| Service Incharge | State | ≤3 Days | 4-6 Days | 7-10 Days | 11-30 Days | >30 Days | Grand Total |
|---|---|---|---|---|---|---|---|
| Unassigned | Uttar Pradesh | 238 | 41 | 28 | 20 | 6 | 333 |
| Unassigned | JHarkhand | 108 | 66 | 67 | 56 | 2 | 299 |
| Unassigned | WEST BENGAL | 36 | 28 | 31 | 43 | 0 | 138 |
| Unassigned | UTTAR PRADESH | 0 | 10 | 20 | 32 | 20 | 82 |
| Unassigned | Bihar | 5 | 4 | 15 | 20 | 0 | 44 |
| Unassigned | ODISSA | 11 | 5 | 2 | 8 | 0 | 26 |
| Unassigned | NORTH EAST | 1 | 0 | 13 | 9 | 0 | 23 |
| Unassigned | M.P | 0 | 4 | 4 | 11 | 0 | 19 |
| Unassigned | CHATISGARH | 1 | 4 | 4 | 1 | 0 | 10 |
| Unassigned | MAHARASTHA | 0 | 3 | 0 | 3 | 3 | 9 |
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| Docket No | Assigned To | Customer Name | Customer State | Customer City | Phone | Product Name | Parent Product Names | Serial No | SKU | Warranty Status | Current Stage | Current Docket Status | SLA Status | Docket Age (Day) | ASC Name | Created Date | Customer Address | Customer Pin Code | Additional Phone | Docket Title | Warranty Days | Call Type | Nature of complain | Docket Creation Remarks | Created By | Created Time | Docket Start Date | Docket Start Time | Emp Code | Disposed Folder | Ticket Last Assigned Date | Ticket Last Assigned Time | Docket Type | Customer Type | Ticket Create Date | Ticket Due Date | Ticket Due Time | Interested for Agreement | Happy Code | DOP | Point of Sell | Date of Installation | Product Type | Order Number | Incharge Name | Franchise Name | State (Spares) | Docket No (Spares) | Model Name | Spares Description | Sage Code | Despatch Date | Courier Name | Source Sheet | ORDER DATE | REVISED ORDER DATE | Month | P.O. Qty | P.I.Qty | D.P | P.I.NO./CHECK LIST NO. | P.I. Date | REMARKS | Service Charge | Final Service Charge After Discount | Invoice Total | Docket Disposition Remarks | Last Assign to technician | Technician TAT | Customer TAT | Service Base TAT | Current Sub Stage |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20260825000202 | BANI ENTERPRISE | Gift Palace | 9126212916 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | BANI ENTERPRISE | 2026-08-25 | Rampurhat Bharshla More M N K Road Near Rimjim Hotelbirbhum, Birbhum, West Bengal | 731224 | 8637820248 | 20260825000202 - Induction Cooker | 365 | Complain | Machine Dead | IW , Machine Dead. Shop Name- Gift Palace | Nishita Dey | 10:50:18 | 2026-08-25 | 10:50:18 | 6C04SA000153 | Docket | 2026-08-25 | 10:50:19 | General | End Customer | 2026-08-25 | 2026-08-28 | 10:50:18 | No | No | 2026-07-13 | Dealer | 2026-07-14 | Small Appliances | BANI ENTERPRISE | WEST BENGAL | 20260825000202 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-31 | DTDC-D1021647798 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 1 | 700 | 60584 | 46265 | DISPATCH FROM CWH | ||||||||||||||
| 20260825000237 | M/S Euro Services | Pradeep Nishad | Uttar Pradesh | Bansgaon | 8008429007 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | M/S Euro Services | 2026-08-25 | Vill/PO-Janipur, PS-Gola Bazar, Gorakhpur, Uttar Pradesh 273413 | 273413 | 20260825000237 - Infrared Cooker | 730 | Complain | Others | IW// Knob not working, booking by Manoj Jaiswal dealer, New Raj electrical and electronics | Ballal Krishna Rao | 11:07:33 | 2026-08-25 | 11:07:33 | 6C04SA000241 | Docket | 2026-08-25 | 11:07:33 | General | Dealer | 2026-08-25 | 2026-08-28 | 11:07:33 | No | No | 2026-03-17 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260825000248 | Digital service | Ravi Gupta | Jharkhand | Hussainabad | 6201120387 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362941321 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Digital service | 2026-08-25 | Japla, Dharara, Hussainabad, Palamau, Jharkhand, Pin - 822116 | 822116 | 20260825000248 - Infrared Cooker | 365 | Complain | Others | IW _ Complaint _ Display Is Not Working | Priyanka Dey | 11:13:52 | 2026-08-25 | 11:13:52 | 6C04SA000037 | Docket | 2026-08-25 | 11:13:52 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:13:52 | No | No | 2025-07-10 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260825000248 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-K1001423372 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60587 | 46265 | DISPATCH FROM CWH | 350 | 350 | 350 | ||||||||||
| 20260825000253 | GITA ELECTRICAL | Sekh Antaz | West Bengal | Katwa - I | 8509261940 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 111111111111 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | GITA ELECTRICAL | 2026-08-25 | Vill Natun Gram , Po Sodpur, PsKatwa ,Katwa Kalna Road , Purba Bardhaman , West Bengal 713150 | 713150 | 20260825000253 - Induction Cooker | 365 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty // As per POS- Ruj Brother's -Amit (9232500751) | Piyali Dasgupta | 11:17:03 | 2026-08-25 | 11:17:03 | 6C04SA000038 | Docket | 2026-08-31 | 10:53:08 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:17:03 | No | No | 2026-04-12 | Dealer | Small Appliances | GITA ELECTRICALS | WEST BENGAL | 20260825000253 | MAGNITO | SWITCH | SPSAPCIW0055 | TOTAL DISPATCH DEC-2025 | 46265 | 46265 | AUG | 1 | 0 | 274 | SUPPORT FROM REPAIR(ETA-02.09.26) | . | 2026-08-31 10:53:08 | 43.16 | ||||||||||||||
