| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
678 matching docket(s) · 73 column(s) · showing 50 per page.
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Additional Phone | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Docket Disposition Remarks | Ticket Create Date | Ticket Due Date | Ticket Due Time | Current Sub Stage | Interested for Agreement | Happy Code | DOP | Point of Sell | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | Last Assign to technician | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Customer TAT | Service Base TAT | Date of Installation | Service Charge | Final Service Charge After Discount | Invoice Total | Technician TAT |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260826000071 | Aditya Enterprises | Mankar Kumar | Bihar | Punpun | 8298738028 | ACL-ALASKA 90L - SMALLAPP | Air Cooler | 250588100020 | FGAC01SA0002 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 6 | Aditya Enterprises | 2026-08-26 | Village - Dhamaul, Post - Punpun, Ps- Parsa Bazar, Dis - Patna, State - Bihar, Pin - 804453 | 804453 | 6207422133 | 20260826000071 - Air Cooler | 365 | Complain | Others | IW- Noise Problem, Call Before Visit. | Sathi Das | 09:54:45 | 2026-08-26 | 09:54:45 | 6C04SA000168 | Docket | 2026-08-31 | 19:58:53 | General | End Customer | Customer mobile not connecting | 2026-08-26 | 2026-08-29 | 09:54:45 | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | No | No | 2026-07-26 | Dealer | Small Appliances | ||||||||||||||||||||||||||||
| 20260826000179 | Dutta Electric Service | Shyamali Pal | West Bengal | Santipur | 7005877659 | EKT-LEO 1.8L - SMALLAPP | Electric Kettle | 230885201044 | FGSAEK0L0018 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 6 | Dutta Electric Service | 2026-08-26 | Moitra Para, Near Radharani Medical, Ward No 13, Santipur, Nadia, West Bengal, 741404 | 741404 | 20260826000179 - Electric Kettle | 730 | Complain | Heating Issue | IW - complain | Sanjay Sarkar | 10:59:56 | 2026-08-26 | 10:59:56 | 6C04SA000335 | Docket | 2026-08-26 | 12:08:36 | General | End Customer | 2026-08-26 | 2026-08-29 | 10:59:56 | No | No | 2025-02-27 | Dealer | Small Appliances | 2026-08-26 12:08:36 | ||||||||||||||||||||||||||||||
| 20260826000562 | Vss Electric | Mr Debu | Jharkhand | Golmuri-Cum-Jugsalai | 9153701518 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250794412115 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 6 | Vss Electric | 2026-08-26 | House No 369, Ram Janam Nagar, Near Hari Mandir, Po- Kadma , Jamshedpur, Jharkhand, 831005 | 831005 | 6207996584 | 20260826000562 - Infrared Cooker | 730 | Complain | Glass Broken | iw- complaint | Soma Tapader | 14:57:56 | 2026-08-26 | 14:57:56 | 6C04SA000001 | Docket | 2026-08-26 | 14:57:56 | General | End Customer | 2026-08-26 | 2026-08-29 | 14:57:56 | No | No | 2025-12-13 | Dealer | Small Appliances | VSS ELECTRIC | JHarkhand | 20260826000562 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647789 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60536 | 46262 | DISPATCH FROM CWH | ||||||||||||
| 20260827000012 | Raju kumar paswan | Lalit Kumar Mahato | Jharkhand | Kanke | 8709379655 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 250962964100 | FGSAICBU0014 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 5 | Raju kumar paswan | 2026-08-27 | Garigaon Pahan Toli, Po - Fatwar, Ps- Telgaon, Ranchi, Jharkhand, Pincode - 835217 | 835217 | 7979883124 | 20260827000012 - Infrared Cooker | 730 | Complain | Glass Broken | IN Warranty | Complaint | Glass Cracked | | Rohit Shaw | 09:16:30 | 2026-08-27 | 09:16:30 | 6C04SA000128 | Docket | 2026-08-27 | 10:09:29 | General | End Customer | 2026-08-27 | 2026-08-30 | 09:16:30 | No | No | 2026-01-06 | Dealer | Small Appliances | RAJU KR.PASWAN | JHarkhand | 20260827000012 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647791 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60533 | 46262 | DISPATCH FROM CWH | 0.88 | 0.88 | ||||||||||
| 20260827000038 | PRAGATI ENTERPRISES | Mondal Electronic//satyajit Mondal | West Bengal | Jamuria | 9851836691 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 260584504564 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | PRAGATI ENTERPRISES | 2026-08-27 | Bogra, City Asansol, Paschim Bardhaman, West Bengal, Pin - 713332 | 713332 | 8116972061 | 20260827000038 - Induction Cooker | 365 | Complain | Machine Dead | Dealer Stock || Machine dead || Docket as per approval | Sharmistha Banerjee | 09:37:24 | 2026-08-27 | 09:37:24 | 6C04SA000306 | Docket | 2026-08-27 | 09:37:24 | General | Dealer | 2026-08-27 | 2026-08-30 | 09:37:24 | No | No | 2026-08-27 | Dealer | Small Appliances | PRAGATI ENTERPRISE | WEST BENGAL | 20260827000038 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-31 | DTDC-K1001423374 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 700 | 60629 | 46265 | DISPATCH FROM CWH | 2026-08-27 | |||||||||||
