| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Additional Phone | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | Last Assign to technician | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | REMARKS | Docket Disposition Remarks | P.I.NO./CHECK LIST NO. | P.I. Date | Date of Installation | Service Charge | Final Service Charge After Discount | Invoice Total | Current Sub Stage | Technician TAT |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260827000147 | Soni-electronics | Kamal Singh Saite | Madhya Pradesh | Ashta | 8878405753 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | SONI-ELECTRONICS | 2026-08-27 | Vill - Khamkheda Baijnath, Near Bagwala Mandir, Imli Chok / Imli Kheda, Khamkheda, Ashta, Sehore, Madhya Pradesh 466125 | 466125 | 9826444562 | 20260827000147 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue . | Sayani Banerjee | 11:07:11 | 2026-08-27 | 11:07:11 | 6CAC00002967 | Docket | 2026-08-27 | 11:07:11 | General | End Customer | 2026-08-27 | 2026-08-30 | 11:07:11 | No | No | 2024-09-05 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260827000645 | Keshri Service Small | Jogendra Sharma | Bihar | Jehanabad | 9262941059 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945560 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Keshri Service | 2026-08-27 | Vill-Narayanpur, Ps-Sakurabad, Near- Bada Chowk, Jehanabad, Bihar 804425 | 804425 | 9852140630 | 20260827000645 - Infrared Cooker | 730 | Complain | Machine Dead | IW - complain | Sanjay Sarkar | 16:56:14 | 2026-08-27 | 16:56:14 | 6C04SA000324 | Docket | 2026-08-27 | 16:56:14 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:56:14 | No | No | 2025-03-24 | Dealer | Small Appliances | ||||||||||||||||||||||||||||
| 20260827000658 | Subhasish Roy | Mrityunjay Mandal | West Bengal | Arsha | 7478222631 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062954784 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | BASANTI MALTI SOLUTION | 2026-08-27 | Khekridih, Ghatbera, Balarampur, Purulia, West Bengal, Pincode - 723153 | 723153 | 6204190957 | 20260827000658 - Infrared Cooker | 730 | Complain | Heating Issue | IN Warranty | Complaint | Regulator Issue | | Rohit Shaw | 17:02:26 | 2026-08-27 | 17:02:26 | 8348267648 | Docket | 2026-08-28 | 10:31:06 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:02:26 | No | No | 2025-07-22 | Dealer | Small Appliances | BASANTI MULTI SOLUTION | WEST BENGAL | 20260827000658 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 2026-08-28 10:31:06 | 46263 | 46265 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | |||||||||||||
| 20260827000703 | Kangleipak Service | R K Johnson | Manipur | Churachandpur North Sub-Div. | 9089160043 | EKT-EVA SS 1.5L-SMALLAPP | Electric Kettle | FGSAEK0L0005 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | Kangleipak Service | 2026-08-27 | Sendra, Sendra Road, Near By Post Office, Churachandpur, Manipur, Pincode - 795133 | 795133 | 20260827000703 - Electric Kettle | 730 | Complain | Machine dead | IN Warranty | Complaint | Request Booked By Rajkumar Johnson From J S Store - Dealer Point | | Guddi Bhagat | 17:17:22 | 2026-08-27 | 17:17:22 | 6C04SA000284 | Docket | 2026-08-28 | 10:27:43 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:17:22 | No | No | 2026-06-19 | Dealer | Small Appliances | 2026-08-28 10:27:43 | not working | ||||||||||||||||||||||||||||
| 20260827000742 | KIRRTY | Tapan Majumder | West Bengal | Gorubathan | 9147069102 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488702418 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | KIRRTY | 2026-08-27 | Upper Fagu Director Bunglow ,Gorubathan,Upper Fagu Tea Estate, Fagu (Darjiling), Darjiling, West Bengal - 735231 | 735231 | 7001309722 | 20260827000742 - Induction Cooker | 365 | Complain | Machine Dead | Somen Ghosh | 17:38:56 | 2026-08-27 | 17:38:56 | 6C04SA000006 | Docket | 2026-08-27 | 17:38:56 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:38:56 | No | No | 2026-06-03 | Dealer | Small Appliances | KIRRTY | WEST BENGAL | 20260827000742 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-31 | DTDC-K1001423379 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 1 | 450 | DISPATCH FROM CWH | 60593 | 46265 | |||||||||||
| 20260827000777 | Vss Electric | Madam Roji | Jharkhand | Golmuri-Cum-Jugsalai | 7384736993 | IND - ROGER - SMALLAPP | Induction Cooker | 240970100351 | FGSAICBU0016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Vss Electric | 2026-08-27 | Munshi Mala, Nileswari Near Manan Shop, Dimna Road, Mango, East Singhbhum, Jharkhand, 831012 | 831012 | 20260827000777 - Induction Cooker | 730 | Complain | Machine Dead | Iw - Dead - M/S RAJ POWER HOUSE 92044 14153 | Sanjoy Dolui | 17:56:15 | 2026-08-27 | 17:56:15 | 6C04SA000001 | Docket | 2026-08-27 | 17:56:15 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:56:15 | No | No | 2025-07-27 | Dealer | Small Appliances | VSS ELECTRIC | JHarkhand | 20260827000777 | ROGER | MAIN CIRCUIT BOARD | SPSAPCIW0056 | 2026-08-31 | DTDC-K1001423382 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 446 | DISPATCH FROM CWH | 60602 | 46265 | |||||||||||