| 20260825000257 | Maas Global | Uttpal Das | 9572381719 | INF -PLUTO DLX - SMALLAPP | Infrared Cooker | 199572381719 | FGSAICBU0011 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Maas Global | 2026-08-25 | Mohidul Po Pabia Ps Narayanpurnear Anand Bhawan, District-Jamtara, Jharkhand | 815351 | 20260825000257 - Infrared Cooker | 730 | Complain | Glass Broken | Ow-complain// glass broken | Aritra Das | 11:19:58 | 2026-08-25 | 11:19:58 | 6C04SA000100 | Docket | 2026-08-25 | 11:19:58 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:19:58 | No | No | 2023-04-02 | test | Small Appliances | Maas Global | JHarkhand | 20260825000257 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-26 | DTDC-D1021647745 | TOTAL DISPATCH DEC-2025 | 46259 | 46260 | AUG | 1 | 1 | 750 | 60412 | 46260 | DISPATCH FROM CWH | 350 | 350 | 350 | ||||||||||||
| 20260825000293 | Raju kumar paswan | Harsh Bhagat | Jharkhand | Torpa | 6207617900 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241094400241 | FGIFC449SA0022 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 7 | Raju kumar paswan | 2026-08-25 | Village Torpa, Near By Nagar Bhawan, Khunti , Jharkhand , Pin - 835227 | 835227 | 20260825000293 - Infrared Cooker | 730 | Complain | Machine Dead | IW- Machine Dead , Need Urgent Visit. | Sathi Das | 11:35:24 | 2026-08-25 | 11:35:24 | 6C04SA000128 | Docket | 2026-08-25 | 12:12:40 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:35:24 | No | No | 2026-04-25 | Dealer | Small Appliances | RAJU KR.PASWAN | JHarkhand | 20260825000293 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-K1001423380 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60596 | 46265 | DISPATCH FROM CWH | 0.62 | 0.62 | |||||||||||
| 20260825000324 | PRAGATI ENTERPRISES | Samar Dutta | West Bengal | Jamuria | 8637373497 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 250634501292 | FGSAIC200001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | PRAGATI ENTERPRISES | 2026-08-25 | Vill - New Satgram Colliery, P.o - Deb Chand Nagar, Near Rana Mandir, Paschim Bardhaman, West Bengal, 713332 | 713332 | 9749463632 | 20260825000324 - Induction Cooker | 365 | Complain | Machine Dead | IW - complain // Book By Dealer Mondal Electronic Satyajit Mondal ( 8116972061 ) | Sanjay Sarkar | 11:50:57 | 2026-08-25 | 11:50:57 | 6C04SA000306 | Docket | 2026-08-25 | 11:50:57 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:50:57 | No | No | 2025-10-19 | Dealer | Small Appliances | PRAGATI ENTERPRISE | WEST BENGAL | 20260825000324 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-31 | DTDC-K1001423374 | TOTAL DISPATCH DEC-2025 | 46260 | 46265 | AUG | 1 | 1 | 700 | 60594 | 46265 | DISPATCH FROM CWH | ||||||||||||
| 20260825000344 | Tarini Enterprises | Sonia Sahu | Odisha | Kendujhar Sadar | 8144613326 | IND - MAGNETO - SMALLAPP | Induction Cooker | 111111111111 | FGSAICBU0015 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Tarini Enterprises | 2026-08-25 | Nagurgaria, Kendujhar Sadar,Near Masjid ,Kendujhar , Odisha 758001 | 758001 | 20260825000344 - Induction Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty // POS-Prime Digital -Lipun (6370337812) | Piyali Dasgupta | 11:57:49 | 2026-08-25 | 11:57:49 | 6C04SA000279 | Docket | 2026-08-25 | 11:57:49 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:57:49 | No | No | 2026-05-27 | Dealer | Small Appliances | TARINI ENTERPRISE | ODISSA | 20260825000344 | MAGNITO | CIRCUIT | SPSAPCIW0054 | 2026-08-31 | DTDC-K1001423383 | TOTAL DISPATCH DEC-2025 | 46260 | 46265 | AUG | 1 | 1 | 700 | 60599 | 46265 | DISPATCH FROM CWH | |||||||||||||
| 20260825000349 | Babita Electrical Service | Ravi Prasad | Jharkhand | Peterbar | 9304560270 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Petarwar Bazar, Puja Gali, India Tower, Bokaro, Jharkhand, 829121 | 829121 | 20260825000349 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty Card And Invoice | Laxmi Baidya | 12:00:15 | 2026-08-25 | 12:00:15 | 6C04SA000007 | Docket | 2026-08-25 | 12:00:15 | General | End Customer | 2026-08-25 | 2026-08-28 | 12:00:15 | No | No | 2026-04-15 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000349 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-D1021647800 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60583 | 46265 | DISPATCH FROM CWH | ||||||||||||||
| 20260825000360 | M.s. Enterprises | Sunil Chandravanshi | Chattisgarh | Pandariya | 9993924434 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | M.S. ENTERPRISES | 2026-08-25 | Main Road, khubi pandariya, Kawardha, Chattisgarh 491559 | 491559 | 20260825000360 - Infrared Cooker | 730 | Complain | Machine Dead | IW// booking by Rohit Jain, Navkar Enterprises, 9893585193 | Ballal Krishna Rao | 12:04:56 | 2026-08-25 | 12:04:56 | 6C04SA000321 | Docket | 2026-08-25 | 12:04:56 | General | Dealer | 2026-08-25 | 2026-08-28 | 12:04:56 | No | No | 2026-07-13 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260825000379 | Babita Electrical Service | Ravi Singh | Jharkhand | Dhanbad | 7979079868 | CTP-FABIO 2B-SMALL APP | Cooktop | 220257000803 | FGCT01SA0005 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Srishti Karuna Enclave, Flat No- 4A, Sahiyogi Nagar, Sector -3, Dhanbad , Jharkahnd, Pin - 828127 | 828127 | 20260825000379 - Cooktop | 730 | Complain | flame issue | IW - Complaint | Subrata Kumar Das | 12:13:44 | 2026-08-25 | 12:13:44 | 6C04SA000007 | Docket | 2026-08-25 | 12:13:44 | General | End Customer | 2026-08-25 | 2026-08-28 | 12:13:44 | No | No | 2024-08-27 | Dealer | 2024-08-27 | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000379 | WELLA ECO (NEW) / VETRO/FABIO ECO | REGULATOR (PLAIN) | SPCTMEOW0106 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 2 | 2 | 121 | 60528 | 46262 | DISPATCH FROM CWH | ||||||||||||
