 12:34:24 6C04SA000100 Docket 2026-09-01 12:34:24 General Flat No - 3BF9, 5Th Floor, Block B, Bishnu Apartment, Williams Town, Deoghar, Jharkhand, 814112 814112 End Customer 20260901000366 - Induction Cooker 2026-09-01 2026-09-04 12:34:24 No No 365 Complain Machine Dead 2026-03-24 IW-Complain-Same issue raised-Now the product in SC Online (Flipkart) Small Appliances
20260901000378 Devanshi Electronics & Electricals Rajesh Daharia Chattisgarh Bilha 6261152788 INF-SOLAR-SMALLAPP Infrared Cooker 250694410126 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Devanshi electronics & electricals 2026-09-01 Subrata Kumar Das 12:40:34 2026-09-01 12:40:34 6C04SA000115 Docket 2026-09-01 12:40:34 General Main Road, Sanichari bazar, Bilha, Bilaspur, Chattisgarh, Pin-495224 495224 End Customer 20260901000378 - Infrared Cooker 2026-09-01 2026-09-04 12:40:34 No No 730 Complain Machine Dead 2025-12-06 IW - Complaint, Docket booked by Mukesh From Mukesh Enterprise(9977266009) Dealer Small Appliances
20260901000384 Shri Sai Nath Enterprises Dilip Kumar Bihar Rahui 7979073599 CTP-FABIO 3B-Retail Cooktop 231057100959 FGCT01RT0013 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Shri Sai Nath Enterprises 2026-09-01 Priyanka Dey 12:44:10 2026-09-01 12:44:10 6C04SA000133 Docket 2026-09-01 12:44:10 General Singarhat, Mogol Kuan, Bihar Sharif , Rahui, Nalanda, Bihar, Pin - 803118 803118 End Customer 20260901000384 - Cooktop 2026-09-01 2026-09-04 12:44:10 No No 730 Complain Leakeage issue 2025-09-02 IW _ Complaint _ Knob Is Catching Fire _ Need Urgent Service _ Dealer Small Appliances
20260901000386 Verma Enterprise Harsika Solanki Madhya Pradesh Huzur 9174614026 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Verma Enterprise 2026-09-01 Payal Sarkar 12:44:41 2026-09-01 12:44:41 6C04SA000331 Docket 2026-09-01 12:44:41 General 36/3 , first floor , arera colony , bhopal , pin - 460216 462016 End Customer 20260901000386 - Infrared Cooker 2026-09-01 2026-09-04 12:44:41 No No 730 Complain Display Problem 2026-02-16 IW // body issue some thing and display problem . Dealer Small Appliances
20260901000394 Oberai Enterprises Small Mr Soael Uttar Pradesh Saharanpur 9368064133 IND- BOLT EXCEL 2000 - SMALLAPP Induction Cooker 260488702693 FGSAMG500020 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Oberai Enterprises (Small) 2026-09-01 Ballal Krishna Rao 12:47:46 2026-09-01 12:47:46 6CAC00003968 Docket 2026-09-01 12:47:46 General Shekhpura , Kadim , Near Bhorega Tower ,Saharanpur , Uttar Pradesh 247001 247001 End Customer 20260901000394 - Induction Cooker 2026-09-01 2026-09-04 12:47:46 No No 365 Complain Machine Dead 2026-05-29 IW// Dealer Small Appliances
20260901000396 RA Sons Md Shahjahan Jharkhand Hunterganj 9546872676 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 241062962669 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 RA Sons 2026-09-01 Guddi Bhagat 12:49:05 2026-09-01 12:49:05 6C04SA000291 Docket 2026-09-01 12:49:05 General Vill-Pindri, Po+Ps-Hunterganj, Near- Pindri Chowk, Chatra, Jharkhand 825403 825403 End Customer 20260901000396 - Infrared Cooker 2026-09-01 2026-09-04 12:49:05 No No 730 Complain Heating Issue 2026-07-25 IW / Compliant Dealer Small Appliances