| 20260827000039 | Babita Electrical Service | Babita Dey | Jharkhand | Dhanbad-Cum-Kenduadih-Cum-Jagta | 6203102624 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Loco Bazar Market ,Dhanbad, Pathardih, Jharkhand 828119. | 828119 | 20260827000039 - Infrared Cooker | 730 | Complain | Heating Issue, Others | IW- complain// machine body current issue// heating issue// noise problem | Aritra Das | 09:37:48 | 2026-08-27 | 09:37:48 | 6C04SA000007 | Docket | 2026-08-27 | 09:37:48 | General | Dealer | 2026-08-27 | 2026-08-30 | 09:37:48 | No | No | 2025-05-14 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000039 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 350 | 60528 | 46262 | DISPATCH FROM CWH | ||||||||||||||
| 20260827000062 | Babita Electrical Service | Salma Khatoon | Jharkhand | Nirsa-Cum-Chirkunda | 7654744632 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945135 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Jharia Near Upar Coolie Noori Masjid, PO-Jharia, Dhanbad, Jharkhand ,828111 | 828111 | 20260827000062 - Infrared Cooker | 365 | Complain | Power Cord Problem | OW- complain// power issue// charges confirmed// call customer before visit | Aritra Das | 10:00:59 | 2026-08-27 | 10:00:59 | 6C04SA000007 | Docket | 2026-08-27 | 10:00:59 | General | End Customer | 2026-08-27 | 2026-08-30 | 10:00:59 | No | No | 2024-12-29 | VP Ambani | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000062 | PLUTO DLX | POWER CORD | SPCHEEIW0241 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 89 | 60528 | 46262 | DISPATCH FROM CWH | 2024-12-29 | 350 | 350 | 350 | |||||||||
| 20260827000071 | Rajguru Point | Subhadeep Garai | West Bengal | Nanoor | 7001586965 | MXG - ORACLE 750 - SMALLAPP | Mixer Grinder | 240869700777 | FGSAMG500014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Rajguru Point | 2026-08-27 | Kinnahar , Near Kali Mandir, Birbhum West Bengal 731302 | 731302 | 20260827000071 - Mixer Grinder | 730 | Complain | Machine Dead | iw complain /Docket booked by Pranab Paul From Renuka Electronics 9933539307 | Purbasha Das | 10:06:36 | 2026-08-27 | 10:06:36 | 6C04SA000332 | Docket | 2026-08-27 | 10:06:36 | General | End Customer | 2026-08-27 | 2026-08-30 | 10:06:36 | No | No | 2024-11-29 | Dealer | Small Appliances | RAJGURU POINT | WEST BENGAL | 20260827000071 | KARIZMA 750 / ORACLE 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-31 | DTDC-D1021647804 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 1120 | 60565 | 46265 | DISPATCH FROM CWH | |||||||||||||
| 20260827000145 | Souvik Mondal | Dipankar Mukherjee | West Bengal | Bagda | 9153157636 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 111111111111 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | S & M Enterprise | 2026-08-27 | Vill Jigra,Po & Ps Bagda, Near Bagda Hospital ,North 24 Parganas, West Bengal 743232 | 743232 | 20260827000145 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead / Check Warranty / As Per Anjali Electric - Bidyut Biswas (8101033404) | Piyali Dasgupta | 11:06:34 | 2026-08-27 | 11:06:34 | 9933778859 | Docket | 2026-08-28 | 09:16:42 | General | End Customer | 2026-08-27 | 2026-08-30 | 11:06:34 | No | No | 2025-12-08 | Dealer | Small Appliances | M/S S&M ENTERPRISE | WEST BENGAL | 20260827000145 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 2026-08-28 09:16:42 | 46263 | 46265 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | ||||||||||||||||
| 20260827000155 | Shri Sai Nath Enterprises | Parvin Kumar Sinha | Bihar | Islampur | 8809688153 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294450544 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | Shri Sai Nath Enterprises | 2026-08-27 | Patel Nagar, Islampur, Balapar Durga Maidan, Nalanda, Bihar, 801303 | 801303 | 9155323260 | 20260827000155 - Infrared Cooker | 730 | Complain | Glass Broken | IW-Complain-Glass Broken | Nishita Dey | 11:14:30 | 2026-08-27 | 11:14:30 | 6C04SA000133 | Docket | 2026-08-29 | 22:44:26 | General | End Customer | GLASS PENDING | 2026-08-27 | 2026-08-30 | 11:14:30 | No | No | 2026-03-25 | Dealer | Small Appliances | SHRI SAI NATH ENTERPRISE | Bihar | 20260827000155 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 2026-08-29 22:44:26 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60638 | 46266 | TODAY READY FOR DISPATCH | ||||||||||||
| 20260827000156 | Shri Sai Nath Enterprises | Amit Kumar | Bihar | Chandi | 9279491595 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260194450166 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | Shri Sai Nath Enterprises | 2026-08-27 | Po- Narshanda, Ps- Chandi, Nalanda, Bihar 803110 | 803110 | 20260827000156 - Infrared Cooker | 730 | Complain | Glass Broken | IW// | Ballal Krishna Rao | 11:14:57 | 2026-08-27 | 11:14:57 | 6C04SA000133 | Docket | 2026-08-27 | 22:30:10 | General | End Customer | GLASS PENDING | 2026-08-27 | 2026-08-30 | 11:14:57 | No | No | 2026-04-10 | Dealer | Small Appliances | SHRI SAI NATH ENTERPRISE | Bihar | 20260827000156 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 2026-08-27 22:30:10 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60638 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||