| 20260825000399 | Babita Electrical Service | Ashish Kumar Mahatha | Jharkhand | Chas | 7903266410 | INF -PLUTO DLX - SMALLAPP | Infrared Cooker | 241062956431 | FGSAICBU0011 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Tughari, Bijulia,Chas, Bokaro, Jharkhand, Pin - 827013 | 827013 | 20260825000399 - Infrared Cooker | 730 | Complain | Display Problem, Power Cord Problem | Power On/Off- Display Not show- Noise | Nishita Dey | 12:28:22 | 2026-08-25 | 12:28:22 | 6C04SA000007 | Docket | 2026-08-25 | 12:28:22 | General | End Customer | 2026-08-25 | 2026-08-28 | 12:28:22 | No | No | 2025-08-19 | Dealer | 2025-08-20 | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000399 | PLUTO DLX | EXHAUST FAN | SPCHEEIW0242 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 98 | 60528 | 46262 | DISPATCH FROM CWH | ||||||||||||
| 20260825000400 | S S Enterprises | Brijraj Kumar | Uttar Pradesh | Fatehpur | 8081459843 | MXG-MILANO EXCEL 750 - SMALLAPP | Mixer Grinder | FGMXG588SA0023 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | S S enterprises | 2026-08-25 | Radha Nagar, Power House, Buxpur, Near Maharshi Public School, Fatehpur, Uttar Pradesh, Pincode - 212601 | 212601 | 9696146851 | 20260825000400 - Mixer Grinder | 730 | Complain | Machine Dead | IW// | Ballal Krishna Rao | 12:28:38 | 2026-08-25 | 12:28:38 | 6C04SA000253 | Docket | 2026-08-25 | 12:28:38 | General | End Customer | 2026-08-25 | 2026-08-28 | 12:28:38 | No | No | 2025-10-05 | Online (Flipkart) | Small Appliances | |||||||||||||||||||||||||||||||
| 20260825000428 | ELECTRONICS CARE CENTRE | Eman Miah | Tripura | Bishalgarh | 9612309911 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241294403978 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | ELECTRONICS CARE CENTRE | 2026-08-25 | Kamtana Road, Village + PO - Kutia, PS - kalamchura, Sepahijala, Bishalgarh, West Tripura, Tripura, Pincode - 799102 | 799102 | 9612136560 | 20260825000428 - Infrared Cooker | 730 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 12:37:53 | 2026-08-25 | 12:37:53 | 6C04SA000030 | Docket | 2026-08-25 | 12:37:53 | General | End Customer | 2026-08-25 | 2026-08-28 | 12:37:53 | No | No | 2025-07-19 | Dealer | Small Appliances | ELECTRONICES CARE CENTRE | NORTH EAST | 20260825000428 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-28 | DTDC-K1001423330 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 540 | 60516 | 46262 | DISPATCH FROM CWH | ||||||||||||
| 20260825000503 | S R Enterprises | Mr Murtaza | Uttar Pradesh | Lucknow | 8009479718 | INF-SOLAR-SMALLAPP | Infrared Cooker | 250894412628 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | S R Enterprises | 2026-08-25 | Kakori, Hawda Talab, Near-Markar Masijd,Lucknow, Uttar Pradesh Pincode- 226003 | 226003 | 20260825000503 - Infrared Cooker | 730 | Complain | Glass Broken | IW / Compliant / Mr Raju From New Star Gold Electronic (7007560532) | Guddi Bhagat | 13:22:50 | 2026-08-25 | 13:22:50 | 6C04SA000113 | Docket | 2026-08-25 | 13:22:50 | General | End Customer | 2026-08-25 | 2026-08-28 | 13:22:50 | No | No | 2026-02-02 | Dealer | Small Appliances | S.R ENTERPRISE | UTTAR PRADESH | 20260825000503 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647787 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60525 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000512 | Digital service | Sourab Kumar | Jharkhand | Hussainabad | 9693096194 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062961860 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Digital service | 2026-08-25 | Village - Kosi, PO - Japla, Palamau, Jharkhand, Pincode - 822116 | 822116 | 20260825000512 - Infrared Cooker | 365 | Complain | Heating Issue | IW / Complaint / Auto Off Issue / | Guddi Bhagat | 13:30:20 | 2026-08-25 | 13:30:20 | 6C04SA000037 | Docket | 2026-08-25 | 13:30:20 | General | End Customer | 2026-08-25 | 2026-08-28 | 13:30:20 | No | No | 2025-06-24 | test | 2025-06-24 | Small Appliances | DIGItal Service | JHarkhand | 20260825000512 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-28 | DTDC-D1021647783 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 350 | 60529 | 46262 | DISPATCH FROM CWH | 350 | 350 | 350 | |||||||||
| 20260825000553 | Rohit Electronics Service | Harish Kumar | Rajasthan | Sepau | 9660479093 | IND - BOLT - SMALLAPP | Induction Cooker | 220763200817 | FGSAICBU0013 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Rohit Electronic Service | 2026-08-25 | Baseye Nabab , Dholpur, Rajasthan 328023 | 328023 | 20260825000553 - Induction Cooker | 365 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Need Urgent Service . | Sayani Banerjee | 14:00:05 | 2026-08-25 | 14:00:05 | 6C2045BA0013 | Docket | 2026-08-26 | 10:06:00 | General | End Customer | 2026-08-25 | 2026-08-28 | 14:00:05 | No | No | 2026-04-04 | Dealer | Small Appliances | . | 2026-08-26 10:06:00 | |||||||||||||||||||||||||||||