20260901000399 Anmol & Aryan Trading Company Ram Parves Marik Bihar Baikunthpur 9955467313 INF-SOLAR-SMALLAPP Infrared Cooker 241094401793 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Anmol & Aryan Trading Company 2026-09-01 Nishita Dey 12:51:29 2026-09-01 12:51:29 6C04SA000296 Docket 2026-09-01 12:51:29 General Kharadiya more, Naviganj road, Near Hanuman mandir, Gopalganj Bihar 841409 End Customer 20260901000399 - Infrared Cooker 2026-09-01 2026-09-04 12:51:29 No No 730 Complain Glass Broken 2026-07-22 IW-Complain-Glass Broken-Check warrenty card Dealer Small Appliances
20260901000406 Mamta enterprises Dharmendra Yadav Bihar Colgong 7549553117 INF-SOLAR-SMALLAPP Infrared Cooker 250294406949 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Sathi Das 12:56:22 2026-09-01 12:56:22 6C04SA000139 Docket 2026-09-01 12:56:22 General Vill-Baranchari, Ps- Kahalgaon, Near-Bajrangbali Temple & Middle School, Bhagalpur, Bihar 813222 813222 End Customer 20260901000406 - Infrared Cooker 2026-09-01 2026-09-04 12:56:22 No No 730 Complain Machine Dead 2025-11-19 IW - Machine Dead. Dealer Small Appliances 6287087106
20260901000410 Anmol & Aryan Trading Company Ari Kumar Pandit Bihar Manjha 9771650525 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Anmol & Aryan Trading Company 2026-09-01 Nishita Dey 12:58:22 2026-09-01 12:58:22 6C04SA000296 Docket 2026-09-01 12:58:22 General Thana road, Folmandi , Near Thana Gopalganj Bihar 841427 End Customer 20260901000410 - Infrared Cooker 2026-09-01 2026-09-04 12:58:22 No No 730 Complain Glass Broken 2026-06-12 IW-Complain-Glass Broken Dealer Small Appliances
20260901000414 Babita Electrical Service Ajay Yadav Jharkhand Gobindpur 9798154030 INF-SOLAR-SMALLAPP Infrared Cooker 251294451513 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 Aritra Das 13:01:00 2026-09-01 13:01:00 6C04SA000007 Docket 2026-09-01 13:01:00 General VILL: TOPSANCHI, PST-TOPSANCHI, NEAR BY GOMOH ROAD,DHANBAD,JHARKHAND ,828402 828402 Dealer 20260901000414 - Infrared Cooker 2026-09-01 2026-09-04 13:01:00 No No 730 Complain Machine Dead 2026-07-26 IW- COMPLAIN// MACHINE DEAD// MUST CALL BEFORE VISIT Dealer Small Appliances 9905306445
20260901000417 RA Sons Goutam Paswan Jharkhand Ichak 8809566148 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362935441 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 RA Sons 2026-09-01 Guddi Bhagat 13:02:49 2026-09-01 13:02:49 6C04SA000291 Docket 2026-09-01 13:02:49 General Vill-Bonga, Near-Shiv Mandir, Hazaribagh, Jharkhand 825402 825402 End Customer 20260901000417 - Infrared Cooker 2026-09-01 2026-09-04 13:02:49 No No 730 Complain Machine Dead 2024-10-31 IW / Compliant / Laxmi complex Hazaribagh - Mansi (8595552523) Dealer Small Appliances