| 20260827000233 | Devanshi Electronics & Electricals | Bansi Shrivash | Chattisgarh | Pali | 9098738433 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250694410111 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Devanshi electronics & electricals | 2026-08-27 | Hardi Bazar, Near-Bus Stand, Korba , Chhattishgarh 495446 | 495446 | 20260827000233 - Infrared Cooker | 730 | Complain | Machine Dead | IW// booking by Govind Rathore dealer, MR Enterprises, 7024610740 | Ballal Krishna Rao | 11:53:31 | 2026-08-27 | 11:53:31 | 6C04SA000115 | Docket | 2026-08-27 | 11:53:31 | General | End Customer | 2026-08-27 | 2026-08-30 | 11:53:31 | No | No | 2025-09-01 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260827000251 | SMART SERVICE SOLUTION | Debraj Mallik | Odisha | Sadar | 9337960278 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | SMART SERVICE SOLUTION | 2026-08-27 | SAMBALPUR, KHATARAJPUR, BIHARI PARA,KRISHNANAGAR, ODISHA, 768003 | 768003 | 9937048011 | 20260827000251 - Infrared Cooker | 730 | Complain | Heating Issue | IW- HEATING ISSUE | Aritra Das | 12:04:01 | 2026-08-27 | 12:04:01 | 6C04SA000307 | Docket | 2026-08-27 | 12:04:01 | General | Dealer | 2026-08-27 | 2026-08-30 | 12:04:01 | No | No | 2026-03-31 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260827000253 | Aditya Enterprises | Shrinkhla Singh | Bihar | Dinapur-Cum-Khagaul | 7903875161 | CTP- Inferno Excel Non Auto 2B-SMALLAPP | Cooktop | 111111111111 | FGCT2BBL0026 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Aditya Enterprises | 2026-08-27 | House no 86,Near Bari Masjid, Annand Bajar,Danapur Cantt , Patna ,Bihar 801503 | 801503 | 20260827000253 - Cooktop | 730 | Complain | flame issue | OW - Complain // Improper Flame // Confirm Charges // | Piyali Dasgupta | 12:06:11 | 2026-08-27 | 12:06:11 | 6C04SA000168 | Docket | 2026-08-27 | 12:06:11 | General | End Customer | 2026-08-27 | 2026-08-30 | 12:06:11 | No | No | 2024-01-01 | Dealer | Small Appliances | 2024-01-01 | ||||||||||||||||||||||||||||||
| 20260827000272 | Devanshi Electronics & Electricals | Prem Chandra | Chattisgarh | Bilha | 7049292271 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250694410467 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Devanshi electronics & electricals | 2026-08-27 | Raipur, , Near-In Front, Dineshwari Gate, Sargaon, Bilaspur, Chhattisgarh 495224 | 495224 | 20260827000272 - Infrared Cooker | 730 | Complain | Machine Dead, Glass Broken | IW / Compliant / Sonu Sahu From Ramu Electrical (6267470781) | Guddi Bhagat | 12:16:34 | 2026-08-27 | 12:16:34 | 6C04SA000115 | Docket | 2026-08-27 | 12:16:34 | General | End Customer | 2026-08-27 | 2026-08-30 | 12:16:34 | No | No | 2025-08-04 | Dealer | Small Appliances | DEVANSHI Electronics and Electricals | CHATISGARH | 20260827000272 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60635 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||||
| 20260827000291 | Riyan Enterprise | Chandan Shit | West Bengal | Bhagwanpur-I | 8167496373 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 210354116928 | FGSAMG500006 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Riyan Enterprise | 2026-08-27 | Vill- PO-Charabarh ,PS-Bhagwanpur,Near Jagannath Temple,East Midnapore,West Bengal,721626 | 721626 | 20260827000291 - Mixer Grinder | 730 | Complain | Others | OW - Complain // Motor Issue // Check Warranty Card And Invoice // Booked By Sidharth Mannan (7063178029) From Devi Bargabhima Store | Laxmi Baidya | 12:26:08 | 2026-08-27 | 12:26:08 | 6C04SA000234 | Docket | 2026-08-27 | 12:26:09 | General | End Customer | 2026-08-27 | 2026-08-30 | 12:26:08 | No | No | 2022-02-06 | Dealer | Small Appliances | RIYAN ENTERPRISE | WEST BENGAL | 20260827000291 | VICTOR 500 | MOTOR (PUSH TYPE) | SPSAMOIW0028 | 2026-08-31 | DTDC-K1001423365 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 723 | 60566 | 46265 | DISPATCH FROM CWH | 250 | 250 | 250 | ||||||||||
| 20260827000313 | Patel Enterprises | Bikas Kumar | Bihar | Lakhisarai | 9472012725 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231062911763 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Patel Enterprises | 2026-08-27 | Village - Lakhisarai Vidyapith Chowk, PO - Kisanpur, Near ITI College, Lakhisarai, Bihar, Pincode - 811311 | 811311 | 20260827000313 - Infrared Cooker | 365 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 12:39:25 | 2026-08-27 | 12:39:25 | 6C04SA000336 | Docket | 2026-08-27 | 12:39:25 | General | End Customer | 2026-08-27 | 2026-08-30 | 12:39:25 | No | No | 2024-09-05 | Dealer | Small Appliances | 350 | 350 | 350 | ||||||||||||||||||||||||||||