| 20260825000554 | Colors Home Appliances | Krish Daksh | Delhi | Rohini | 9870703307 | ACL-ALASKA 90L - SMALLAPP | Air Cooler | FGAC01SA0002 | OUT_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 7 | Colors Home Appliances | 2026-08-25 | T 50, Sharma Colony, Budh Vihar, Phase - 2, North West Delhi , Delhi , Pin - 110086 | 110086 | 20260825000554 - Air Cooler | 365 | Complain | Motor Not Working | OW- Motor Not Working. Booked By Sonu Bhaskar From Shyama Trading Co. - 8802217294 | Sathi Das | 14:02:01 | 2026-08-25 | 14:02:01 | 6CAC00002960 | Docket | 2026-08-30 | 08:25:53 | General | End Customer | 2026-08-25 | 2026-08-28 | 14:02:01 | No | No | 2025-07-10 | Dealer | Small Appliances | 350 | 350 | 350 | 114.4 | 114.4 | |||||||||||||||||||||||||||
| 20260825000572 | Babita Electrical Service | Prakash Kumar | Jharkhand | Bermo | 9065303975 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | village-telo , near - nehru high school , jharkhand , pincode- 828403 | 828403 | 20260825000572 - Infrared Cooker | 730 | Complain | Glass Broken | IW/ service | Payal Sarkar | 14:17:46 | 2026-08-25 | 14:17:45 | 6C04SA000007 | Docket | 2026-08-25 | 14:17:46 | General | Dealer | 2026-08-25 | 2026-08-28 | 14:17:45 | No | No | 2026-04-14 | Dealer | 2026-04-14 | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000572 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60528 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000582 | BANI ENTERPRISE | Subrata Das | West Bengal | Rampurhat - I | 9136483040 | MXG-MISI KARIZMA 750 COPPER-SMALLAPP | Mixer Grinder | 241070400149 | FGSAMG500015 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | BANI ENTERPRISE | 2026-08-25 | Tarapith Road, Kora More, Rampurhat, Birbhum, West Bengal, 731224 | 731224 | 8655913386 | 20260825000582 - Mixer Grinder | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // Check Warranty card And Invoice | Laxmi Baidya | 14:22:15 | 2026-08-25 | 14:22:15 | 6C04SA000153 | Docket | 2026-08-25 | 14:22:15 | General | End Customer | 2026-08-25 | 2026-08-28 | 14:22:15 | No | No | 2026-04-25 | Dealer | Small Appliances | BANI ENTERPRISE | WEST BENGAL | 20260825000582 | KARIZMA 750 / ORACLE 750 | MOTOR (PUSH TYPE) | SPSAMOIW0020 | 2026-08-31 | DTDC-D1021647798 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 1 | 1120 | 60560 | 46265 | DISPATCH FROM CWH | ||||||||||||
| 20260825000592 | Biswajit Ghosh | Manik Biswas | West Bengal | Kolkata | 9836973366 | JUE-EXTRACTOR-NOVELLO-SMALLAPP | Juicer | 181233201869 | FGSAJEET0001 | OUT_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Biswajit Ghosh | 2026-08-25 | 211E / 15 Baghmari Road, Near-ESI Head Office, Kolkata, West Bengal, 700054 | 700054 | 20260825000592 - Juicer | 730 | Complain | Not grinding, Others | OW - Not Grinding Properly - Blade Problem. | Sathi Das | 14:27:28 | 2026-08-25 | 14:27:28 | 6C04SA000326 | Docket | 2026-08-26 | 12:36:12 | General | End Customer | 2026-08-25 | 2026-08-28 | 14:27:28 | No | No | 2024-01-01 | Dealer | Small Appliances | BISWAJIT GHOSH | WEST BENGAL | 20260825000592 | NOVELLO | FILTER BASKET WITH CUTTER | SPSAMEOW0755 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 0 | 94 | OBSOLATE | 250 | 250 | 250 | 2026-08-26 12:36:12 | |||||||||||||
| 20260825000607 | Himanshu Air Conditioner | Hasan Khan | Bihar | Tilouthu | 7050092548 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194452378 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Himanshu Air Conditioner | 2026-08-25 | Tilouthu Bazar, Rohtas, Bihar, 821312 | 821312 | 20260825000607 - Infrared Cooker | 730 | Complain | Machine Dead | IW / Complaint / | Guddi Bhagat | 14:40:36 | 2026-08-25 | 14:40:36 | 6C04SA000005 | Docket | 2026-08-25 | 14:40:36 | General | End Customer | 2026-08-25 | 2026-08-28 | 14:40:36 | No | No | 2026-04-22 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260825000689 | Digital service | Pintu Shaw | Jharkhand | Bishrampur | 6203811533 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Digital service | 2026-08-25 | village-, dhanda , dis-garhwa , jharkhand , pincode- 822124 | 822124 | 20260825000689 - Infrared Cooker | 730 | Complain | Glass Broken | IW / broken glass | Payal Sarkar | 15:18:12 | 2026-08-25 | 15:18:12 | 6C04SA000037 | Docket | 2026-08-25 | 15:18:12 | General | End Customer | 2026-08-25 | 2026-08-28 | 15:18:12 | No | No | 2026-01-22 | Dealer | 2026-01-22 | Small Appliances | DIGItal Service | JHarkhand | 20260825000689 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647783 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60529 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000696 | Mamta enterprises | Sagar Kumar | Bihar | Sangrampur | 7004302042 | IND-DECORA 2000 - SMALLAPP | Induction Cooker | 230684700245 | FGSAIC200003 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Mamta enterprises | 2026-08-25 | Vill + Post + Ps - Tarapur, Munger, Bihar, Pin - 813221 | 813221 | 20260825000696 - Induction Cooker | 730 | Complain | Others | IW- Auto Off Problem, Booked By Sujit From Jai Baba Basukinath Bartan Bhandar - 9534351912 | Sathi Das | 15:23:22 | 2026-08-25 | 15:23:22 | 6C04SA000139 | Docket | 2026-08-25 | 15:23:22 | General | End Customer | 2026-08-25 | 2026-08-28 | 15:23:22 | No | No | 2026-05-25 