20260901000420 PRAGATI ENTERPRISES Mondal Electronic//satyajit Mondal West Bengal Jamuria 9851836691 IND-TEMPO 2000 - SMALLAPP Induction Cooker 260584504564 FGSAIC200001 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 PRAGATI ENTERPRISES 2026-09-01 Sharmistha Banerjee 13:04:55 2026-09-01 13:04:55 6C04SA000306 Docket 2026-09-01 13:04:55 General Bogra, City Asansol, Paschim Bardhaman, West Bengal, Pin - 713332 713332 Dealer 20260901000420 - Induction Cooker 2026-09-01 2026-09-04 13:04:55 No No 365 Complain Machine Dead 2026-09-01 Dealer Stock || Machine Dead || Docket as per approval Branch 2026-09-01 Small Appliances 8116972061
20260901000438 Sachiv Enterprises Prafulla Kumar Panda Odisha Chhatrapur 9040136386 IND-TEMPO 2000 - SMALLAPP Induction Cooker 250684500527 FGSAIC200001 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Sachiv Enterprises 2026-09-01 Piyali Dasgupta 13:16:13 2026-09-01 13:16:13 6CAC00003942 Docket 2026-09-01 13:16:13 General Main Road Chhatrapur, Near Mousena Temple, Ganjam , Odisha 761020 761020 End Customer 20260901000438 - Induction Cooker 2026-09-01 2026-09-04 13:16:13 No No 365 Complain Display Problem, Heating Issue 2026-05-25 IW - Complain // Display Not Working & Low Heating / Check Warranty // POS- Om Sri Mahaveer Enterprise - Shiva Swami (9692225767) Dealer Small Appliances
20260901000451 Quick Service Astrasun Haq West Bengal Samserganj 9733957023 ACL- HYDRA 40L - SMALLAPP Air Cooler FGAI169SA0023 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 0 Quick Service 2026-09-01 Payal Sarkar 13:23:08 2026-09-01 13:23:08 6C04SA000274 Docket 2026-09-01 14:05:53 General brahman gram , farakka , murshidabad , pin - 742202 742202 End Customer 20260901000451 - Air Cooler 2026-09-01 2026-09-04 13:23:08 No No 365 Complain Motor Not Working 2026-04-20 IW // motor not working . Dealer 2026-04-20 Small Appliances ASSIGNED_TO_TECHNICIAN 2026-09-01 14:05:53
20260901000454 Digital service Shubham Kumar Jharkhand Panki 9334341944 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Digital service 2026-09-01 Ballal Krishna Rao 13:25:18 2026-09-01 13:25:18 6C04SA000037 Docket 2026-09-01 13:25:18 General Nilambar, Pitambarpur, Lesliganj, Palamu, Jharkhand 822118 822118 Dealer 20260901000454 - Infrared Cooker 2026-09-01 2026-09-04 13:25:18 No No 730 Complain Others 2026-04-10 IW// error problem Dealer Small Appliances
20260901000456 BANI ENTERPRISE Biswarup Das West Bengal Mohammad Bazar 9672915060 INF-SOLAR-SMALLAPP Infrared Cooker 250294406666 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 BANI ENTERPRISE 2026-09-01 Devalina Dey Roy 13:26:05 2026-09-01 13:26:05 6C04SA000153 Docket 2026-09-01 13:26:05 General Dakbunglow More,Bank Road,Near-Punjab Bank,Dist-Birbhum,West Bengal,Pin-731216 731216 End Customer 20260901000456 - Infrared Cooker 2026-09-01 2026-09-04 13:26:05 No No 730 Complain Glass Broken 2025-12-19 IW - Complain /call Booking Number-8391938829 Dealer Small Appliances
20260901000459 Quick Service Abinash Shaikh West Bengal Samserganj 8016874636 ACL-ALASKA 90L - SMALLAPP Air Cooler FGAC01SA0002 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 0 Quick Service 2026-09-01 Payal Sarkar 13:27:48 2026-09-01 13:27:48 6C04SA000274 Docket 2026-09-01 14:06:06 General Housenagar, Post - Tinpukuria, Ps- Samserganj, Murshidabad, West Bengal, Pin - 742202 742202 End Customer 20260901000459 - Air Cooler 2026-09-01 2026-09-04 13:27:48 No No 365 Complain Auto swing not working 2026-05-04 IW // fan not working . Dealer 2026-05-05 Small Appliances ASSIGNED_TO_TECHNICIAN 2026-09-01 14:06:06