| 20260829000015 | Maas Global | Ramesh Kumar Yadav | Jharkhand | Sarwan | 7461065191 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794453035 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | Maas Global | 2026-08-29 | Vill- Kenduatand, Po- Manigarhi, Sarwan, Deoghar, Jharkhand, Pin - 814150 | 814150 | 20260829000015 - Infrared Cooker | 730 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue _ | Priyanka Dey | 09:17:21 | 2026-08-29 | 09:17:21 | 6C04SA000100 | Docket | 2026-08-29 | 09:17:21 | General | End Customer | 2026-08-29 | 2026-09-01 | 09:17:21 | No | No | 2026-04-28 | Dealer | Small Appliances | Maas Global | JHarkhand | 20260829000015 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||||
| 20260829000073 | BCC Service Centre | Chandan Singh | Bihar | Gaya | 9804914635 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 199804914635 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | BCC Service Centre | 2026-08-29 | Vill-Senduar Po-Tangra Ps-Mohanpur Near-Devi Mandir 824201 | 824201 | 20260829000073 - Infrared Cooker | 365 | Complain | Others | IW// Spark problem | Ballal Krishna Rao | 09:45:51 | 2026-08-29 | 09:45:51 | 6C04SA000061 | Docket | 2026-08-29 | 09:45:51 | General | End Customer | 2026-08-29 | 2026-09-01 | 09:45:51 | No | No | 2023-07-20 | test | Small Appliances | 2023-07-20 | 350 | 350 | 350 | |||||||||||||||||||||||||
| 20260829000086 | Aditya Enterprises | Arjun Kumar | Bihar | Punpun | 9570036041 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | Aditya Enterprises | 2026-08-29 | Vill- Lakhanpar Bagicha ,Punpun Patna Bihar 804453 | 804453 | 9905613303 | 20260829000086 - Infrared Cooker | 730 | Complain | Glass Broken | IW-Complain - Chcek warrenty card- Glass Broken | Nishita Dey | 09:50:46 | 2026-08-29 | 09:50:46 | 6C04SA000168 | Docket | 2026-08-29 | 09:50:47 | General | End Customer | 2026-08-29 | 2026-09-01 | 09:50:46 | No | No | 2026-03-12 | Dealer | Small Appliances | ADITYA ENTERPRISE | Bihar | 20260829000086 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60633 | 46266 | |||||||||||||
| 20260829000089 | KIRRTY | Ratna Mangar | West Bengal | Mal | 6297551365 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701886 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | KIRRTY | 2026-08-29 | Malbajar, Near Damdim, Ps Mal, Jalpaiguri, West Bengal 735221 | 735221 | 20260829000089 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty // As per POS-Electro Palace -Shibu -(9933948344) | Piyali Dasgupta | 09:51:01 | 2026-08-29 | 09:51:01 | 6C04SA000006 | Docket | 2026-08-29 | 09:51:01 | General | End Customer | 2026-08-29 | 2026-09-01 | 09:51:01 | No | No | 2026-07-08 | Dealer | Small Appliances | KIRRTY | WEST BENGAL | 20260829000089 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | TOTAL DISPATCH DEC-2025 | 46266 | 46267 | SEP | 1 | 1 | 450 | TODAY READY FOR DISPATCH | 60673 | 46266 | |||||||||||||
| 20260829000095 | Babita Electrical Service | Md Tabrez | Jharkhand | Baghmara-Cum-Katras | 9341590062 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062956914 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | Babita Electrical Service | 2026-08-29 | Gafur Basti,Purana Bazar,Dist-Dhanbad,Jharkhand,pin-826001 | 826001 | 9931149326 | 20260829000095 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 09:54:24 | 2026-08-29 | 09:54:24 | 6C04SA000007 | Docket | 2026-08-29 | 09:54:24 | General | End Customer | 2026-08-29 | 2026-09-01 | 09:54:24 | No | No | 2025-07-21 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260829000095 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | ||||||||||||||
| 20260829000104 | Durga Electronic | Amit Kr Sah | Bihar | Barhara | 7667299722 | MXG - OMEGA DLX 500 - SMALLAPP | Mixer Grinder | FGSAMG500016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 3 | Durga Electronic | 2026-08-29 | Thadi Bharna,PST:Thadihari,Barhara Kothi,PURNIA ,BIHAR 854203 | 854203 | 9934558764 | 20260829000104 - Mixer Grinder | 730 | Complain | Machine Dead | IW- COMPLAIN// BEFORE VISIT MUST CALL | Aritra Das | 10:00:18 | 2026-08-29 | 10:00:18 | 6C04SA000280 | Docket | 2026-08-29 | 10:00:18 | General | Dealer | 2026-08-29 | 2026-09-01 | 10:00:18 | No | No | 2026-02-03 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000125 | Himanshu Air Conditioner | Santosh Kumar Gupta | Bihar | Nauhatta | 9334558778 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194451422 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Himanshu Air Conditioner | 2026-08-29 | Vill & Po - Tilokhar, Nauhatta, Rohtas, Bihar, Pin - 821304 | 821304 | 20260829000125 - Infrared Cooker | 730 | Complain | Glass Broken, Heating Issue | IW - Complain / | Devalina Dey Roy | 10:10:18 | 2026-08-29 | 10:10:18 | 6C04SA000005 | Docket | 2026-08-29 | 10:10:18 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:10:18 | No | No | 2026-02-20 | Dealer | Small Appliances | Himanshu Airconditioner | Bihar | 20260829000125 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60636 | 46266 | |||||||||||||