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260825000708 | Babita Electrical Service | Anthony | Jharkhand | Dhanbad | 8946024529 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 250962963083 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Bccl Colony, Dhanbad, Ranchi, Jharkhand, 826005 | 826005 | 20260825000708 - Infrared Cooker | 730 | Complain | Machine Dead | Iw- Dead - Canteen product, pulak das 9163040777 | Sanjoy Dolui | 15:31:34 | 2026-08-25 | 15:31:34 | 6C04SA000007 | Docket | 2026-08-25 | 15:31:34 | General | End Customer | 2026-08-25 | 2026-08-28 | 15:31:34 | No | No | 2026-06-04 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000708 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 350 | 60528 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000734 | Kangleipak Service | Mr Atao | Manipur | Churachandpur North Sub-Div. | 9856783902 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362930770 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Kangleipak Service | 2026-08-25 | Borayangbi, Churachandpur , Manipur 795133 | 795133 | 20260825000734 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complain // Machine Dead // check Warranty // POS - Arif Kitchen Ware -Arif - (6909652021) | Piyali Dasgupta | 15:48:40 | 2026-08-25 | 15:48:40 | 6C04SA000284 | Docket | 2026-08-26 | 16:22:27 | General | End Customer | 2026-08-25 | 2026-08-28 | 15:48:40 | No | No | 2024-10-22 | Dealer | Small Appliances | not working | 2026-08-26 16:22:27 | |||||||||||||||||||||||||||||
| 20260825000753 | ELECTRONICS CARE CENTRE | Iman Hoosain | Tripura | Bishalgarh | 7085153977 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241294404785 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | ELECTRONICS CARE CENTRE | 2026-08-25 | Near - Kothia Bazar, Ps- Kolamchora, West Tripura, Tripura, Pin- 799102 | 799102 | 8798527921 | 20260825000753 - Infrared Cooker | 730 | Complain | Machine Dead | IW __ Complaint __ Machine Dead Issue _ | Priyanka Dey | 16:05:19 | 2026-08-25 | 16:05:19 | 6C04SA000030 | Docket | 2026-08-25 | 16:05:19 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:05:19 | No | No | 2026-01-26 | Dealer | Small Appliances | ELECTRONICES CARE CENTRE | NORTH EAST | 20260825000753 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-28 | DTDC-K1001423330 | TOTAL DISPATCH DEC-2025 | 46260 | 46261 | AUG | 1 | 1 | 540 | 60516 | 46262 | DISPATCH FROM CWH | ||||||||||||
| 20260825000754 | M/S Euro Services | Anupama Kumari | 8840538812 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | M/S Euro Services | 2026-08-25 | Transport Nagar,Vill- Kathor,Near Klai Temple, Gorakhpur , Uttar Pradesh | 273016 | 9839508431 | 20260825000754 - Infrared Cooker | 730 | Complain | Glass Broken | Iw- glass damage - om kitchen gallery 84549 51339 | Sanjoy Dolui | 16:06:14 | 2026-08-25 | 16:06:14 | 6C04SA000241 | Docket | 2026-08-25 | 16:06:14 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:06:14 | No | No | 2025-05-14 | Dealer | Small Appliances | M/S EURO SERVICE | UTTAR PRADESH | 20260825000754 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647781 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60523 | 46262 | DISPATCH FROM CWH | |||||||||||||||
| 20260825000801 | Raju kumar paswan | Sunil Kumar | Jharkhand | Silli | 8210842398 | IND - BOLT - SMALLAPP | Induction Cooker | 230363201385 | FGSAICBU0013 | OUT_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 7 | Raju kumar paswan | 2026-08-25 | Vpo - Patratu, Silli, Ranchi, Jharkhand, Pincode - 835102 | 835102 | 9162741105 | 20260825000801 - Induction Cooker | 365 | Complain | Machine Dead | IN Warranty | Complaint | | Rohit Shaw | 16:42:40 | 2026-08-25 | 16:42:40 | 6C04SA000128 | Docket | 2026-08-25 | 17:03:02 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:42:40 | No | No | 2025-08-26 | Dealer | Small Appliances | RAJU KR.PASWAN | JHarkhand | 20260825000801 | BOLT 2000 | CIRCUIT | SPSAEEIW0397 | 2026-08-31 | DTDC-K1001423380 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 450 | 60596 | 46265 | DISPATCH FROM CWH | 0.34 | 0.34 | ||||||||||
| 20260825000812 | Himanshu Air Conditioner | Ram Suraj Pandey | Bihar | Kudra | 9939478526 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 199939478526 | FGSAICBU0014 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Himanshu Air Conditioner | 2026-08-25 | Vill- Viswanathpur , Po & Ps- Kudra , Near- Shiv Mandir , Kaimur Bhabua , Bihar , Pin - 821108 | 821108 | 6201292493 | 20260825000812 - Infrared Cooker | 365 | Complain | Glass Broken | OW , Complaint , Glass Broken Issue | Soma Tapader | 16:46:44 | 2026-08-25 | 16:46:44 | 6C04SA000005 | Docket | 2026-08-25 | 16:46:44 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:46:44 | No | No | 2022-12-13 | test | Small Appliances | Himanshu Airconditioner | Bihar | 20260825000812 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647780 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60520 | 46262 | DISPATCH FROM CWH | 350 | 350 | 350 | |||||||||