20260901000466 M.s. Enterprises Santosh Chattisgarh Dhamdha 9495622135 NM-NUTRIMIX PRO - SMALL APP Mixer Grinder 250192600488 FGMXG629SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M.S. ENTERPRISES 2026-09-01 Sanjoy Dolui 13:30:54 2026-09-01 13:30:54 6C04SA000321 Docket 2026-09-01 13:30:54 General Dhamdha Durg Chhattisgarh,491331 491331 End Customer 20260901000466 - Mixer Grinder 2026-09-01 2026-09-04 13:30:54 No No 730 Complain Machine Dead 2025-05-24 Iw- Dead - 92855 00205 ~MS Enterprises Dealer Small Appliances
20260901000467 S S Enterprises Bano Khan Uttar Pradesh Kanpur 7080036728 MXG - OMEGA DLX 500 - SMALLAPP Mixer Grinder 250697200997 FGSAMG500016 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 S S enterprises 2026-09-01 Devalina Dey Roy 13:31:03 2026-09-01 13:31:03 6C04SA000253 Docket 2026-09-01 13:31:03 General 3A,Mangla Vihar,sanigawan Road,Near-Nayara Petrol Pump,Dist-Kanpur Nagar,Uttar Pradesh,Pin-208015 208015 End Customer 20260901000467 - Mixer Grinder 2026-09-01 2026-09-04 13:31:03 No No 730 Complain Machine Dead 2026-06-20 IW - Complain / Maa Electronics - Rajesh-7905523442 Dealer Small Appliances
20260901000471 BANI ENTERPRISE Bidyut Roy West Bengal Nanoor 6297874390 IND-PRIME 1600 - SMALL APP Induction Cooker 240384300828 FGSAICBU0021 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 BANI ENTERPRISE 2026-09-01 Sathi Das 13:33:18 2026-09-01 13:33:18 6C04SA000153 Docket 2026-09-01 13:33:18 General khairasol Roy Para, Nanoor, Birbhum, West Bengal Pin-731125 731125 End Customer 20260901000471 - Induction Cooker 2026-09-01 2026-09-04 13:33:18 No No 365 Complain Machine Dead 2026-04-04 IW - Machine Dead. Call Before Visit. Dealer Small Appliances
20260901000484 Mamta enterprises Gautam Kumar Bihar Colgong 9155087026 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 230962992126 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Mamta enterprises 2026-09-01 Devalina Dey Roy 13:48:11 2026-09-01 13:48:11 6C04SA000139 Docket 2026-09-01 13:48:11 General Vil-P/O Roshanpur ,P/S Pripainti,Dist-Bhagalpur,Bihar,pin-813206 813206 End Customer 20260901000484 - Infrared Cooker 2026-09-01 2026-09-04 13:48:11 No No 730 Complain Machine Dead, Display Problem 2025-06-19 IW - Complain / Shiv Bartan Bhander-Gaurav Kumar Gupta -6287087140 Dealer Small Appliances
20260901000486 Babita Electrical Service Shankar Suri Jharkhand Peterbar 6299280196 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462946186 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 Priyanka Dey 13:49:50 2026-09-01 13:49:50 6C04SA000007 Docket 2026-09-01 13:49:51 General Gaga, Kodarma,Peterbar, Bokaro,Jharkhand,829121 829121 End Customer 20260901000486 - Infrared Cooker 2026-09-01 2026-09-04 13:49:50 No No 730 Complain Machine Dead 2025-12-12 IW _ Complaint _ Machine Dead Issue _ Docket Booked By Goldy Steel _ Bokaro _ Avishek Kumar Gupta ( 8789589066 ) Dealer Small Appliances