| 20260829000128 | SAHA ELECTRONICS | Dilip Kumar Shaw | West Bengal | Kolkata | 8100181716 | IND - MAGNETO - SMALLAPP | Induction Cooker | FGSAICBU0015 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | SAHA ELECTRONICS | 2026-08-29 | Near Baidyabati Railway Station Hooghly West bengal. 712222 | 999999 | 9330064025 | 20260829000128 - Induction Cooker | 730 | Complain | Machine Dead | IW- MACHINE DEAD// BEFORE VISIT MUST CALL | Aritra Das | 10:12:02 | 2026-08-29 | 10:12:02 | 6C04SA000270 | Docket | 2026-08-31 | 10:55:05 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:12:02 | No | No | 2026-03-21 | Dealer | Small Appliances | SAHA ELECTRONICES | WEST BENGAL | 20260829000128 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 2026-08-31 10:55:05 | 46265 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | . | |||||||||||||
| 20260829000139 | M/S Euro Services | Manish Kumar Pathak | Uttar Pradesh | Campierganj ** | 9140905352 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062901181 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | M/S Euro Services | 2026-08-29 | Vill Baijnathpur , Netwar Bazar, Ps Campierganj, Gorakhpur, Uttar Pradesh 273158 | 273158 | 20260829000139 - Infrared Cooker | 730 | Complain | Heating Issue | IW- COMPLAIN// HEATING ISSUE | Aritra Das | 10:16:08 | 2026-08-29 | 10:16:08 | 6C04SA000241 | Docket | 2026-08-29 | 10:16:08 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:16:08 | No | No | 2024-10-01 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000143 | Anmol & Aryan Trading Company | Sitaram Prasad | Bihar | Manjha | 7970586571 | EKT-EVA SS 1.5L-SMALLAPP | Electric Kettle | 251226060576 | FGSAEK0L0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Anmol & Aryan Trading Company | 2026-08-29 | Vill - Pathra, Near Pachmari Tola, Manjha, Gopalganj, Bihar 841427 | 841427 | 20260829000143 - Electric Kettle | 730 | Complain | Machine dead | IW-Complain- Machine dead- Check warrenty card- Last time tec not visit | Nishita Dey | 10:17:31 | 2026-08-29 | 10:17:31 | 6C04SA000296 | Docket | 2026-08-29 | 10:17:31 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:17:31 | No | No | 2026-05-18 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000158 | Babita Electrical Service | Raja Quraishi | Jharkhand | Baghmara-Cum-Katras | 7991148727 | IND-BOLT 2000 - SMALLAPP | Induction Cooker | 230663200943 | FGSAMG500019 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Babita Electrical Service | 2026-08-29 | Qamar Makhdoomi Road , Wasseypur , Near Nilu Ration Store , Dhanbad, Jharkhand, Pin -826001 | 826001 | 9263921115 | 20260829000158 - Induction Cooker | 365 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue _ Repeated Issue Occurring _ Send Senior Tech | Priyanka Dey | 10:21:07 | 2026-08-29 | 10:21:07 | 6C04SA000007 | Docket | 2026-08-29 | 10:21:07 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:21:07 | No | No | 2025-01-01 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260829000158 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 450 | TODAY READY FOR DISPATCH | 60659 | 46266 | 350 | 350 | 350 | |||||||||
| 20260829000182 | HALDER COOLING | Sk Farikul | West Bengal | Budge Budge - Ii | 7980486694 | IND - BOLT - SMALLAPP | Induction Cooker | 230363200801 | FGSAICBU0013 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | HALDER COOLING | 2026-08-29 | Vill - Sonapur, Pos - Nodakhali, South 24 Parganas, West Bengal, 743318 | 743318 | 9051397583 | 20260829000182 - Induction Cooker | 365 | Complain | Machine Dead | IW - complain // Book By Shee Durga Basanalay, 7980486694 Jagadish Haldar | Sanjay Sarkar | 10:28:41 | 2026-08-29 | 10:28:41 | 6C04SA000165 | Docket | 2026-08-29 | 11:04:39 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:28:41 | No | No | 2026-04-20 | Dealer | Small Appliances | HALDER COOLING | WEST BENGAL | 20260829000182 | BOLT | CIRCUIT | SPSAPCIW0051 | TOTAL DISPATCH DEC-2025 | 2026-08-29 11:04:39 | 46266 | 46267 | SEP | 1 | 0 | 580 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||