| 20260827000331 | M/S R F ENTERPRISES | Tarun Kalra | Uttar Pradesh | Baheri | 9758027930 | INF - MAGMA EXCEL - SMALLAPP | Infrared Cooker | FGSAICBU0019 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | M/S R F ENTERPRISES | 2026-08-27 | Near-Kotoyali, Main Bazar Baheri , Bareilly, Uttar Pradesh 243201 | 243201 | 20260827000331 - Infrared Cooker | 365 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 12:50:05 | 2026-08-27 | 12:50:05 | 6C2045BA0022 | Docket | 2026-08-27 | 12:50:05 | General | End Customer | 2026-08-27 | 2026-08-30 | 12:50:05 | No | No | 2025-10-20 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260827000385 | Devanshi Electronics & Electricals | Sree Kanth Kashyap | Chattisgarh | Lormi | 7415162851 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250194404987 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Devanshi electronics & electricals | 2026-08-27 | Near Hanuman Temple, Mungeli Road, Lormi, Bilaspur, Chattisgarh 495115 | 495115 | 20260827000385 - Infrared Cooker | 730 | Complain | Glass Broken | IW/ Complaint | Guddi Bhagat | 13:21:15 | 2026-08-27 | 13:21:15 | 6C04SA000115 | Docket | 2026-08-27 | 13:21:15 | General | End Customer | 2026-08-27 | 2026-08-30 | 13:21:15 | No | No | 2025-11-16 | Dealer | Small Appliances | DEVANSHI Electronics and Electricals | CHATISGARH | 20260827000385 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60635 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||||
| 20260827000483 | Babita Electrical Service | Suraj Prakash | Jharkhand | Chandankiyari | 6204858314 | CTP-FABIO 2B-SMALL APP | Cooktop | 250357050533 | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Kubritand, Po- Nagarkiari, Ps- Gobindpur, Near Jio Tower, Dhanbad, Bokaro, Jharkhand, Pincode - 828109 | 828109 | 8051110567 | 20260827000483 - Cooktop | 730 | Complain | Others | IN Warranty | Complaint | Knob Jaam | | Rohit Shaw | 14:47:08 | 2026-08-27 | 14:47:08 | 6C04SA000007 | Docket | 2026-08-27 | 14:47:08 | General | End Customer | 2026-08-27 | 2026-08-30 | 14:47:08 | No | No | 2025-07-19 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000483 | PLUTO ECO | KNOB | SPCTMEOW0260 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 2 | 2 | 10 | 60659 | 46266 | TODAY READY FOR DISPATCH | ||||||||||||||
| 20260827000498 | RA Sons | Ratan Kumar | Jharkhand | Katkamsandi | 9693216132 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194450770 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | At + Po- Katkamsandi, Bhuiyatoli Chatti, Near SBI Bank, Hazaribag, Jharkhand, 825319 | 825319 | 8102771250 | 20260827000498 - Infrared Cooker | 730 | Complain | Machine Dead | iw- complaint/ | Soma Tapader | 14:52:50 | 2026-08-27 | 14:52:50 | 6C04SA000291 | Docket | 2026-08-27 | 14:52:50 | General | End Customer | 2026-08-27 | 2026-08-30 | 14:52:50 | No | No | 2026-07-11 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000498 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | ||||||||||||||||
| 20260827000526 | M/S R F ENTERPRISES | Saniya | Uttar Pradesh | Meerganj | 8265883183 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | FGSAMG500006 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | M/S R F ENTERPRISES | 2026-08-27 | SHEESHGARH,BAREILY,MEERGANJ,UP,243505 | 243505 | 20260827000526 - Mixer Grinder | 730 | Complain | Others | OW- MOTOR PROBLEM//BOOK BY (DEALER AMIR 9719349024,ANTU ENTERPRISE)// CHARGES CONFIRMED | Aritra Das | 15:14:04 | 2026-08-27 | 15:14:04 | 6C2045BA0022 | Docket | 2026-08-27 | 15:14:04 | General | Dealer | 2026-08-27 | 2026-08-30 | 15:14:04 | No | No | 2022-12-23 | Dealer | Small Appliances | 250 | 250 | 250 | |||||||||||||||||||||||||||||
| 20260827000535 | RA Sons | Jitu Kumar | Jharkhand | Gidhaur | 8709986557 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362935425 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | Village +P.O - Soki, P.S Mayurhand , Chatra, Jharkhand, Pincode-825408 | 825408 | 20260827000535 - Infrared Cooker | 365 | Complain | Machine Dead | IW - Complaint | Subrata Kumar Das | 15:20:14 | 2026-08-27 | 15:20:14 | 6C04SA000291 | Docket | 2026-08-27 | 15:20:14 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:20:14 | No | No | 2024-10-10 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000535 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | 2024-10-10 | 350 | 350 | 350 | |||||||||||||
| 20260827000536 | MAA TARANI SALES & SERVICES | Muhammad Shahzad Qadri | Odisha | Baleshwar Sadar | 8249144754 | IND-PRIME 1600 - SMALL APP | Induction Cooker | 240584300669 | FGSAICBU0021 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | MAA TARANI SALES & SERVICES | 2026-08-27 | Cinema Bazar, PO-Mothi Ganje, Baleswar, Odisha 756002 | 756002 | 20260827000536 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complaint. / Sekh Azharuddin From Gemini Electronics (7978558386) | Guddi Bhagat | 15:20:20 | 2026-08-27 | 15:20:20 | 6C04SA000036 | Docket | 2026-08-27 | 15:20:20 | General | Dealer | 2026-08-27 | 2026-08-30 | 15:20:20 | No | No | 2025-06-29 | Dealer | Small Appliances | MAA TARANI SALES & SERVICE | ODISSA | 20260827000536 | PRIME 1600 | CIRCUIT | SPSAEEIW0391 | 2026-08-31 | DTDC-K1001423370 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 450 | 60563 | 46265 | DISPATCH FROM CWH | 350 | 350 | 350 | ||||||||||