| 20260825000814 | Aditya Electricals | Vinod Mishra | Madhya Pradesh | Sirmour | 7697975434 | INF-SOLAR-SMALLAPP | Infrared Cooker | 241094400427 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Aditya Electricals | 2026-08-25 | Om Sahara Electronics , Patna Road , Simouria , Rewa , Madhya Pradesh 486445 | 486445 | 20260825000814 - Infrared Cooker | 730 | Complain | Machine Dead | IW , Complaint , Machine Dead Issue , Docket Booked By , Om Sahara Electronics - Vinod Mishra (7697975434) | Soma Tapader | 16:47:41 | 2026-08-25 | 16:47:41 | 6C04SA000299 | Docket | 2026-08-25 | 16:47:41 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:47:41 | No | No | 2025-06-23 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260825000816 | Vishwakarma Services | Kanaiya Kushwaha | Uttar Pradesh | Ghazipur | 9235893698 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240584511910 | FGSAIC200001 | OUT_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Vishwakarma Services_Fr_Small | 2026-08-25 | Ganga Bishunpur, Chhawani Line, Ghazipur, Uttar Pradesh, Pincode - 233001 | 233001 | 9838737254 | 20260825000816 - Induction Cooker | 365 | Complain | Machine Dead | iw- complaint | Soma Tapader | 16:48:55 | 2026-08-25 | 16:48:55 | 6C04SA000339 | Docket | 2026-08-25 | 16:48:55 | General | End Customer | 2026-08-25 | 2026-08-28 | 16:48:55 | No | No | 2025-07-15 | Dealer | Small Appliances | 350 | 350 | 350 | |||||||||||||||||||||||||||
| 20260825000845 | Babita Electrical Service | Rakesh Kumar Ojha | Jharkhand | Chas | 7488847090 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 241062958996 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Vill-Turidih, Chas Bokaro, Near-Infront Of Double Tower, Bokaro, Jharkhand 827013 | 827013 | 7654224855 | 20260825000845 - Infrared Cooker | 730 | Complain | Heating Issue | IW / Complaint / | Guddi Bhagat | 17:03:09 | 2026-08-25 | 17:03:09 | 6C04SA000007 | Docket | 2026-08-25 | 17:03:09 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:03:09 | No | No | 2025-10-18 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000845 | PLUTO DLX PLUS | CIRCUIT [TOUCH TYPE] | SPSAPCIW0047 | 2026-08-31 | DTDC-D1021647800 | TOTAL DISPATCH DEC-2025 | 46262 | 46265 | AUG | 1 | 1 | 540 | 60583 | 46265 | DISPATCH FROM CWH | ||||||||||||
| 20260825000846 | Babita Electrical Service | Kamal Ansari | Jharkhand | Gumia | 8002281095 | INF-SOLAR-SMALLAPP | Infrared Cooker | 251194451849 | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Babita Electrical Service | 2026-08-25 | Vil-Kunda,Tirla,Dist-Bokaro,Jharkhand,Pin-829112 | 829112 | 20260825000846 - Infrared Cooker | 730 | Complain | Glass Broken | IW - Complain /Star Enterprises -Rajesh Kumar -6207116499 | Devalina Dey Roy | 17:03:24 | 2026-08-25 | 17:03:24 | 6C04SA000007 | Docket | 2026-08-25 | 17:03:24 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:03:24 | No | No | 2026-03-12 | Dealer | Small Appliances | BABITA ELECTRICAL | JHarkhand | 20260825000846 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647776 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60528 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000866 | Naincy Enterprises Small | Balister Kumar | Uttar Pradesh | Mawana | 7830216232 | IND-TEMPO 2000 - SMALLAPP | Induction Cooker | 240584501975 | FGSAIC200001 | IN_WARRANTY | SPARE_PENDING | IN_PROGRESS | out of sla | 7 | Naincy Enterprises (Small) | 2026-08-25 | Vil-Iqwara,P/O Hastinapur,Teshil Mawana,Dist-Meerut,Uttar Pradesh,Pin-250404 | 250404 | 9756529789 | 20260825000866 - Induction Cooker | 365 | Complain | Others | IW - Complain /Turn On the Machine MCB Full Down /Kapoor Electrical-Deepak Kapoor-8954656569 | Devalina Dey Roy | 17:13:27 | 2026-08-25 | 17:13:27 | 6CAC00003967 | Docket | 2026-08-26 | 11:06:30 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:13:27 | No | No | 2026-07-20 | Dealer | Small Appliances | NAINCY ENTERPRISE | UTTAR PRADESH | 20260825000866 | TEMPO 2000 | SWITCH | SPSAEEIW0473 | 2026-08-29 | DTDC-K1001423357 | TOTAL DISPATCH DEC-2025 | 46263 | 46263 | AUG | 1 | 1 | 291 | 60557 | 46263 | DISPATCH FROM CWH | 17.88 | 17.88 | ||||||||||
| 20260825000935 | Himanshu Air Conditioner | Nikhil Kumar | Bihar | Mohania | 8409813637 | CTP - PLUTO 3B - SMALLAPP | Cooktop | FGCT01SA0008 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Himanshu Air Conditioner | 2026-08-25 | Mohania, Near Sanjeevani Hospital, Kaimur (Bhabua), Bihar Pin - 821109 | 821109 | 20260825000935 - Cooktop | 365 | Complain | flame issue | IW __ Complaint _ Flame Issue _ Docket Booked By Aditya Vision _ Mohania _ Amit ( 9507969429 ) | Priyanka Dey | 17:54:10 | 2026-08-25 | 17:54:10 | 6C04SA000005 | Docket | 2026-08-25 | 17:54:10 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:54:10 | No | No | 2025-11-30 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260825000936 | Kashmir Service Hub | Saqlain Mushtaq | Jammu & Kashmir | Shupiyan | 8492827963 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Kashmir Service Hub | 2026-08-25 | Shopian, Near Jamia Masjid, Pulwama, Jammu & Kashmir 192303 | 192303 | 20260825000936 - Infrared Cooker | 730 | Complain | Machine Dead | IW - Complaint // Machine Dead Issue // , Docket Booked By , Meera Trading Company Srinagar - Khaled (9103865600 ) | Laxmi Baidya | 17:54:27 | 2026-08-25 | 17:54:27 | 6CAC00003005 | Docket | 2026-08-25 | 17:56:20 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:54:27 | No | No | 2025-12-09 | Dealer | Small Appliances | IW - Complaint // Machine Dead Issue // , Docket Booked By , Meera Trading Company Srinagar - Khaled (9103865600 )...job transfer to Kashmir Service as discussed with Mahesh Flora | |||||||||||||||||||||||||||||||