20260901000487 Babita Electrical Service Hiralal Turi Jharkhand Peterbar 9572068734 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462942240 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Babita Electrical Service 2026-09-01 Priyanka Dey 13:50:31 2026-09-01 13:50:31 6C04SA000007 Docket 2026-09-01 13:50:31 General Gaga Kodarma, Pitarwar, Bokaro, Jharkhand, 829121 829121 End Customer 20260901000487 - Infrared Cooker 2026-09-01 2026-09-04 13:50:31 No No 730 Complain Machine Dead 2025-04-10 IW _ Complaint _ Machine Dead Issue _ Docket Booked By Goldy Steel _ Bokaro _ Avishek Kumar Gupta ( 8789589066 ) Dealer Small Appliances 8235017037
20260901000497 Quick Service Rajesh Sekh West Bengal Sagardighi 9064747153 IND- BOLT EXCEL 2000 - SMALLAPP Induction Cooker 240388700679 FGSAMG500020 IN_WARRANTY ASSIGNED_TO_TECHNICIAN IN_PROGRESS within sla 0 Quick Service 2026-09-01 Piyali Dasgupta 13:55:50 2026-09-01 13:55:50 6C04SA000274 Docket 2026-09-01 14:06:56 General Vill & Po & Ps Sagardighi, Murshidabad, West Bengal 742226 742226 End Customer 20260901000497 - Induction Cooker 2026-09-01 2026-09-04 13:55:50 No No 365 Complain Machine Dead 2025-11-10 IW - Complain // Machine Dead // Check Warranty / Dealer Small Appliances ASSIGNED_TO_TECHNICIAN 2026-09-01 14:06:56
20260901000516 M/S Euro Services Bhashkar Singh Uttar Pradesh Gorakhpur 9695068196 INF-SOLAR-SMALLAPP Infrared Cooker 260394451367 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M/S Euro Services 2026-09-01 Subhajit Patra 14:09:59 2026-09-01 14:09:59 6C04SA000241 Docket 2026-09-01 14:09:59 General Medial College Road, Ashuran, Near Vishnu mandir, Gorakhpur, Uttar Pradesh, 273004 273004 End Customer 20260901000516 - Infrared Cooker 2026-09-01 2026-09-04 14:09:59 No No 730 Complain Glass Broken 2026-07-07 IW - Glass Broken // Praveen, Amit Electronic(7905776159) Dealer Small Appliances
20260901000517 Next Gen Electricals Md Mozaffar Ansari Jharkhand Dhanwar 7482985682 INF-SOLAR-SMALLAPP Infrared Cooker 250794411313 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Next Gen Electricals 2026-09-01 Sayani Banerjee 14:10:30 2026-09-01 14:10:30 6C04SA000134 Docket 2026-09-01 14:10:30 General Vill- Mamaahari Tola Partand ,P.O - Khorimahuwa, PS Dhanwar, Giridh, Jharkhand, 825412 825412 End Customer 20260901000517 - Infrared Cooker 2026-09-01 2026-09-04 14:10:30 No No 730 Complain Others 2026-01-08 IW , Complaint , Auto Power off problem. Dealer Small Appliances
20260901000525 Basant Kumar Chandra Bajrang Ram Chattisgarh Rajpur 8718989957 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362933429 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Basant kumar chandra 2026-09-01 Sathi Das 14:13:51 2026-09-01 14:13:51 6C04SA000158 Docket 2026-09-01 14:13:51 General Vill-Ayari, Po-Dipadihkala, Ps- Shankargarh, Near-Primary Middle School, Balrampur, Surguja, Chattisgarh, Pincode -497118 497118 End Customer 20260901000525 - Infrared Cooker 2026-09-01 2026-09-04 14:13:51 No No 730 Complain Machine Dead 2024-09-23 IW- Machine Dead. Dealer Small Appliances