| 20260827000546 | Babita Electrical Service | Dileshwar Mahato | Jharkhand | Chas | 7004480639 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260194450829 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Purulia Road, Kura More , Virtand, Near Chas Collage,Bokaro,Jharkhand,827013 | 827013 | 20260827000546 - Infrared Cooker | 730 | Complain | Glass Broken | IW / Compliant / Repeated Issue | Guddi Bhagat | 15:27:36 | 2026-08-27 | 15:27:36 | 6C04SA000007 | Docket | 2026-08-27 | 15:27:37 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:27:36 | No | No | 2026-03-05 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000546 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60528 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260827000555 | Keshri Service Small | Pappu Paswan | Bihar | Makhdumpur | 7367989337 | INF-SOLAR-SMALLAPP | Infrared Cooker | 260794452495 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Keshri Service | 2026-08-27 | Vill & Po Jabanganj ,Ps Makhdumpur , Jehanabad, Bihar 804405 | 804405 | 20260827000555 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain / Machine Dead // Check Warranty // | Piyali Dasgupta | 15:34:35 | 2026-08-27 | 15:34:35 | 6C04SA000324 | Docket | 2026-08-27 | 15:34:35 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:34:35 | No | No | 2026-08-11 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260827000556 | M I Enterprises | Mohammed Javid | Uttar Pradesh | Jansath | 9758901866 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 5 | M I Enterprises | 2026-08-27 | Jain Nagar, Khopoli, Pakad, Near-Sharafat Ki Kothi, Muzaffarnagar, Uttar Pradesh, Pincode - 251201 | 251201 | 9149008140 | 20260827000556 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken Issue | Sayani Banerjee | 15:39:10 | 2026-08-27 | 15:39:10 | 6C04BA000139 | Docket | 2026-08-29 | 12:27:09 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:39:10 | No | No | 2026-06-06 | Dealer | Small Appliances | 44.8 | 44.8 | |||||||||||||||||||||||||||||
| 20260827000562 | KIRRTY | Pranab Barman | West Bengal | Naxalbari | 8653345667 | IND - ROGER - SMALLAPP | Induction Cooker | 221070100878 | FGSAICBU0016 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | KIRRTY | 2026-08-27 | College Para, Shiv Mandir, Po- Kadamtala, Near B. ED College, Darjeeling, West Bengal, Pin - 734011 | 734011 | 20260827000562 - Induction Cooker | 730 | Complain | Machine Dead | IW- Machine Dead. Need Urgent Visit. | Sathi Das | 15:43:08 | 2026-08-27 | 15:43:08 | 6C04SA000006 | Docket | 2026-08-27 | 15:43:09 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:43:08 | No | No | 2026-05-11 | Dealer | Small Appliances | KIRRTY | WEST BENGAL | 20260827000562 | ROGER | MAIN CIRCUIT BOARD | SPSAPCIW0056 | 2026-08-31 | DTDC-K1001423379 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 446 | 60628 | 46265 | DISPATCH FROM CWH | |||||||||||||
| 20260827000563 | RA Sons | Naresh Ganju | Jharkhand | Hazaribag | 6206531722 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362933688 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | Vill - Murumahata, P.o - Tati Jhariya, Hazaribagh, Jharkhand, Pin - 825313 | 825313 | 20260827000563 - Infrared Cooker | 365 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ Docket Booked By 8210813049 | Priyanka Dey | 15:43:34 | 2026-08-27 | 15:43:34 | 6C04SA000291 | Docket | 2026-08-27 | 15:43:34 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:43:34 | No | No | 2024-11-10 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000563 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | 350 | 350 | 350 | ||||||||||||||
| 20260827000574 | Himanshu Air Conditioner | Dharmendra Kumar | Bihar | Dinara | 7564967767 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294450886 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Himanshu Air Conditioner | 2026-08-27 | Vill- Baradhikalan, Po - Jamroh, Ps- Dinara, Rohtas, Bihar, Pin - 802213 | 802213 | 20260827000574 - Infrared Cooker | 730 | Complain | Glass Broken | IW _ Complaint _ Glass Broken Issue _ Docket Booked By Mahadev Electronics _ Rohtas Ritwik Kumar ( 7089217014 ) | Priyanka Dey | 15:59:58 | 2026-08-27 | 15:59:58 | 6C04SA000005 | Docket | 2026-08-27 | 15:59:58 | General | End Customer | 2026-08-27 | 2026-08-30 | 15:59:58 | No | No | 2026-06-05 | Dealer | Small Appliances | Himanshu Airconditioner | Bihar | 20260827000574 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60636 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||||
| 20260827000589 | Verma Enterprise | Nirmal Sahu | Madhya Pradesh | Berasia | 9752548064 | CTP-FABIO 3B-Retail | Cooktop | 111111111111 | FGCT01RT0013 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Verma Enterprise | 2026-08-27 | Nilkanth Colony, Berasia, Bhopal, Madhya Pradesh 463106 | 463106 | 20260827000589 - Cooktop | 730 | Complain | Others | IW - Complain // Glass Broken // Check Warranty // Barsha Traders Hardware bhopal - Rahul Yadav (7909430784) | Piyali Dasgupta | 16:10:06 | 2026-08-27 | 16:10:06 | 6C04SA000331 | Docket | 2026-08-27 | 16:10:06 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:10:06 | No | No | 2025-05-20 | Dealer | Small Appliances | VERMA ENTERPRISE | M.P | 20260827000589 | SLEEK(NEW)/VETRO/FABIO/PLUTO ECO 3B / CT 3B ECO | GLASS TOP [69CM X 36CM] | SPCTGLOW0041 | 2026-08-31 | DTDC-D1021647799 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 681 | 60571 | 46265 | DISPATCH FROM CWH | |||||||||||||