| 20260825000948 | Digital service | Arun Kumar Shaw | Jharkhand | Hussainabad | 6299247004 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240362941319 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Digital service | 2026-08-25 | Kosi, Near Devi mandir, Hussainabad, Palamau, Jharkhand, Pin-822116 | 822116 | 20260825000948 - Infrared Cooker | 730 | Complain | Machine Dead | iw complain / Main Connection Burn /urgent | Purbasha Das | 17:59:30 | 2026-08-25 | 17:59:30 | 6C04SA000037 | Docket | 2026-08-25 | 17:59:30 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:59:30 | No | No | 2025-03-04 | Dealer | Small Appliances | DIGItal Service | JHarkhand | 20260825000948 | PLUTO DLX/DLX PLUS / SOLAR | HEATING COIL [SILVER/GOLDEN - KNOB/TOUCH | SPCHEEIW0240 | 2026-08-28 | DTDC-D1021647783 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 350 | 60529 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000085 | Universal Enterprises | Suraj Tigga | Jharkhand | Ratu | 9508906862 | CTP-FABIO 2B-SMALL APP | Cooktop | FGCT01SA0005 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Universal Enterprises | 2026-08-25 | Saparom , Po-Saparom , Ps - Nagri, Ranchi, Ratu, Jharkhand, Pincode - 835303 | 835303 | 20260825000085 - Cooktop | 730 | Complain | Knob problem | IN Warranty | Complaint | Knob Get Stuck | | Rohit Shaw | 09:50:15 | 2026-08-25 | 09:50:15 | 6C04SA000175 | Docket | 2026-08-25 | 09:50:15 | General | End Customer | 2026-08-25 | 2026-08-28 | 09:50:15 | No | No | 2025-10-18 | Dealer | Small Appliances | UNIVERSAL ENTERPRISE | JHarkhand | 20260825000085 | PLUTO ECO | KNOB | SPCTMEOW0260 | 2026-08-28 | DTDC-K1001423337 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 2 | 2 | 10 | 60535 | 46262 | DISPATCH FROM CWH | ||||||||||||||
| 20260825000300 | Kangleipak Service | Paj | Manipur | Sadar Hills East Sub-Division | 9774086034 | IND-CRYSTAL 2000 - SMALLAPP | Induction Cooker | FGSAIC200002 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Kangleipak Service | 2026-08-25 | Kairang,Senapati,Manipur,795114 | 795114 | 20260825000300 - Induction Cooker | 730 | Complain | Others | IW - Complain // Machine Not Working Properly // Booked By Farukh (8794239299) From M/s Gopal Enterprise | Laxmi Baidya | 11:40:04 | 2026-08-25 | 11:40:04 | 6C04SA000284 | Docket | 2026-08-26 | 16:22:07 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:40:04 | No | No | 2026-08-14 | Dealer | Small Appliances | not working | 2026-08-26 16:22:07 | ||||||||||||||||||||||||||||||
| 20260825000337 | Keshri Service Small | Rajhnesh Kumar | Bihar | Masaurhi | 9608852221 | INF-SOLAR-SMALLAPP | Infrared Cooker | FGIFC449SA0022 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Keshri Service | 2026-08-25 | North laxmipur , musuri main road , near sangam electric , pincode - 804452 | 804452 | 20260825000337 - Infrared Cooker | 730 | Complain | Glass Broken, Machine Dead | IW / MAHINE DEAR | Payal Sarkar | 11:54:28 | 2026-08-25 | 11:54:28 | 6C04SA000324 | Docket | 2026-08-25 | 11:54:28 | General | End Customer | 2026-08-25 | 2026-08-28 | 11:54:28 | No | No | 2025-11-26 | Dealer | 2025-11-26 | Small Appliances | KESHRI SERVICE | Bihar | 20260825000337 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DELHIVERY-298478825 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60521 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260825000409 | Shri Sai Nath Enterprises | Dilip Kumar | Bihar | Bihar | 6203844698 | CTP-FABIO 3B-Retail | Cooktop | 231057100959 | FGCT01RT0013 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 7 | Shri Sai Nath Enterprises | 2026-08-25 | Singer heart, Bihar Sharif, Nalanda, Bihar 803101 | 803101 | 7979073599 | 20260825000409 - Cooktop | 730 | Complain | flame issue | IW// booking by Muhammad Irshad Alam, Kohinoor glass house | Ballal Krishna Rao | 12:31:06 | 2026-08-25 | 12:31:06 | 6C04SA000133 | Docket | 2026-08-31 | 17:33:59 | General | Dealer | 2026-08-25 | 2026-08-28 | 12:31:06 | No | No | 2025-09-02 | Dealer | 2025-09-02 | Small Appliances | 20260825000914 Duplicate Call Login | DUPLICATE_CALL/FAKE CALL | |||||||||||||||||||||||||||
| 20260825000546 | Colors Home Appliances | Rajendra Kumar | Delhi | Alipur | 9625890400 | GAST-CUTE 2B SS GS - SMALLAPP | Gas Stove | FGGS01SA0001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Colors Home Appliances | 2026-08-25 | House No.60, Mohammadpur, North Delhi, Delhi, Pin - 110032 | 110036 | 8800350797 | 20260825000546 - Gas Stove | 730 | Complain | flame issue | IW- No Flame. Booked By Sonu Bhaskar From Shyama Trading Co. - 8802217294 | Sathi Das | 13:57:17 | 2026-08-25 | 13:57:17 | 6CAC00002960 | Docket | 2026-08-25 | 13:57:17 | General | End Customer | 2026-08-25 | 2026-08-28 | 13:57:17 | No | No | 2026-05-01 | Dealer | Small Appliances | |||||||||||||||||||||||||||||||
| 20260825000727 | CUSTOMER SERVICE POINT | Juber Ahmed | Assam | Silchar | 7099032529 | RC-FLORA 2.8L -SMALLAPP | Rice Cooker | 250983500518 | FGSARC280001 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | CUSTOMER SERVICE POINT | 2026-08-25 | Ramnagar, Pukogram, Near-FCI Godown, Silchar, Cachar, Assam 788003 | 788003 | 20260825000727 - Rice Cooker | 730 | Complain | Machine Dead | Somen Ghosh | 15:41:41 | 2026-08-25 | 15:41:41 | 6C04SA000152 | Docket | 2026-08-25 | 15:41:41 | General | End Customer | 2026-08-25 | 2026-08-28 | 15:41:41 | No | No | 2026-02-10 | Dealer | Small Appliances | ||||||||||||||||||||||||||||||||