20260901000529 Keshri Service Small Shuwant Kumar Bihar Jehanabad 9931689471 INF-SOLAR-SMALLAPP Infrared Cooker 251294450072 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Keshri Service 2026-09-01 Piyali Dasgupta 14:15:17 2026-09-01 14:15:17 6C04SA000324 Docket 2026-09-01 14:15:18 General Bhadhteri House, Bhittu More, Court Area, Near Gauri Ghat, Jehanabad, Bihar, Pincode - 804408 804408 End Customer 20260901000529 - Infrared Cooker 2026-09-01 2026-09-04 14:15:17 No No 730 Complain Heating Issue 2026-03-15 IW - Complain // Low Heating / Check Warranty / Dealer Small Appliances
20260901000530 EUROTECH Manju Hada West Bengal Kolkata 9831304468 OTG-ZEPHIRE - 30L-SMALLAPP Oven Toaster Grill FGSAOT300002 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 EUROTECH 2026-09-01 Sharmistha Banerjee 14:15:29 2026-09-01 14:15:29 6C04SA000016 Docket 2026-09-01 14:15:29 General 6/1A Middleton Street,Lalita Kunj, 3rd Floor, Flat 3B,Kolkata, West Bengal, Pin - 700071 700071 End Customer 20260901000530 - Oven Toaster Grill 2026-09-01 2026-09-04 14:15:29 No No 730 Demo Request Demo Request 2026-09-01 Need Demo Branch 2026-09-01 Small Appliances
20260901000537 Aplipro Small App Goutam Light House - Dealer Point (shamusutra Dhar) West Bengal Faridpur Durgapur 6294520664 IND-TEMPO 2000 - SMALLAPP Induction Cooker 250684501199 FGSAIC200001 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Aplipro 2026-09-01 Piyali Dasgupta 14:22:16 2026-09-01 14:22:16 6C04SA000328 Docket 2026-09-01 14:22:16 General Barogram, Po- Nutandanga, Ps- Ladwa, Near Gramin Bank, Paschim Badhaman, West Bengal, Pin - 713381 713381 Dealer 20260901000537 - Induction Cooker 2026-09-01 2026-09-04 14:22:16 No No 365 Complain Machine Dead 2026-08-25 IW - Complain // Machine Dead / Check Warranty / Dealer Use This Product In His Own House / Goutam Light House _ Shamusutra Dhar (6294520664) Dealer Small Appliances
20260901000538 Next Gen Electricals Ganesh Yadav Jharkhand Bagodar 9576806488 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231162928350 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Next Gen Electricals 2026-09-01 Soma Tapader 14:22:32 2026-09-01 14:22:32 6C04SA000134 Docket 2026-09-01 14:22:32 General Bagodar, Ps- Bagodar, Near Bus Stand, Giridh, Jharkhand, 825322 825322 End Customer 20260901000538 - Infrared Cooker 2026-09-01 2026-09-04 14:22:32 No No 730 Complain Machine Dead 2026-05-10 iw- complaint Dealer Small Appliances
20260901000539 Smart Care Guddu Sandiha Jharkhand Poreyahat 9835019299 INF-SOLAR-SMALLAPP Infrared Cooker 241294404468 FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Smart Care 2026-09-01 Payal Sarkar 14:22:34 2026-09-01 14:22:34 6C04SA000283 Docket 2026-09-01 14:22:34 General Saketpuri, Near Sector Sadan, Godda, Jharkhand, 814133 814133 End Customer 20260901000539 - Infrared Cooker 2026-09-01 2026-09-04 14:22:34 No No 730 Complain Glass Broken, Machine Dead 2025-05-17 IW // glass broke nd machine dead . booked from MC store by MB aprij , ph - 6200803122 Dealer Small Appliances