| 20260827000591 | Mahadev Service | Dharmparkash Nautiyal | Uttarakhand | Rishikesh ** | 8630029162 | CTP-FABIO 2B-SMALL APP | Cooktop | 251246600252 | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Mahadev Services | 2026-08-27 | House Number 332 ,Gali Number 6 ,Shishu mandir k sath wali gali ,Avaas vikas colony, Rishikesh, Dehradun, Uttarakhand, 249201 | 249201 | 20260827000591 - Cooktop | 730 | Complain | flame issue | IW- Improper Flame | Soma Tapader | 16:13:21 | 2026-08-27 | 16:13:21 | 6C2045BA0032 | Docket | 2026-08-27 | 16:13:21 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:13:21 | No | No | 2026-05-31 | Dealer | Small Appliances | 2026-05-31 | ||||||||||||||||||||||||||||||
| 20260827000601 | Verma Enterprise | Vinod Mehera | Madhya Pradesh | Berasia | 9399456672 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Verma Enterprise | 2026-08-27 | vill- Kadaiya Saha, Taishil Berasia, Bhopal, Madhya Pradesh, 463111 | 463111 | 9575873261 | 20260827000601 - Induction Cooker | 365 | Complain | Machine Dead | iw- complaint | Soma Tapader | 16:22:06 | 2026-08-27 | 16:22:06 | 6C04SA000331 | Docket | 2026-08-27 | 16:22:06 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:22:06 | No | No | 2026-02-12 | Dealer | Small Appliances | VERMA ENTERPRISE | M.P | 20260827000601 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | |||||||||||||||||
| 20260827000605 | EUROTECH | Pritha Chakraborty | West Bengal | Kolkata | 9775918365 | IND- BOLT EXCEL 2000 - SMALLAPP | Induction Cooker | 260488701989 | FGSAMG500020 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | EUROTECH | 2026-08-27 | Tallayganj Ashoke Nagar 2/9 , Near Bazar , Kolkata West Bengal 700040 | 700040 | 7384606523 | 20260827000605 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complain // Machine Dead // | Laxmi Baidya | 16:25:46 | 2026-08-27 | 16:25:46 | 6C04SA000016 | Docket | 2026-08-27 | 16:25:46 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:25:46 | No | No | 2026-04-03 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260827000606 | Babita Electrical Service | Sheikh Firoj | Jharkhand | Nirsa-Cum-Chirkunda | 7004515565 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945133 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Noor Masjid, Uppar Kuli, Jharia, Dhanbad, Jharkhnad,828111 | 828111 | 7654744632 | 20260827000606 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty // | Piyali Dasgupta | 16:25:47 | 2026-08-27 | 16:25:47 | 6C04SA000007 | Docket | 2026-08-27 | 16:25:47 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:25:47 | No | No | 2024-12-07 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000606 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-D1021647800 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60583 | 46265 | DISPATCH FROM CWH | ||||||||||||
| 20260827000622 | JYOTIRMAYEE ENTERPRISES | Mantosh kumar Singh | Odisha | Cuttack | 8197697181 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 198197697181 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | JYOTIRMAYEE ENTERPRISES | 2026-08-27 | NDRF Campus Mundali Q/No 1 Type 2 Dist-Cuttack Odisha Pin-754006 | 754006 | 8867215562 | 20260827000622 - Infrared Cooker | 365 | Complain | Machine Dead | OW-Complain- Machine dead | Nishita Dey | 16:39:47 | 2026-08-27 | 16:39:47 | 6C04SA000014 | Docket | 2026-08-27 | 16:39:47 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:39:47 | No | No | 2023-08-08 | test | Small Appliances | JYOTIRMAYEE ENTERPRISE | ODISSA | 20260827000622 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 0 | 540 | SUPPORT FROM REPAIR(ETA-02.09.26) | 2023-08-08 | 350 | 350 | 350 | ||||||||||||
| 20260827000635 | Himanshu Air Conditioner | Kartick Kumar Gautam | Bihar | Karakat | 9708805305 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462945654 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Himanshu Air Conditioner | 2026-08-27 | Vill- Sukhahara Dehri, Po- Dhawani, Ps- Karakat, Rohtas, Bihar, Pin - 802214 | 802214 | 7991175154 | 20260827000635 - Infrared Cooker | 730 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue | Priyanka Dey | 16:50:46 | 2026-08-27 | 16:50:46 | 6C04SA000005 | Docket | 2026-08-27 | 16:50:46 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:50:46 | No | No | 2025-01-21 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260827000638 | Maintenance Point | Irshad | Uttarakhand | Srinagar ** | 9756937675 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240584502437 | FGSAIC200001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 5 | Maintenance Point_(Fr_North) | 2026-08-27 | gola bazar Srinagar , Uttarakhand , 246174 | 246174 | 20260827000638 - Induction Cooker | 365 | Complain | Machine Dead | Dealer StocK || Not working || Docket as per approval | Sharmistha Banerjee | 16:51:48 | 2026-08-27 | 16:51:48 | 6CAC00004206 | Docket | 2026-08-27 | 17:07:10 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:51:48 | No | No | 2026-06-27 | Dealer | Small Appliances | MAINTAINCE POINT | UTTAR PRADESH | 20260827000638 | TEMPO 2000 | SWITCH | SPSAEEIW0473 | 2026-08-29 | DTDC-K1001423361 | TOTAL DISPATCH DEC-2025 | 46263 | 46263 | AUG | 1 | 1 | 291 | 60556 | 46263 | DISPATCH FROM CWH | 0.26 | 0.26 | 2026-06-27 | ||||||||||