| 20260829000199 | Babita Electrical Service | Sahil Kumar | Jharkhand | Kasmar | 9608704512 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362934477 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Babita Electrical Service | 2026-08-29 | Sector 1B, Near Sitala Mandir, Bokaro, Jharkhand, Pincode - 827001 | 827001 | 20260829000199 - Infrared Cooker | 365 | Complain | Glass Broken, Machine Dead | OW-Complain-Check warrenty card first- Glass broken and Machine dead | Nishita Dey | 10:36:45 | 2026-08-29 | 10:36:45 | 6C04SA000007 | Docket | 2026-08-29 | 10:36:45 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:36:45 | No | No | 2024-10-03 | test | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260829000199 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 2 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 350 | 350 | 350 | ||||||||||||
| 20260829000237 | Universal Enterprises | Mr. Md Tajuddin | Jharkhand | Mandu | 9973246113 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194452023 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Universal Enterprises | 2026-08-29 | Coater no.HH/477, Housing complaz , near TMH Hospital ,Ghtotand Ramgarh | 825314 | 20260829000237 - Infrared Cooker | 730 | Complain | Glass Broken | IW-Complain-Glass broken- Check warrenty card | Nishita Dey | 10:46:35 | 2026-08-29 | 10:46:35 | 6C04SA000175 | Docket | 2026-08-29 | 10:46:35 | General | End Customer | 2026-08-29 | 2026-09-01 | 10:46:35 | No | No | 2026-04-11 | Dealer | Small Appliances | UNIVERSAL ENTERPRISE | JHarkhand | 20260829000237 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60669 | 46266 | |||||||||||||
| 20260829000285 | Biswajit Ghosh | Chaitali Mitra Majumdar | West Bengal | Rajarhat | 9476272032 | IND-BRONZY-W11-SMALLAPP | Induction Cooker | 201032004500 | FGSAICBU0010 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Biswajit Ghosh | 2026-08-29 | Rose Apartment,AB 62 , Samarpally,Kestopur,North 24 Parganas,West Bengal,700102 | 700102 | 9434202733 | 20260829000285 - Induction Cooker | 730 | Complain | Others | OW - Urgent // Complain // Machine Not Working Properly // Before Visit Call The Customer // | Laxmi Baidya | 11:02:17 | 2026-08-29 | 11:02:17 | 6C04SA000326 | Docket | 2026-08-29 | 11:02:17 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:02:17 | No | No | 2023-04-02 | test | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260829000285 | BRONZY (NEW) | SWITCH | SPSAEEIW0277 | TOTAL DISPATCH DEC-2025 | 46266 | 46267 | SEP | 1 | 0 | 311 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 350 | 350 | 350 | |||||||||||
| 20260829000288 | Jaimatadi Home Appliances | Dharmendra | Rajasthan | Ladpura | 6376748652 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Jai Mata Di Home Appliances | 2026-08-29 | F 14, Government Quarter, Police Line, Kota City, Near Sultan Gas Agency, Kota, Rajasthan 324001 | 324001 | 20260829000288 - Induction Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 11:02:51 | 2026-08-29 | 11:02:51 | 6C04SA000053 | Docket | 2026-08-29 | 11:02:51 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:02:51 | No | No | 2025-12-25 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260829000322 | Digital service | Vijay Gupta | Jharkhand | Latehar | 9123446975 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162925314 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Digital service | 2026-08-29 | Vill & Po- Serandag, Ps- Herhanj, Distt- Latehar, Jharkhand, Pin - 829202 | 829202 | 20260829000322 - Infrared Cooker | 365 | Complain | Heating Issue | IW / Complaint /Auto Off Issue / Repeated Issue / Before Visit Pls Check warranty Card | Guddi Bhagat | 11:15:17 | 2026-08-29 | 11:15:17 | 6C04SA000037 | Docket | 2026-08-29 | 11:15:17 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:15:17 | No | No | 2024-12-03 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260829000322 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2024-12-03 | 350 | 350 | 350 | |||||||||||
| 20260829000330 | Next Gen Electricals | Md Ayub Ansari | Jharkhand | Dhanwar | 8910764781 | EKT-LEO 1.8L - SMALLAPP | Electric Kettle | 230885200951 | FGSAEK0L0018 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Next Gen Electricals | 2026-08-29 | Lakshadi, Karihari, Giridih, Jharkhand, Pincode - 825412 | 825412 | 20260829000330 - Electric Kettle | 730 | Complain | Machine dead | IW , Complaint , Machine Dead Issue , Please send a Senior TECH . | Sayani Banerjee | 11:19:03 | 2026-08-29 | 11:19:03 | 6C04SA000134 | Docket | 2026-08-29 | 11:19:03 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:19:03 | No | No | 2025-12-15 | Dealer | Small Appliances | NEXT GEN ELECTRICALS | JHarkhand | 20260829000330 | LEO 1.8L | SS BODY WITH HEATING ELEMENT | SPSAEEIW0402 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | #N/A | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2025-12-15 | ||||||||||||||