20260901000540 YASH KITCHEN CENTRE Asish Bansal Uttar Pradesh Firozabad 9999864661 CTP-FABIO 3B-Retail Cooktop 199999864661 FGCT01RT0013 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Yash Kitchen Center 2026-09-01 Guddi Bhagat 14:23:03 2026-09-01 14:23:03 6C04SA000013 Docket 2026-09-01 14:23:03 General 244, Bansal Bhawan, Chawki Gate, Dis - Firozabad, State- Uttar Pradesh, Pin - 283203 283203 End Customer 20260901000540 - Cooktop 2026-09-01 2026-09-04 14:23:03 No No 730 Complain Body Damage 2022-04-02 OW / Complaint / Glass Broken / Before Visit Kindly Re-Confirm Compliant Charge. Dealer 2022-04-03 Small Appliances 8449266797
20260901000552 Smart Care Hasib Ansari Jharkhand Sundarpahari 9771977064 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462952730 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Smart Care 2026-09-01 Priyanka Dey 14:35:18 2026-09-01 14:35:18 6C04SA000283 Docket 2026-09-01 14:35:18 General Vill Tasaria ,Post Ghatiari , ,Godda , Jharkhand ,814156 814156 End Customer 20260901000552 - Infrared Cooker 2026-09-01 2026-09-04 14:35:18 No No 365 Complain Machine Dead 2025-03-11 IW _ Complaint _ Machine Dead Issue _ Docket Booked By Fancy Store _ MD Afroz _ (6200803122) Dealer Small Appliances 9162487233 350 350 350
20260901000560 M/S Euro Services Amit Kumar Uttar Pradesh Gorakhpur 7607090241 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 231062906240 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M/S Euro Services 2026-09-01 Soma Tapader 14:41:00 2026-09-01 14:41:00 6C04SA000241 Docket 2026-09-01 14:41:00 General Vill+ Po- Bhathat , Near Lari Electronics, Gorakhpur, Uttar Pradesh, Pincode- 273306 273306 End Customer 20260901000560 - Infrared Cooker 2026-09-01 2026-09-04 14:41:00 No No 730 Complain Machine Dead 2026-02-13 IW- complaint Dealer Small Appliances
20260901000563 Himanshu Air Conditioner Avoy Kumar Chaube Bihar Nauhatta 6201975210 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Himanshu Air Conditioner 2026-09-01 Nishita Dey 14:43:30 2026-09-01 14:43:30 6C04SA000005 Docket 2026-09-01 14:43:30 General Vill-Parcha, Rohtas Bihar 821304 821304 End Customer 20260901000563 - Infrared Cooker 2026-09-01 2026-09-04 14:43:30 No No 730 Complain Machine Dead, Power Cord Problem 2026-08-27 IW-Complain-Power Issue-Chech warrenty card Dealer Small Appliances 7255077671
20260901000564 Royal Multi Care Abdesh Kumar Singh Uttar Pradesh Tilhar 8756589507 IND-TEMPO 2000 - SMALLAPP Induction Cooker FGSAIC200001 IN_WARRANTY SPARE_PENDING IN_PROGRESS within sla 0 Royal Multicare 2026-09-01 Rohit Shaw 14:44:36 2026-09-01 14:44:36 6CAC00004311 Docket 2026-09-01 16:49:56 General Miranpur, Katra, Tihar, Near By Radha Krishna Mandir, Shahjahanpur, Tilhar, Uttar Pradesh, Pincode - 242301 242301 End Customer 20260901000564 - Induction Cooker 2026-09-01 2026-09-04 14:44:36 No No 365 Complain Machine Dead 2026-05-10 IN Warranty | Complaint | Request Booked By Sanu Singh From R G Corporation - 9651071452 | Dealer Small Appliances 2.09 2.09
20260901000577 M/S Euro Services Shiv Mangal Uttar Pradesh Campierganj ** 8577811964 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240362941718 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 M/S Euro Services 2026-09-01 Rohit Shaw 14:53:05 2026-09-01 14:53:05 6C04SA000241 Docket 2026-09-01 14:53:06 General Jasowall Rajabari, p.s pp Ganj,Gorakhpur Uttar Pradesh, Pincode -273165 273165 End Customer 20260901000577 - Infrared Cooker 2026-09-01 2026-09-04 14:53:05 No No 730 Complain Machine Dead 2025-12-10 IN Warranty | Complaint | Need Urgent Visit | Dealer Small Appliances