| 20260827000646 | Babita Electrical Service | Nikhilesh Mahatha | Jharkhand | Chas | 6201569841 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251294451992 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Electrical Service | 2026-08-27 | Vill-Fudnidih, Chira Chas, Nawadih, Bokaro, Jharkhand 827013 | 827013 | 9470500582 | 20260827000646 - Infrared Cooker | 730 | Complain | Machine Dead | IW / Complaint / | Guddi Bhagat | 16:56:38 | 2026-08-27 | 16:56:38 | 6C04SA000007 | Docket | 2026-08-27 | 16:56:38 | General | End Customer | 2026-08-27 | 2026-08-30 | 16:56:38 | No | No | 2026-02-10 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260827000646 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | ||||||||||||||||
| 20260827000647 | Ss Enterprise | Sukhtara Enterprises | West Bengal | Kaliachak - I | 9733034705 | CTP-FABIO 3B-Retail | Cooktop | 231257100153 | FGCT01RT0013 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | SS Enterprise | 2026-08-27 | Kaliyachak, Malda West Bengal 732201 | 732201 | 20260827000647 - Cooktop | 730 | Complain | Others | Stock Set - Not working | Booked by Sanjb Dutta via email | Ramesh Rao | 16:56:50 | 2026-08-27 | 16:56:50 | 6C04SA000319 | Docket | 2026-08-27 | 16:56:50 | General | Dealer | 2026-08-27 | 2026-08-30 | 16:56:50 | No | No | 2026-08-27 | Distributor | Small Appliances | |||||||||||||||||||||||||||||||
| 20260827000688 | Digital service | Rakesh Kumar | Jharkhand | Hussainabad | 7250968588 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462949509 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Digital service | 2026-08-27 | Vil-P/O Sadano,P/S Hussainabad,Dist-Palamau,Jharkhand,Pin-822116 | 822116 | 20260827000688 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain | Devalina Dey Roy | 17:13:12 | 2026-08-27 | 17:13:12 | 6C04SA000037 | Docket | 2026-08-27 | 17:13:12 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:13:12 | No | No | 2025-02-04 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260827000688 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||||||
| 20260827000692 | Quick Service | Soham Kumar Das | West Bengal | Samserganj | 9126756818 | IND - ROGER - SMALLAPP | Induction Cooker | 230970101404 | FGSAICBU0016 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 5 | Quick Service | 2026-08-27 | Aurangabad, Jagtai more, Near Sarkar Medical Hall, Murshidabad, West Bengal, Pin-742224 | 742224 | 20260827000692 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complaint, Docket booked by Suman Sarkar From Renuka Bashanalay(6296104547) | Subrata Kumar Das | 17:13:57 | 2026-08-27 | 17:13:57 | 6C04SA000274 | Docket | 2026-08-27 | 17:24:25 | General | End Customer | ASSIGNED_TO_TECHNICIAN | 2026-08-27 | 2026-08-30 | 17:13:57 | No | No | 2025-05-20 | Dealer | Small Appliances | QUICK SERVICE | WEST BENGAL | 20260827000692 | ROGER | MAIN CIRCUIT BOARD | SPSAPCIW0056 | 2026-08-31 | DTDC-D1021647803 | TOTAL DISPATCH DEC-2025 | 2026-08-27 17:24:25 | 46263 | 46265 | AUG | 1 | 1 | 446 | 60630 | 46265 | DISPATCH FROM CWH | |||||||||||
| 20260827000716 | Smart Care | Sudhir Kumar | Jharkhand | Poreyahat | 8235033562 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462947983 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Smart Care | 2026-08-27 | Village - Kutnipathar, PO - Mohanpur, Poreyahat, Godda, Jharkhand, Pincode - 814133 | 814133 | 20260827000716 - Infrared Cooker | 365 | Complain | Machine Dead | IW _ Complaint _ Machine Dead Issue _ | Priyanka Dey | 17:23:39 | 2026-08-27 | 17:23:39 | 6C04SA000283 | Docket | 2026-08-27 | 17:23:39 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:23:39 | No | No | 2025-01-18 | Dealer | Small Appliances | SMart Care | JHarkhand | 20260827000716 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 540 | ETA NOT CONFIRM SUPPORT FROM REPAIR | 350 | 350 | 350 | ||||||||||||||
| 20260827000727 | RA Sons | Bhola Shaw | Jharkhand | Barkagaon | 9263465464 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250794412009 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | Vill - Lurunga, P.o - Gosai Balia, Barkagaon, Hazaribag, Jharkhand, 825311 | 825311 | 20260827000727 - Infrared Cooker | 730 | Complain | Glass Broken | IW - complain // Book By Roy Electronic Yageshwer Prasad (9546489668) | Sanjay Sarkar | 17:29:15 | 2026-08-27 | 17:29:15 | 6C04SA000291 | Docket | 2026-08-27 | 17:29:15 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:29:15 | No | No | 2026-06-05 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000727 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 1 | 750 | 60666 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||||