| 20260829000341 | Next Gen Electricals | Rahul Singh | Jharkhand | Deori | 7091074282 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Next Gen Electricals | 2026-08-29 | katmanju , pin - 815314 | 815314 | 20260829000341 - Infrared Cooker | 730 | Complain | Glass Broken | IW / glass broke only | Payal Sarkar | 11:27:33 | 2026-08-29 | 11:27:33 | 6C04SA000134 | Docket | 2026-08-29 | 11:27:33 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:27:33 | No | No | 2026-05-15 | Dealer | Small Appliances | NEXT GEN ELECTRICALS | JHarkhand | 20260829000341 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60664 | 46266 | ||||||||||||||
| 20260829000349 | Shree Creations | Samir Rauth | West Bengal | Domjur | 6291814524 | CTP-FABIO 3B-Retail | Cooktop | 250957150459 | FGCT01RT0013 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | within sla | 3 | Shree Creations | 2026-08-29 | Check Post, Chamrial, Kona, Howrah, West Bengal, 711114 | 711114 | 20260829000349 - Cooktop | 730 | Complain | flame issue | IW - Complain // Big Burner No Flame // Book By Rinki Das ( 6291726785 ) From New Capital Electronics// | Piyali Dasgupta | 11:29:51 | 2026-08-29 | 11:29:51 | 6C04SA000169 | Docket | 2026-08-31 | 18:26:43 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:29:51 | No | No | 2026-07-05 | Dealer | Small Appliances | Warranty card not available at customer end. | DOCUMENT_NOT_AVAILABLE_AT_CUSTOMER_END | |||||||||||||||||||||||||||
| 20260829000351 | GITA ELECTRICAL | Parimal Debnath | West Bengal | Katwa - I | 6296855237 | IND - MAGNETO - SMALLAPP | Induction Cooker | 240269600965 | FGSAICBU0015 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | GITA ELECTRICAL | 2026-08-29 | Mondal Hat, Panuhat, Katwa, Purba Bardhaman, West Bengal, 713502 | 713502 | 20260829000351 - Induction Cooker | 730 | Complain | Machine Dead | iw- complaint/ call booked by- RMD Enterprise _ Katwa_ Swapan Debnath ( 8509192989 ) | Soma Tapader | 11:30:22 | 2026-08-29 | 11:30:22 | 6C04SA000038 | Docket | 2026-08-29 | 11:30:22 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:30:22 | No | No | 2026-04-15 | Dealer | Small Appliances | GITA ELECTRICALS | WEST BENGAL | 20260829000351 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | |||||||||||||||
| 20260829000388 | Babita Electrical Service | Md. Sarfaraz | Jharkhand | Dumka | 8271173979 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462950722 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Babita Electrical Service | 2026-08-29 | Vill : Mohlidih, PO : Bholi, Dhanbad, Jharkhand, 828104 | 828104 | 20260829000388 - Infrared Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 11:47:07 | 2026-08-29 | 11:47:07 | 6C04SA000007 | Docket | 2026-08-29 | 11:47:07 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:47:07 | No | No | 2025-03-25 | Dhanbad Electrical Agency | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260829000388 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 350 | 350 | 350 | ||||||||||||
| 20260829000389 | Aditya Enterprises | Salim Khan (sree Radhe Krishna Electric & Electronics) | Bihar | Bihta | 9135338246 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Aditya Enterprises | 2026-08-29 | Main Road Gultera Bazar,Bihta,Bahpura, Patna, Bihar, Pincode - 801103 | 801103 | 20260829000389 - Cooktop | 730 | Complain | Body Damage | IW , Complaint , Glass Broken issue . | Sayani Banerjee | 11:47:32 | 2026-08-29 | 11:47:32 | 6C04SA000168 | Docket | 2026-08-29 | 11:47:32 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:47:32 | No | No | 2026-01-10 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260829000395 | Biswajit Ghosh | Bachchu Sarkar | West Bengal | Barrackpur - I | 7477573583 | ACL-FROSTY 70L - SMALLAPP | Air Cooler | FGAC01SA0001 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | Biswajit Ghosh | 2026-08-29 | Nona Chandan Pukur,Napitpara,Barrackpore,Dist-North 24 Parganas,West Bengal,pin-700122 | 700122 | 20260829000395 - Air Cooler | 365 | Complain | Motor Not Working | IW - Complain / Machine Dead / Keshri Light House - Animesh Saha -8777325535 | Devalina Dey Roy | 11:50:49 | 2026-08-29 | 11:50:49 | 6C04SA000326 | Docket | 2026-08-29 | 14:58:22 | General | End Customer | 2026-08-29 | 2026-09-01 | 11:50:49 | No | No | 2026-05-20 | Dealer | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260829000395 | AMAYA 110L / FROSTY 70L | SUBMERSIBLE PUMP | SPACMOIW0003 | TOTAL DISPATCH DEC-2025 | 2026-08-29 14:58:22 | 46266 | 46267 | SEP | 1 | 0 | 315 | NOT AVAILABLE | |||||||||||||||