20260901000599 Maas Global Birender Shing Jharkhand Sarath 9296852944 INF-SOLAR-SMALLAPP Infrared Cooker FGIFC449SA0022 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Maas Global 2026-09-01 Payal Sarkar 15:13:05 2026-09-01 15:13:05 6C04SA000100 Docket 2026-09-01 15:13:05 General thana - sarath , gram - sarath , pin - 814149 814149 End Customer 20260901000599 - Infrared Cooker 2026-09-01 2026-09-04 15:13:05 No No 730 Complain Machine Dead 2025-03-22 IW // machine dead . Dealer Small Appliances
20260901000621 Ss Enterprise Sakil Sadji West Bengal Ratua - I 6297301974 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 230962989417 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 SS Enterprise 2026-09-01 Sanjay Sarkar 15:23:11 2026-09-01 15:23:11 6C04SA000319 Docket 2026-09-01 15:23:11 General Sabji Para, Dakshin Ratua, Malda, West Bengal, 732205 732205 End Customer 20260901000621 - Infrared Cooker 2026-09-01 2026-09-04 15:23:11 No No 730 Complain Others 2024-03-08 OW - Complain // E 4 Show On Display Dealer Small Appliances 9382880552 350 350 350
20260901000629 Sukriti Enterprises Santosh Kumar Bihar Kurhani 6204509627 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 230762978780 FGSAICBU0014 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Sukriti Enterprises 2026-09-01 Ballal Krishna Rao 15:28:51 2026-09-01 15:28:51 6C04SA000080 Docket 2026-09-01 15:28:51 General Power Grid, Dariyapur Kafen, Quarter No B12, Mujaffarpur, Bihar, Pincode - 844127 844127 End Customer 20260901000629 - Infrared Cooker 2026-09-01 2026-09-04 15:28:51 No No 365 Complain Others 2024-11-16 IW// error problem-E2 Dealer Small Appliances 350 350 350
20260901000634 Keshri Service Small Siyasharan Kumar Bihar Masaurhi 8294164038 INF - PLUTO DLX PLUS - SMALLAPP Infrared Cooker 240462947852 FGSAICBU0014 IN_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 Keshri Service 2026-09-01 Nishita Dey 15:32:03 2026-09-01 15:32:03 6C04SA000324 Docket 2026-09-01 15:32:03 General Masaurhi ,Daudpur , P L S Collage,Patna,Bihar,804452 804452 End Customer 20260901000634 - Infrared Cooker 2026-09-01 2026-09-04 15:32:03 No No 730 Complain Machine Dead 2024-11-09 IN-Complain-Machine dead-Check warrenty card Dealer Small Appliances
20260901000651 Sujit Dey Radhe Shyam Rajbhar Chattisgarh Bhatapara 8103697386 JMG-JUICER MIXER GRINDER VIENA 500-SMALLAPP Juicer Mixer Grinder 210646013972 FGSAMG750006 OUT_WARRANTY ASSIGNED_TO_SERVICE CENTRE IN_PROGRESS within sla 0 HO Small Appliances Service Center 2026-09-01 Payal Sarkar 15:39:30 2026-09-01 15:39:30 11116425 Docket 2026-09-01 15:39:30 General Dhanali, Sitalapara, House no 378, Raipur, Chattisgarh, Pin-493118 493118 End Customer 20260901000651 - Juicer Mixer Grinder 2026-09-01 2026-09-04 15:39:30 No No 730 Complain Body Damage 2021-11-02 OW // body damage . Dealer Small Appliances 8982959140 250 250 250