| 20260825000862 | Riyan Enterprise | Jitendra Nath Payra | West Bengal | Contai-Iii | 8001525840 | MXG - MISI VICTOR 500 - SMALLAPP | Mixer Grinder | 231054174208 | FGSAMG500006 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 7 | Riyan Enterprise | 2026-08-25 | Vil-P/O Hoipur,P/S Contai,Dist-East Midnapore ,West Bengal,pin-721452 | 721452 | 9339243304 | 20260825000862 - Mixer Grinder | 730 | Complain | Machine Dead | IW - Complain // Machine Not Working // Machine Dead // As per Bera Electronics - Amit Bera (9733910881) | Piyali Dasgupta | 17:10:51 | 2026-08-25 | 17:10:51 | 6C04SA000234 | Docket | 2026-08-25 | 17:10:51 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:10:51 | No | No | 2025-04-09 | Dealer | Small Appliances | RIYAN ENTERPRISE | WEST BENGAL | 20260825000862 | VICTOR 500 | MOTOR (PUSH TYPE) | SPSAMOIW0028 | 2026-08-26 | DTDC-K1001423304 | TOTAL DISPATCH DEC-2025 | 46260 | 46260 | AUG | 1 | 1 | 723 | 60455 | 46260 | DISPATCH FROM CWH | ||||||||||||
| 20260825000901 | Quick Service | Mehraj Sekh | West Bengal | Bharatpur - I | 7550856759 | ACL- HYDRA 60L - SMALLAPP | Air Cooler | 250296200176 | FGAI269SA0024 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Quick Service | 2026-08-25 | Angarpur, Murshidabad, West Bengal, Pin - 742301 | 742301 | 20260825000901 - Air Cooler | 365 | Complain | Others | Machine Dead | Somen Ghosh | 17:36:39 | 2026-08-25 | 17:36:39 | 6C04SA000274 | Docket | 2026-08-26 | 10:50:26 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:36:39 | No | No | 2026-08-23 | Dealer | Small Appliances | QUICK SERVICE | WEST BENGAL | 20260825000901 | HYDRA 40L / 60L | MAIN MOTOR | SPSAMOIW0044 | TOTAL DISPATCH DEC-2025 | 46263 | 46265 | AUG | 1 | 0 | 1178 | NOT AVAILABLE | ASSIGNED_TO_TECHNICIAN | 2026-08-26 10:50:26 | |||||||||||||||
| 20260825000911 | Rajkumar Service And Repair Delhi | Piyush Sishodia | Uttar Pradesh | Nagina | 9870990897 | CTP-FABIO 3B-Retail | Cooktop | FGCT01RT0013 | IN_WARRANTY | ASSIGNED_TO_TECHNICIAN | IN_PROGRESS | out of sla | 7 | Rajkumar Service And Repair (Delhi) | 2026-08-25 | Rampura, Haridwar Road, Najimabad, Near Kali Mandir, Bijnor, Uttar Pradesh, Pin - 246763 | 246763 | 20260825000911 - Cooktop | 730 | Complain | flame issue | IW _ Complaint _ One Burner Is Not Flaming _ Docket Booked By Hariom Furniture & Electronics _ Bijnor _ Shivam ( 7599378786 ) | Priyanka Dey | 17:39:49 | 2026-08-25 | 17:39:49 | 6C2045BA0008 | Docket | 2026-08-25 | 23:00:32 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:39:49 | No | No | 2026-05-01 | Dealer | Small Appliances | 2026-08-25 23:00:32 | |||||||||||||||||||||||||||||||
| 20260825000914 | Shri Sai Nath Enterprises | Dilip Kumar | Bihar | Rahui | 7979073599 | CTP-FABIO 3B-Retail | Cooktop | 231057100959 | FGCT01RT0013 | IN_WARRANTY | CANCEL_REQUEST | IN_PROGRESS | out of sla | 7 | Shri Sai Nath Enterprises | 2026-08-25 | Singarhat Hat, Mogol Kuah, Bihar Sharif , Rahui, Nalanda, Bihar, 803118 | 803118 | 20260825000914 - Cooktop | 730 | Complain | Leakeage issue | iw- complaint/ call booked by- Md Irfan/ Kohinoor Glass House/ 9334075026 | Soma Tapader | 17:40:12 | 2026-08-25 | 17:40:12 | 6C04SA000133 | Docket | 2026-08-31 | 17:34:43 | General | End Customer | 2026-08-25 | 2026-08-28 | 17:40:12 | No | No | 2025-09-02 | Dealer | Small Appliances | Customer Not Agree For The Repair The Product He Want To The Product Replacement. So Please cancel the call | CUSTOMER_OUT_OF_STATION/CUSTOMER_NOT_RESPONDING/DOOR_LOCKED | |||||||||||||||||||||||||||||
| 20260826000014 | M/S Euro Services | Anurag Yadav | Uttar Pradesh | Sahjanwa | 8400832515 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462947273 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 6 | M/S Euro Services | 2026-08-26 | Hardi, Harpur, Bhudhat, Sahjanwa, Gorakhpur, Uttar Pradesh, 273209 | 273209 | 20260826000014 - Infrared Cooker | 730 | Complain | Glass Broken | Iw- Glass broken - Om Kitchen Gallery, 84549 51339 | Sanjoy Dolui | 09:14:27 | 2026-08-26 | 09:14:27 | 6C04SA000241 | Docket | 2026-08-26 | 09:14:27 | General | End Customer | 2026-08-26 | 2026-08-29 | 09:14:27 | No | No | 2025-05-01 | Dealer | Small Appliances | M/S EURO SERVICE | UTTAR PRADESH | 20260826000014 | PLUTO DLX PLUS | TOP GLASS | SPSAMEOW0989 | 2026-08-28 | DTDC-D1021647781 | TOTAL DISPATCH DEC-2025 | 46261 | 46262 | AUG | 1 | 1 | 750 | 60523 | 46262 | DISPATCH FROM CWH | |||||||||||||
| 20260826000018 | Aditya Enterprises | Shyam Sunder Devi | Bihar | Punpun | 9798757128 | INF - PLUTO DLX PLUS - SMALLAPP | Infrared Cooker | 240462946804 | FGSAICBU0014 | IN_WARRANTY | ASSIGNED_TO_SERVICE CENTRE | IN_PROGRESS | out of sla | 6 | Aditya Enterprises | 2026-08-26 | Barna, Gourichak, Patna, Bihar, Pin-804453 | 804453 | 9128088366 | 20260826000018 - Infrared Cooker | 730 | Complain | Others | IW / Complaint / Auto On Issue / | Guddi Bhagat | 09:19:21 | 2026-08-26 | 09:19:21 | 6C04SA000168 | Docket | 2026-08-26 | 09:19:21 | General | End Customer | 2026-08-26 | 2026-08-29 | 09:19:21 | No | No | 2025-01-15 | Dealer | Small Appliances |