| 20260829000422 | Shri Sai Nath Enterprises | Rahul Kumar | Bihar | Rahui | 7970371762 | MXG-INNOVA 500 - SMALLAPP | Mixer Grinder | FGSAMG500010 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | Shri Sai Nath Enterprises | 2026-08-29 | village - bokna , po - moratalab , ps- rahui , pin - 803118 | 803118 | 9801805181 | 20260829000422 - Mixer Grinder | 730 | Complain | Machine Dead | IW / machine dead | Payal Sarkar | 12:03:33 | 2026-08-29 | 12:03:33 | 6C04SA000133 | Docket | 2026-09-01 | 08:35:18 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:03:33 | No | No | 2026-05-27 | Dealer | Small Appliances | 2026-09-01 08:35:18 | MOTOR PENDING | |||||||||||||||||||||||||||
| 20260829000424 | RA Sons | Mohan Kumar Mahato | Jharkhand | Barkagaon | 8084462050 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162919266 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | RA Sons | 2026-08-29 | Sibadi, Barkagaon,Sandh,Dist-Hazaribag ,Jharkhand,Pin-825311 | 825311 | 8709336846 | 20260829000424 - Infrared Cooker | 365 | Complain | Glass Broken | IW- Glass Broken. | Sathi Das | 12:05:45 | 2026-08-29 | 12:05:45 | 6C04SA000291 | Docket | 2026-08-29 | 12:05:45 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:05:45 | No | No | 2024-09-04 | test | Small Appliances | RA Sons | JHarkhand | 20260829000424 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60666 | 46266 | 2024-09-04 | 350 | 350 | 350 | ||||||||
| 20260829000495 | Digital service | Vinay Kumar | Jharkhand | Hussainabad | 8294083412 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Digital service | 2026-08-29 | Dangwar Nawadih, Palamu, Jharkhand 822116 | 822116 | 20260829000495 - Infrared Cooker | 730 | Complain | Machine Dead | IW// booking by Raviraj Mehta dealer, RS critical | Ballal Krishna Rao | 12:35:58 | 2026-08-29 | 12:35:58 | 6C04SA000037 | Docket | 2026-08-29 | 12:35:58 | General | Dealer | 2026-08-29 | 2026-09-01 | 12:35:58 | No | No | 2026-08-06 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260829000495 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | ||||||||||||||||
| 20260829000500 | Dutta Electric Service | Hasanur Mondal | West Bengal | Ranaghat - Ii | 8637586977 | IND - MAGNETO - SMALLAPP | Induction Cooker | 230569600325 | FGSAICBU0015 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | Dutta Electric Service | 2026-08-29 | Gannapur, Baghadanga, Near Masjid, Nadia, West Bengal, Pin-741238 | 741238 | 20260829000500 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complaint, | Subrata Kumar Das | 12:38:05 | 2026-08-29 | 12:38:05 | 6C04SA000335 | Docket | 2026-08-29 | 16:50:14 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:38:05 | No | No | 2025-07-26 | Distributor | Small Appliances | DUTTA ELECTRIC SERVICE | WEST BENGAL | 20260829000500 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 2026-08-29 16:50:14 | 46265 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | ||||||||||||||
| 20260829000505 | Digital service | Pranjal Singh | Jharkhand | Hussainabad | 9905081676 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Digital service | 2026-08-29 | Rap Gayi, Palamu, Jharkhand 822116 | 822116 | 20260829000505 - Infrared Cooker | 730 | Complain | Display Problem | IW// booking by Raviraj Mehta dealer, RS Electrical | Ballal Krishna Rao | 12:39:41 | 2026-08-29 | 12:39:41 | 6C04SA000037 | Docket | 2026-08-29 | 12:39:41 | General | Dealer | 2026-08-29 | 2026-09-01 | 12:39:41 | No | No | 2026-05-11 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260829000505 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | ||||||||||||||||
| 20260829000520 | Himanshu Air Conditioner | Rahul Kumar | Bihar | Rohtas | 9693374123 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794453101 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Himanshu Air Conditioner | 2026-08-29 | Vill- Telkat, po- Amjhore, Rohtas Bihar 821302 | 821302 | 20260829000520 - Infrared Cooker | 730 | Complain | Display Problem, Heating Issue | IW-Complain-Display show E6 | Nishita Dey | 12:44:13 | 2026-08-29 | 12:44:13 | 6C04SA000005 | Docket | 2026-08-29 | 12:44:13 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:44:13 | No | No | 2026-07-22 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000523 | Aditya Enterprises | Bablu Kumar | Bihar | Patna | 9155339067 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362935996 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Aditya Enterprises | 2026-08-29 | Mahuari Bagicha ,Hatiya Ganj , Sarai, Patna Bihar 801113 | 801113 | 7209492229 | 20260829000523 - Infrared Cooker | 365 | Complain | Heating Issue | IW// | Ballal Krishna Rao | 12:44:53 | 2026-08-29 | 12:44:53 | 6C04SA000168 | Docket | 2026-08-29 | 12:44:53 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:44:53 | No | No | 2025-03-22 | test | Small Appliances | 2025-03-22 | 350 | 350 | 350 | ||||||||||||||||||||||||