| 20260827000766 | Shri Sai Service Centre | Sita Ram | Chattisgarh | Samari | 7828804162 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194451259 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Shri sai service centre | 2026-08-27 | Karoundha, Surguja, Chattisgarh, Pin-497224 | 497224 | 20260827000766 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain // Glass Broken // Booked By MD Wasif (9302588421) From Music Time | Laxmi Baidya | 17:50:16 | 2026-08-27 | 17:50:16 | 6C04SA000166 | Docket | 2026-08-27 | 17:50:16 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:50:16 | No | No | 2026-02-23 | Dealer | Small Appliances | SHREE SAI SERVICE CENTRE | CHATISGARH | 20260827000766 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | TOTAL DISPATCH DEC-2025 | 46265 | 46266 | SEP | 1 | 1 | 750 | 60639 | 46266 | TODAY READY FOR DISPATCH | |||||||||||||||
| 20260827000771 | Babita Service Center Small App | Vikash Kumar | Arunachal Pradesh | Hunli Circle | 8807551902 | IND - BOLT - SMALLAPP | Induction Cooker | 220463200991 | FGSAICBU0013 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Babita Service Center Small App | 2026-08-27 | Roing,Arunachal Pradesh 792110 | 792110 | 9425295686 | 20260827000771 - Induction Cooker | 365 | Complain | Machine Dead | IW-Complain-Machine dead | Nishita Dey | 17:52:13 | 2026-08-27 | 17:52:13 | 6C04SA000318 | Docket | 2026-08-27 | 17:52:14 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:52:13 | No | No | 2026-04-10 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||
| 20260827000779 | RA Sons | Avdesh Dangi | Jharkhand | Gidhaur | 9835572111 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 231162929200 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | Singnani , Pathalgadda , Chatra , Jharkhand 825408 | 825408 | 20260827000779 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty Card And Invoice | Laxmi Baidya | 17:57:50 | 2026-08-27 | 17:57:50 | 6C04SA000291 | Docket | 2026-08-27 | 17:57:50 | General | End Customer | 2026-08-27 | 2026-08-30 | 17:57:50 | No | No | 2025-11-27 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000779 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||||||
| 20260827000784 | RA Sons | Wakil Yadav | Jharkhand | Kodarma | 6201196475 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 230962986005 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | RA Sons | 2026-08-27 | Urwan Chandwara Koderma, Jharkhand 825409 | 825409 | 20260827000784 - Infrared Cooker | 730 | Complain | Machine Dead | iW- Dead - Radhika Electronics 8521929787 | Sanjoy Dolui | 18:00:41 | 2026-08-27 | 18:00:41 | 6C04SA000291 | Docket | 2026-08-27 | 18:00:41 | General | End Customer | 2026-08-27 | 2026-08-30 | 18:00:41 | No | No | 2025-01-05 | Dealer | Small Appliances | RA Sons | JHarkhand | 20260827000784 | PLUTO DLX PLUS | SWITCH [TOUCH TYPE] | SPSAPCIW0048 | TOTAL DISPATCH DEC-2025 | 46266 | 46266 | SEP | 1 | 0 | 350 | ETA NOT CONFIRM SUPPORT FROM REPAIR | |||||||||||||||||
| 20260827000123 | Digital service | Bhanu Priya Singh | Jharkhand | Panki | 7061422365 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 5 | Digital service | 2026-08-27 | Main Market , Panki, Palamau, Jharkhand, Pincode - 822122 | 822122 | 20260827000123 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 10:46:01 | 2026-08-27 | 10:46:01 | 6C04SA000037 | Docket | 2026-08-27 | 10:46:01 | General | End Customer | 2026-08-27 | 2026-08-30 | 10:46:01 | No | No | 2025-12-30 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260827000123 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-K1001423372 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60587 | 46265 | DISPATCH FROM CWH | ||||||||||||||
| 20260827000139 | Quick Service | Hasina Bibi | West Bengal | Nabagram | 7076959156 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 5 | Quick Service | 2026-08-27 | Rajkhanda, Ps - Nabagram, Near Jumma Masjid, Murshidabad, West Bengal 742136 | 742136 | 20260827000139 - Infrared Cooker | 730 | Complain | Glass Broken | IW , Complaint , Glass Broken Issue , Book By Arif Telecom _ Murshidabad _ Arif Mohammad (9800413613) | Sayani Banerjee | 11:01:30 | 2026-08-27 | 11:01:30 | 6C04SA000274 | Docket | 2026-08-31 | 11:27:30 | General | End Customer | DOCUMENT NOT OK SO CALL IS CANCEL | 2026-08-27 | 2026-08-30 | 11:01:30 | No | No | 2026-05-18 | Dealer | Small Appliances | QUICK SERVICE | WEST BENGAL | 20260827000139 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-31 | DTDC-D1021647803 | TOTAL DISPATCH DEC-2025 | 2026-08-27 11:16:20 | 46263 | 46265 | AUG | 1 | 1 | 750 | 60564 | 46265 | DISPATCH FROM CWH | 96.43 | 96.43 | 96.19 |