| 20260829000564 | Quick Service | Nagor Shaike | West Bengal | Bharatpur - I | 8460477075 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 250962964109 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | Quick Service | 2026-08-29 | Vill - Sahapur, P.o - Bharatpur, Murshidabad, West Bengal, 742301 | 742301 | 20260829000564 - Infrared Cooker | 730 | Complain | Machine Dead | IW - complain // Book By Disha Furniture & Electronic // Ratan Mukherjee 8710052527 | Sanjay Sarkar | 12:56:34 | 2026-08-29 | 12:56:34 | 6C04SA000274 | Docket | 2026-08-29 | 13:16:07 | General | End Customer | 2026-08-29 | 2026-09-01 | 12:56:34 | No | No | 2026-04-02 | Dealer | Small Appliances | QUICK SERVICE | WEST BENGAL | 20260829000564 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 2026-08-29 13:16:07 | 46265 | 46265 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | ASSIGNED_TO_TECHNICIAN | |||||||||||||
| 20260829000584 | Royal Multi Care | Dalveer Singh | Uttar Pradesh | Shahjahanpur | 9369004239 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Royal Multicare | 2026-08-29 | Vill - Talai, Tehsil, Jalalabad, Shahjahanpur, Uttar Pradesh 242221 | 242221 | 7985836302 | 20260829000584 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Docket Booked By , New Star Electronics - Rejwan (9235787234) | Sayani Banerjee | 13:03:24 | 2026-08-29 | 13:03:24 | 6CAC00004311 | Docket | 2026-08-29 | 13:03:24 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:03:24 | No | No | 2026-02-28 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000619 | Next Gen Electricals | Md Sohrab | Jharkhand | Deori | 7044465080 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062955317 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Next Gen Electricals | 2026-08-29 | Vill - Tejpur, Po -Kharagdiha , Ps -Jamua, Near School & Play Ground, Deori, Giridh, Jharkhand, Pincode - 815314 | 815314 | 20260829000619 - Infrared Cooker | 730 | Complain | Glass Broken | IN Warranty | Complaint | | Rohit Shaw | 13:15:10 | 2026-08-29 | 13:15:10 | 6C04SA000134 | Docket | 2026-08-29 | 13:15:10 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:15:10 | No | No | 2026-03-20 | Dealer | Small Appliances | NEXT GEN ELECTRICALS | JHarkhand | 20260829000619 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | TODAY READY FOR DISPATCH | 60664 | 46266 | |||||||||||||
| 20260829000622 | PRAGATI ENTERPRISES | Raju Routh | West Bengal | Salanpur | 8918269356 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 250684501209 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | PRAGATI ENTERPRISES | 2026-08-29 | Sodepur Area Office, Sunderchak, Kulti, West Bardhaman, West Bengal, Pin-713360 | 713360 | 20260829000622 - Induction Cooker | 365 | Complain | Display Problem | IW-Complain-Check Warrenty card | Nishita Dey | 13:17:08 | 2026-08-29 | 13:17:08 | 6C04SA000306 | Docket | 2026-08-29 | 13:17:08 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:17:08 | No | No | 2026-04-19 | Dealer | Small Appliances | PRAGATI ENTERPRISE | WEST BENGAL | 20260829000622 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | |||||||||||||||
| 20260829000631 | KIRRTY | Amit Roy | West Bengal | Maynaguri | 8293309671 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | KIRRTY | 2026-08-29 | Maynaguri,Dist-Jalpaiguri,West Bengal,Pin-735224 | 735224 | 20260829000631 - Infrared Cooker | 730 | Complain | Heating Issue | IW - Complain /Presentation House - Sourav Saha-8372055022 | Devalina Dey Roy | 13:20:22 | 2026-08-29 | 13:20:22 | 6C04SA000006 | Docket | 2026-08-29 | 13:20:22 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:20:22 | No | No | 2026-08-27 | Dealer | Small Appliances | KIRRTY | WEST BENGAL | 20260829000631 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | ||||||||||||||||
| 20260829000650 | Digital service | Mobin Ansari | Jharkhand | Meral (Pipra Kalan) | 7352970660 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794450849 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Digital service | 2026-08-29 | Ward No 8, Jhalua , Po - Kalyanpur, Garhwa, Jharkhand, Pin - 822114 | 822114 | 7067521262 | 20260829000650 - Infrared Cooker | 730 | Complain | Others | IW _ Complaint __ Auto Power Cut Issue | Priyanka Dey | 13:27:56 | 2026-08-29 | 13:27:56 | 6C04SA000037 | Docket | 2026-08-29 | 13:27:56 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:27:56 | No | No | 2026-08-15 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260829000650 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | ||||||||||||||
| 20260829000702 | Sujit Dey | Ankita Bharsakle | Maharashtra | Haveli | 9552044281 | IND - ROGER - SMALLAPP | Induction Cooker | FGSAICBU0016 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | HO Small Appliances Service Center | 2026-08-29 | Godrej Green Vista, Tower-4, 16th Floor, Flat No -1067, Mahalunge, Pune, Maharashtra, Pin - 411045 | 411045 | 20260829000702 - Induction Cooker | 730 | Complain | Others | OW _ Complaint _ Only The Power Button Needs To be Changed | Priyanka Dey | 13:46:17 | 2026-08-29 | 13:46:17 | 11116425 | Docket | 2026-08-29 | 13:46:17 | General | End Customer | 2026-08-29 | 2026-09-01 | 13:46:17 | No | No | 2023-08-29 | Dealer | Small Appliances | 350 | 350 | 350 | |||||||||||||||||||||||||||
| 20260829000754 | Babita Electrical Service | Rabindra Majhi | Jharkhand | Bokaro | 8969047564 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062956927 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Babita Electrical Service | 2026-08-29 | Vill Ranichirka , Post Kumhardaga, PS Pindrajora,Bokaro , Jharkhand ,828134 | 828134 | 6201946409 | 20260829000754 - Infrared Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 14:17:11 | 2026-08-29 | 14:17:11 | 6C04SA000007 | Docket | 2026-08-29 | 14:17:11 | General | End Customer | 2026-08-29 | 2026-09-01 | 14:17:11 | No | No | 2025-05-04 | test | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260829000754 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2025-05-04 | 350 | 350 | 350 | ||||||||||
| 20260829000766 | Ss Enterprise | Puja Mondal | West Bengal | Ratua - I | 8768459543 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 230854172692 | FGSAMG500006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | SS Enterprise | 2026-08-29 | Monipur, Malda, Ratua, West Bengal 732205 | 732205 | 20260829000766 - Mixer Grinder | 730 | Complain | Machine Dead | iw- complaint/ Booked By Shyamal Paul From Avinandan (9733426431) | Soma Tapader | 14:25:10 | 2026-08-29 | 14:25:10 | 6C04SA000319 | Docket | 2026-08-29 | 14:25:10 | General | End Customer | 2026-08-29 | 2026-09-01 | 14:25:10 | No | No | 2025-11-07 | Branch | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000787 | RA Sons | Bikash Kumar | Jharkhand | Chatra | 7274811319 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 230262964700 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | RA Sons | 2026-08-29 | Vill Barta , Post Gidhaur Ps Gidhaur ,Chatra Jharkhand ,825408 | 825408 | 20260829000787 - Infrared Cooker | 365 | Complain | Glass Broken, Machine Dead | IW - Complaint // Glass Broken // Machine Not Working // Booked By Avinash (7061119006) From avinash service centre Motor Dealer // Urgent. | Laxmi Baidya | 14:40:12 | 2026-08-29 | 14:40:12 | 6C04SA000291 | Docket | 2026-08-29 | 14:40:12 | General | End Customer | 2026-08-29 | 2026-09-01 | 14:40:12 | No | No | 2025-01-01 | test | Small Appliances | RA Sons | JHarkhand | 20260829000787 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 2025-01-01 | 350 | 350 | 350 | |||||||||||
| 20260829000801 | EUROTECH | Anamika Das | West Bengal | Alipore Sadar | 9088343508 | CTP-FABIO 3B-Retail | Cooktop | FGCT01RT0013 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | EUROTECH | 2026-08-29 | Naskar Hat , Amrabati More, Near Sarkar Apartment, Alipore Sadar, South 24 Parganas, West Bengal 700039 | 700039 | 9748503700 | 20260829000801 - Cooktop | 730 | Complain | flame issue, Leakeage issue | OW , Complaint , Improper Flame Issue , Glass Broken Issue , | Sayani Banerjee | 14:48:11 | 2026-08-29 | 14:48:11 | 6C04SA000016 | Docket | 2026-08-29 | 14:48:11 | General | End Customer | 2026-08-29 | 2026-09-01 | 14:48:11 | No | No | 2022-10-21 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000808 | Biswajit Ghosh | Jolly Dasgupta | West Bengal | Kolkata | 8017628263 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | within sla | 3 | Biswajit Ghosh | 2026-08-29 | Maruti Apartment, Ground Floor, 377_ Sarat Bose Road, Subhas Nagar, Dumdum Cantonment, Kolkata, West Bengal, Pin - 700065 | 700065 | 9831106529 | 20260829000808 - Cooktop | 730 | Complain | flame issue | IW __ Complaint _ Low Flame Issue | Priyanka Dey | 14:52:05 | 2026-08-29 | 14:52:05 | 6C04SA000326 | Docket | 2026-08-29 | 14:52:05 | General | End Customer | 2026-08-29 | 2026-09-01 | 14:52:05 | No | No | 2025-05-07 | Dealer | Small Appliances | |||||||||||||||||||||||||||||
| 20260829000850 | Amirul Gazi | Ujjaiyni Shop - Dealer Point | West Bengal | Basirhat - I | 7431965533 | IND-PRIME 1600 - SMALL APP | Induction Cooker | 240384300892 | FGSAICBU0021 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | within sla | 3 | S & M Enterprise | 2026-08-29 | Itinda Road, Beltala ,Basirhat, opposite side of Indian Bank,North 24 Parganas, West Bengal, -743411 | 743411 | 20260829000850 - Induction Cooker | 365 | Complain | Machine Dead | Dealer Stock || Not working || docket as per approval | Sharmistha Banerjee | 15:11:15 | 2026-08-29 | 15:11:15 | 8641963988 | Docket | 2026-08-30 | 10:35:44 | General | Dealer | 2026-08-29 | 2026-09-01 | 15:11:15 | No | No | 2026-08-29 | Dealer | Small Appliances | 2026-08-30 10:35:44 | 2026-08-29 | 14.42 |